Eagle Ridge Resort at Lutsen Mountains

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Eagle Ridge Resort at Lutsen Mountains

Front of property
Outdoor pool
Elite Condo, 1 Bedroom, Fireplace, Mountain View | Private kitchen | Fridge, microwave, coffee/tea maker
Elite Studio, 2 Queen Beds, Fireplace, Mountain View | Iron/ironing board, free WiFi, bed sheets
Dining

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • Hot Tub
  • Pool
  • Air conditioning

Explore the area

Map
445 Ski Hill Rd, Lutsen, MN, 55612
  • Lutsen Mountains
    1 min walk
  • Alpine Slide
    11 min walk
  • Papa Charlie's Saloon & Grill
    1 min walk
  • Grand Marais, MN (GRM-Cook County)
    45 min drive

Room options

Elite Studio, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Condo, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Standard Studio, 1 Queen Bed with Sofa bed, Fireplace (Trailside)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Condo, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Murphy Bed

Elite Condo, 1 Bedroom, Fireplace, Mountain View

  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Murphy Bed and 1 Double Sofa Bed

Elite Studio, 2 Queen Beds, Fireplace, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Condo, 2 Bedrooms

  • Sleeps 8
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Futon

Standard Condo, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Eagle Ridge Resort at Lutsen Mountains

Lutsen hotel steps from Lutsen Mountains
Ski into Eagle Ridge Resort at Lutsen Mountains, where you can enjoy a meal at the restaurant and comforts including an outdoor pool and a sauna. Limited housekeeping is available.
Eagle Ridge Resort at Lutsen Mountains offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing, snowboarding, and snowshoeing. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. Eagle Ridge Resort at Lutsen Mountains helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.

The hotel offers a restaurant. Wireless Internet access is complimentary. This ski hotel also offers a sauna, a fitness center, and ski passes.

Eagle Ridge Resort at Lutsen Mountains is a smoke-free property.

Eagle Ridge Resort at Lutsen Mountains has a restaurant on site.
Summit Chalet - This café specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Rosie's Cafe // Seasonal - This café specializes in American cuisine. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rosie's Cafe // Seasonal
  • Summit Chalet

Things to do

  • 36-hole adjacent golf course
  • Concerts/live shows
  • Downhill skiing
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Snowshoeing
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (limited availability)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • In the mountains
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Upper floors accessible by stairs only

More

  • 7 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Eagle Resort Lutsen
Eagle Ridge Lutsen
Eagle Ridge Resort Lutsen
Lutsen Eagle Ridge
Eagle Ridge At Lutsen Mountain Hotel Lutsen
Eagle Ridge Hotel Lutsen
Eagle Ridge Resort Lutsen Mountains
Eagle Ridge Lutsen Mountains
Eagle Ridge Resort at Lutsen Mountains Hotel
Eagle Ridge Resort at Lutsen Mountains Lutsen
Eagle Ridge Resort at Lutsen Mountains Hotel Lutsen

Eagle Ridge Resort at Lutsen Mountains Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

STAN

Liked: Cleanliness, staff & service, property conditions & facilities
we did not get the room that we booked we wanted a room with a patio on the mtn side looking at the leaves. this is what we booked. when we got there they said that yes that is what we booked but we are sorry but we are full up and the room you are getting is the last one they had to of given our room to someone else. we have stayed there many time and have had the mtn view after a day of hiking we would sit on the patio for cocktails. I dont know if we are due any refund. thank you for listening
Stayed 3 nights in Oct 2024

10/10 Excellent

Jodie, Rochester

Traveled with group
Liked: Staff & service, property conditions & facilities
The view from our room was perfection! A few things missing from the kitchen to make it even better, but it covered the basics. We’d definitely stay again!
Stayed 3 nights in Oct 2024

8/10 Good

Elizabeth-Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There are two bulbs out in the bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven and Margaret

Traveled with family
Peak colors, INCREDIBLE Northern lights, right out the door best spot will be going back again
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Sharalyn

Stayed 4 nights in Sep 2024

10/10 Excellent

Siriluck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

William

Stayed 2 nights in Oct 2024

10/10 Excellent

Bronson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at several hotels and resorts on the north shore and this is our absolute favorite. We can’t wait for Papa Charlie’s to reopen, and look forward to more stays in the future.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mona

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely dirty the moment we walked in the smell of bleach was overwhelming we had to open up both windows. Dead flies on the blinds that have been swatted. Mattress was the most uncomfortable bed ever, Sunk in the middle so bad (I’m a small female 130 lbs) Extremely overpriced for this motel type place.
Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Amy

Traveled with group, Traveled with partner
Liked: Amenities
We were suplosed to have a murphy bed and did not, i tried and tried calling office, no answer
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The parking was terrible!!! Not enough space to park a truck . We had a trailer and couldn't park near our room. Very poor configured parking lot !!!
Stayed 3 nights in Oct 2024

2/10 Terrible

Kimberly

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I have never been so disgusted with the customer service as I was at this lodge. I booked my lodge in August for September stay. I received 2 emails several days before my stay. One said contact within 24 hours, due to an issue with payment. An HOUR later there was an email that said we’re sorry to hear you canceled your stay…. I do NOT. When I called that night, as soon a I saw this (two different times) both gentleman were of no help. One said it will be fine, the other didn’t want to give me the direct number and managers name for my follow up call in the morning. Totally apathetic to the fact I would be out of a place to stay, or that the two emails didn’t make sense coming an hour within each other. When I called the next day, the manager (different from who they told me) was apathetic as well. She said they’d been calling me since July because of the problem. I had received NO CALLS, NO OTHER EMAILS, and I booked in AUGUST!! Since then, I’ve heard the lodge is pretty old and run down. I would avoid. I DID however have a wonderful stay at Carribou Highlands Lodge due. The road and would highly recommend! Great customer service, advice on where to hike/check out Northern Lights, etc AND even ran out to catch our car with a bottle of wine, hearing I was there for my 50th birthday! …unaware of anything I’d been through with the other lodge.
Stayed 2 nights in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upstairs guests were quite loud but was able to turn fan on! Highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view
Stayed 2 nights in Sep 2024

10/10 Excellent

Xavier

Stayed 2 nights in Sep 2024

8/10 Good

Larinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Pretty basic. I was worried the bed was going to be horrible because it was thin, but it ended up being fine. The property is spaced out. There was no folder in the room with local info. It is in an isolated part of the state it would be nice if there was info on what was open and not open. Specifically we were looking for food. Nothing was open at the resort on our arrival…7pm. You have to walk or drive to the pool building.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terry

Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful to stay in the autumn ! Very peaceful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane

Stayed 1 night in Sep 2024

10/10 Excellent

connie

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024