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The Shoreline Inn

2.0 star property

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Photo gallery for The Shoreline Inn

Superior Triple Room | Lake view
Panoramic Single Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Reception
Exterior
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
20 Broadway, Grand Marais, MN, 55604
  • Grand Marais Art Colony
    ‪7 min walk‬
  • Cook County Court House
    ‪8 min walk‬
  • Pincushion Mountain
    ‪6 min drive‬

Room options

View all photos for Village Queen

Village Queen | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Village Queen

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Village 1 Double & 1 Twin Room

Village 1 Double & 1 Twin Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Village 1 Double & 1 Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed, Lakeside

Room, 1 Queen Bed, Lakeside | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Lakeside

  • 280 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Lakeside (1 Double & 1 Twin Room )

Room, Lakeside (1 Double & 1 Twin Room ) | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Room, Lakeside (1 Double & 1 Twin Room )

  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Room, 1 King Bed, Lakeside

Room, 1 King Bed, Lakeside | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed, Lakeside

  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Village King

Village King | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Village King

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Family Room

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds OR 2 Twin Beds and 1 King Bed

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About this property

The Shoreline Inn

Grand Marais hotel steps from Lake Superior
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and a TV in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available once per stay.
The Shoreline Inn offers 29 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations.

This Grand Marais hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the indoor pool at a partner property.

The Shoreline Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Books
  • Games
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's games
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages

Outdoors

  • On a lake
  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 7:00 PM) and Friday - Saturday (7:00 AM - 9:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 2 dogs reside at this property
This property enforces quiet hours from 10:00 PM to 6:00 AM
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shoreline Inn Grand Marais
Shoreline Grand Marais
The Shoreline Inn Hotel
The Shoreline Inn Grand Marais
The Shoreline Inn Hotel Grand Marais

The Shoreline Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 241 out of 983 reviews
Rating 8 - Good. 293 out of 983 reviews
Rating 6 - Okay. 229 out of 983 reviews
Rating 4 - Poor. 153 out of 983 reviews
Rating 2 - Terrible. 67 out of 983 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible staff and service.

The staff was awful. We had to wait to check in because she was lounging watching a movie on her phone. Then when we had a request for an extra pillow, she gave a face to us like what do you want and was rude about it saying they don't have extra pillows. When I went downstairs to get help with our tv which was frozen she also gave me a look like what do you want so I asked her if there was a particular problem and she said no. I asked again about an extra pillow and she said she can't because they had to be washed and there were 3 properties using the laundry facilities. I've never been treated so rudely by hotel staff in my life. I will not be staying again.
Stayed 1 night in Mar 2025

6/10 Okay

Matt

Liked: Staff & service
Disliked: Property conditions & facilities
I had arrived at 9pm for checkin. The front desk was closed, but thankfully they had left an envelope with my keys to get in. The sink in the bathroom had standing water in it, and the stopper wouldn't pop up to let it drain. I had to pull it out my hand through the dirty water. The bathroom fan would make a weird noise for around 5 minutes and then eventually turn on with a grinding loud noise. The thermostat didn't work, and the room was a sauna, making it very uncomfortable to sleep in. Staff was friendly when I met them in the morning. Great views, but the property could use some maintenance.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Property

This property has a million dollar view, BUT be warned….our lakeview room was very worn, windows wouldn’t shut and there was a breeze, toilet kept getting stuck running, mold in the shower and bathroom had stains on the wall, carpet and furnishings very worn and dated. The staff was super helpful and I know this is beyond their scope of work, but the property needs a major renovation. I guess I just expected more from a property in this location and that beautiful view. Won’t stay again, too bad.
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Very simple…. The bathroom is not good in our room!
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great view
Stayed 2 nights in Feb 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold dirty terrible

Front desk was closed at 615pm when we showed up. It said it was open until 9pm. Hotels.com or the hotel double booked didn't get the room asked for never was contacted. Heat didn't heat above 60 degrees. Bathroom floor was damp and slimy. Was one of the nastiest rooms ive ever stayed in. But the bed did seem clean. Was told no refund available.
Stayed 1 night in Feb 2025

4/10 Poor

Joseph

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The view and the friendly staff are the only positives about this place. The room was an absolute dump, cob webs in the ceilings, stains in the carpet, and ripped carpet. Also, the thermostat was broken and it was about 90 degrees when we entered for the first time. Thankfully the windows functioned well enough to open them and let cool air come in to cool the room down because adjusting the thermostat did nothing. I also overheard other customers complaining of the same issue in their room. If all you care about is a beautiful view (it was the one thing that made not want to get a different hotel) and friendly staff, then go here. If you like a room that doesn't look like it hadn't been fixed in 30 years, then don't go here. I won't be returning.
Stayed 2 nights in Oct 2024

6/10 Okay

Terry

Traveled with partner
The facility was very average. Mattress had grooves. Room so hot we slept with the window open (in winter) even after turning down the heat. No one to ask for an extra pillow after 7pm. Shelf above sink so low I hit my head on it. On the plus side, clerk was very polite when we checked in. The view out our window was gorgeous. Would not go back.
Stayed 1 night in Feb 2025

6/10 Okay

John

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The view is outstanding and the staff is nice, but that's about all I can say about this property. The room was boiling and the thermostat didn't work and the heat adjustment on the shower didn't work either. The bed was old and soft and the furnishings in the room were very run down. I couldn't recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Slava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very hot, and did not have any workable thermostat, luckily we could open a window.
Stayed 3 nights in Jan 2025

6/10 Okay

Jill

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Agree with previous reviews, excessive heat in the rooms, no coffee maker, no available electrical outlets, poor water pressure, and strange door lock system. The price is right, though, and I would stay here again.
Stayed 5 nights in Jan 2025

4/10 Poor

Karla

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Great view. Property run done. Thermostat didn’t work in the room, chairs were broken, only streaming channels, breakfast is very limited.
Stayed 2 nights in Jan 2025

4/10 Poor

Melanie Baker

Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Everything is perfect so far, it’s a very nice hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Liked: Amenities
What fabulous people at check-in! So helpful and kind regarding my unique situation.
Stayed 1 night in Dec 2024

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities, room comfort

Great service, comfortable room

Great service from the checkin staff. Comfortable room although needed to open a window to cool room. Great location.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t waste your money

When I arrived it was 80 in the room despite it being 40 outside. I turned the thermostat off and opened all the windows. Found a fan in the closet and went to dinner. Came back & it was 75. When i went to leave in the morning, the push button that opens the front door before the front desk opens up did not work and i had to haul my bags out the back door to the patio & around the building to my vehicle.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia, Center City

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

DAVID, Bloomington

Traveled with family
Liked: Cleanliness, staff & service, amenities
Liked location
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Roxane

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I was hesitant about booking because of other reviews. Because we were there in the fall we didn't need air conditioning so no idea if that works. Carpet in room was not the cleanest. Beds and bathroom were clean and everything else was clean. I will stay there again. Loved the view.
Stayed 3 nights in Aug 2024

4/10 Poor

Georgette

Traveled with partner
Beautiful views..good breakfast
Stayed 1 night in Oct 2024