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Palacio de Santa Inés hotel

3.0 star property

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Photo gallery for Palacio de Santa Inés hotel

Interior
Suite | Minibar, in-room safe, individually decorated, desk
Terrace/patio
Suite | Minibar, in-room safe, individually decorated, desk
Buffet

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Plaza Nueva
    ‪2 min walk‬
  • Alhambra
    ‪2 min walk‬
  • Granada Cathedral
    ‪6 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪23 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, individually decorated, desk

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, desk

Single Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, desk

Double Room

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, desk

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View (Alhambra)

Superior Double Room, City View (Alhambra) | Minibar, in-room safe, individually decorated, desk

Superior Double Room, City View (Alhambra)

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Palacio de Santa Inés hotel

3-star hotel in Albaicín
Along with coffee/tea in a common area, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Palacio de Santa Inés hotel offers 35 accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Palacio de Santa Inés hotel features a library, a vending machine, and multilingual staff. 3 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

Palacio de Santa Inés hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
24-hour room service is available.

Languages

Arabic, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between January 18 and March 18.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Domus Selecta
Domus Selecta Palacio Santa Ines
Domus Selecta Palacio Santa Ines Granada
Domus Selecta Palacio Santa Ines Hotel
Domus Selecta Palacio Santa Ines Hotel Granada
Palacio Santa Inés Hotel Granada
Palacio Santa Inés Hotel
Palacio Santa Inés Granada
Palacio Santa Inés
Palacio De Santa Ines Granada
Palacio De Santa Ines Hotel Granada
Domus Selecta Palacio De Santa Ines
Palacio De Santa Inés
Palacio De Santa Ines
Palacio de Santa Inés hotel Hotel
Palacio de Santa Inés hotel Granada
Palacio de Santa Inés hotel Hotel Granada

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1005 reviews
Rating 8 - Good. 231 out of 1005 reviews
Rating 6 - Okay. 54 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mona

Disliked: Property conditions & facilities
It was ok. Pictures are nicer then the place
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a historical renovation, tastefully done, each room slightly different from the next and a relaxing lobby. The building is tucked away, not on the street. The best part, however, was how helpful the staff were. They helped locate places we had booked, like flamenco dances up in the caves, gave us maps and directions for everything, stored our luggage, helped with boarding passes, and were just generally friendly and available.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were AMAZING! Helped with reservations to the best Flamenco show! Were so kind. Room was amazing!
Stayed 1 night in Apr 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just off a small, but busy street, and near a plaza. It appears to be an older building with charming character. The staff are very friendly and helpful. Shower is nice, but temp varies with how much others are using water. If the windows are open there is a lot of steet noise, but if closed it is generally quiet. Sometimes one can hear activity in the next room. Bed was comfortable. Breakfast has a very good selection, but items needing to be hot are not always so. Several good tapas places very close.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bruce, KNOXVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is perfect.staff room etc is excellent
Stayed 2 nights in Apr 2025

6/10 Okay

Matthew

Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Ivonne Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y atención inmejorable . Volvería sin pensarlo ! La ubicación no puede ser mejor !
Stayed 1 night in Apr 2025

10/10 Excellent

Persient

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get an upper floor rear building room with a view of the Alhambra; it’s worth the upcharge. Breakfast buffet had a good selection of food. Our refrigerator didn’t work even after the in-house service person thought he fixed it. Management replaced the refrigerator on our second day. One tip on the electrical system of the room: there are two wall switches by the door, one operates a ceiling light, one appeared to do nothing. Apparently that second switch is a master control for some, but not all wall outlets and lights. It would be nice if management explained that. The hotel is located in a restricted access area. It can only be accessed on foot or by taxi. Streets are extremely narrow with little to no sidewalk width. The last half block is stairs.
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Liked: Staff & service

Historical spot not fully polished

I like this hotel, as it has a lot of character and has history. Breakfast is good. Room is worn with faded walllpaper, bed squeaked but had an antique style. In afternoon we took nap and noted lots of noise from outside ( flamenco place and club outside our window). I was able to close windows and shutters (old style) which kept the noise out overnight. AC was ok. Our room is above main lobby(picture with columns) accessed via steps. Other rooms in back have elevator. Again is this a hotels.com special as we were closet to nightclubs, intersection and had to walk up stairs. Hotel is in old section, main road along river gets very busy, we walked from Grand Via with bags about 10 minutes
Our room was left of top of palm tree
Stayed 1 night in Mar 2025

4/10 Poor

Yi

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Positive: Good location for shopping and dinning. Staff is nice. Negative: bed sheet was not replaced, hair found in the bed. All the guests in our 3 rooms said they feel itch in the body when sleeping. The room has a smell of mold. It is impossible for us to drive to the hotel since the road is too narrow to pass. We have to drive our 2 cars to the parking lot suggested by the hotel and take taxi from the parking to the hotel. We called 1 big taxi for 10 euro and 1 small taxi for 5 euro. The hotel promised to reimburse the whole single ride but finally it just reimbursed 7 euro for the 2 taxi. I highly recommend not to stay in this hotel especially when you have a car!
Stayed 1 night in Apr 2025

10/10 Excellent

HYEWON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very old building in a great neighborhood. It's quiet at night. The staff are very friendly and helpful. I highly recommend this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful 16th century building. Everything was great. Breakfast facilities a little crowded, but understandable given limitations of room size. The only property that notified me about the parking and advised parking garage and paid for the taxi to hotel. That is good customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great pick for a hotel in Granada, with all the restaurants and the Alhambra near by. The taxi station is down the street. Hotel called us a taxi at 6am and it arrived in one minute
Stayed 1 night in Mar 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service. Very friendly and helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joel

Stayed 3 nights in Mar 2025

10/10 Excellent

HONG BO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet and beautiful, very convenient to shopping and hanging around. No parking lot. While we were leaving, the hotel staff helped to call a taxi to pick us up, no more than 5 mins, 30 stairs away. Would love to come back
Stayed 1 night in Mar 2025

8/10 Good

Robin, Corsicana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best staff I have ever encountered. So helpful with recommendations and explaining the area. The breakfast was okay. Rooms are spacious and clean. Rooms are not sound proof if you are a light sleeper. Location is fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025