Le Pôle Résidence features a full-service spa and an outdoor pool. The guesthouse offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the guesthouse's bars, which include 5 beach bars, a poolside bar, and a bar/lounge. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wireless Internet access.
This Grand-Baie guesthouse also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary self parking is available on site.
Le Pôle Résidence has designated areas for smoking.
Le Pôle Résidence offers 20 air-conditioned accommodations with laptop-compatible safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Free self parking
Available in some public areas: Free WiFi
A complimentary manager's reception is offered on select days.
Le Pôle Résidence has a restaurant on site.
Guests can indulge in a pampering treatment at the guesthouse's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open select days.
Recreational amenities at the guesthouse include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at 9:00 PM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
UnionPay
Front desk opens daily at 8:00 AM
Front desk closes daily at 9:00 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 24 hours
Contactless check-in is not available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 24 hours
The seasonal pool will be open from January to December.
Reservations are required for golf tee times and massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.