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Gran Hotel Luna de Granada

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Gran Hotel Luna de Granada

Front of property - evening/night
Indoor pool, seasonal outdoor pool
Family Room | Minibar, in-room safe, desk, soundproofing
Front of property
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
Plaza Manuel Cano, 2 (Esquina Arabial), Granada, Granada, 18004
  • San Jeronimo Monastery
    15 min walk
  • Calle Gran Via de Colon
    16 min walk
  • Granada Cathedral
    17 min walk
  • Granada (GRX-Federico Garcia Lorca)
    20 min drive

Room options

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (3 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Family Room (3 Adults + 1 Child)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, soundproofing

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child) | Minibar, in-room safe, desk, soundproofing

Triple Room (2 Adults + 1 Child)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Gran Hotel Luna de Granada

4-star hotel in Distrito Ronda
Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Gran Hotel Luna de Granada offers 366 air-conditioned accommodations with minibars and safes. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA GRAN HOTEL LUNA DE GRANADA has 1 treatment room. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

In addition to a full-service spa, Gran Hotel Luna de Granada features an indoor pool and a sauna. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Gran Hotel Luna de Granada is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 18.95 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 8 for children
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 70 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 70
  • Covered self parking fee: EUR 18.95 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of the reservation at any time for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa

Property is also known as

Granada Gran Luna Hotel
Hotel Granada Gran Luna
Sercotel Gran Hotel Luna Granada
Sercotel Gran Luna Granada
Sercotel Granada Gran Luna
Sercotel Hotel Luna
Sercotel Luna

Gran Hotel Luna de Granada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1052 reviews" "
Rating 8 - Good. 359 out of 1052 reviews" "
Rating 6 - Okay. 91 out of 1052 reviews" "
Rating 4 - Poor. 38 out of 1052 reviews" "
Rating 2 - Terrible. 17 out of 1052 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay just a little outdated
Stayed 2 nights in Aug 2024

10/10 Excellent

Eleman

Liked: Cleanliness, staff & service, property conditions & facilities
All round great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Amna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chidambaram

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

olivier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel for the money, close to the city center. The swimming pool is small but welcomed after a day in the hot sun.The staff was very nice and helpful. Free parking is a huge plus if you come by car. Overall a good experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

4/10 Poor

Chadi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REALLY NOT RECOMMEND IT
To get to the room need to take 3 elevators each time. Terrible ... The hotel is not clean at all. We had full of ants in the room and really dirty.
Stayed 2 nights in Jun 2024

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at this hotel. Will be back !
Second stay here. Loved it again. Very comfortable. Breakfast was outstanding. We are not tourist's, we live in Granada. But had appointments at a Hospital not far from hotel. Highly recommend, and we shall certainly stay again. All staff we met were most helpful, from reception to the lovely lady who looked after our room ! Well done !
Stayed 2 nights in Jun 2024

8/10 Good

Marcos P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We checked in, walking into a room we booked to sleep 4 with 2 queen beds (or 4 twin) and unfortunately the A/C was not working. The staff was very friendly and accommodating. They sent a tech to try to fix the broken a/c and after he couldn’t fix it, we were relocated to a smaller room with 1 king bed and a sofa bed. The sofa bed was extremely uncomfortable but it was either that or sleep in the heat. The choices were not great but at least the staff made an attempt to accommodate. It was a haste to move everything and have to deal with it all.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Rishi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was very hot outside and the AC in our room was not working. We made two calls for maintenance and both there was no resolution. We were sweating through the night. The front desk staff was nice to us and helped us store our luggage after check out.
Stayed 1 night in May 2024

4/10 Poor

Imran

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While we wanted to enjoy our stay, the main room A/C was so slow that our kids couldn’t fall asleep from the heat. Also the building itself is really old.
Stayed 1 night in May 2024

10/10 Excellent

Jacek

Stayed 2 nights in May 2024

6/10 Okay

Vivian

Stayed 1 night in May 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really loved the hotel, it’s staff, location, facilities and food. Only slight niggle was being able to hear the neighbouring room’s TV late at night - but think that’s more the fault of the neighbour rather than the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Donal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, excellent restaurant and good facilities for all the family
Stayed 1 night in Mar 2024

8/10 Good

MANOLI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho ruido en el ala donde estaba alojada
Stayed 2 nights in Mar 2024

6/10 Okay

Hassan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good facilty but hard to navigate from reception to our room , changing elevator perhaps due to additional building in later stage of design, very big, very busy. Many school students for city tour created a very load and noisy situation in the hotel and specially in our floor. We have to call reception and they change our room to different floor and quieter area. This created stressful situation for us and lack of sleep that night. Staff were helpful in responding to our concern. They should have separated family guests from busy part of hotel from students areas.
Stayed 1 night in Feb 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Jan 2024

6/10 Okay

Prasad, Austin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Rooms were not clean, could see dirt behind the doors. Breakfast has options but they were not great. The NH chain of hotels has better breakfast. Staff was super helpful. A for that. They spoke fluent English. Very helpful in calling a cab, answering questions about local sightseeing & restaurant options.
Stayed 2 nights in Jan 2024

2/10 Terrible

SUNKI

Stayed 2 nights in Dec 2023

2/10 Terrible

Rob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023