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Sky Palace Hotel

3.5 star property

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Photo gallery for Sky Palace Hotel

Lobby
Exterior
Deluxe Double Room | Minibar, desk, blackout drapes, soundproofing
Lobby
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rod RS 115, Km 38, 38700, Tres Pinheiros, Gramado, RS, 95670-000
  • Serra Park Events Center
    ‪12 min walk‬
  • Black Lake Park
    ‪4 min drive‬
  • Gramado Covered Street
    ‪5 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪83 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, blackout drapes, soundproofing

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, blackout drapes, soundproofing

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, desk, blackout drapes, soundproofing

Family Room

  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed

View all photos for Deluxe Quadruple Room

Shower, free toiletries, hair dryer, towels

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Minibar, desk, blackout drapes, soundproofing

Luxury Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, desk, blackout drapes, soundproofing

Luxury Quadruple Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

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Front of property

Sky Serra Hotel

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  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (1002)
The price is $36
per night
$41 total
includes taxes & fees
Apr 27 - Apr 28
Sky Serra Hotel

About this property

Sky Palace Hotel

3.5-star hotel in Três Pinheiros
An indoor pool, a restaurant, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a children's pool.
Sky Palace Hotel offers 181 air-conditioned accommodations with minibars and hair dryers. LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site.
Sky Palace Hotel features an indoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, concierge services, and 24-hour room service. Onsite self parking and valet parking are complimentary.

Sky Palace Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
Sky Palace Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Sky Palace Hotel Hotel
Sky Palace Hotel Gramado
Sky Palace Hotel Hotel Gramado

Sky Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

darli

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great, except wifi too slow..
Stayed 3 nights in Dec 2024

8/10 Good

Marcio Luciano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom, otimas acomodações, apenas sem isolamento acustico, muito barulho dos corredores e dos demais apartamentos.
Stayed 1 night in Sep 2024

8/10 Good

Marceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito tranquilo.
Stayed 5 nights in Feb 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jun 2023

8/10 Good

manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just found staffs from checking in a bit disorganized and a bit unprofessional but overall the others were cordial..
Stayed 3 nights in Feb 2022

6/10 Okay

clarissa

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property was done with extreme low cost... I saw the walls with cracks, I have heard it is a new building, however I am afraid it may falls down.
Stayed 3 nights in Jan 2022

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Liliane

Liked: Cleanliness, staff & service
Quarto 33 sem privacidade e conforto acústico.
Primeira vez que passamos por isso na rede Sky, não sabia que o quarto seria no térreo e neste hotel as janelas dos quartos do térreo são no nível do estacionamento e circulação para acesso a piscina o que nos obrigou a manter as cortinas fechadas o tempo todo que estávamos no quarto tirando o conforto e tranquilidade que esperávamos principalmente sendo verão, bem como, o quarto era enfrente ao salão de refeições e diariamente é servido café colonial desde a manhã até 20h com música, banda e grande movimento de hóspedes e de pessoas que vinham somente ao café, o quarto não tem isolamento acústico então parecia que estávamos dentro do salão. Segundo a recepção o hotel estava lotado e não teria outro quarto, como a estadia era curta ficamos, caso contrário teria que procurar outro hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local perfeito
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Ótimo custo e benefício pelo valor pago. No entanto, o café da manhã tinha suco verde estragado q não foi substituido após a reclamação de vários hóspedes. Roupas de cama estavam meio sujas e banheiro encardido.
Stayed 2 nights in Jan 2025

8/10 Good

Herica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Eduardo Marques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendamos este hotel
Funcionários muito atenciosos, desde a chegada até a saída. Ótimo café da manhã, quarto confortável, bem higienizado, minha esposa só sentiu falta de touca plástica de banho. A estrutura do hotel muito boa.
Stayed 2 nights in Jan 2025

8/10 Good

Magda

Traveled with family
Liked: Staff & service, room comfort
Espaco kids otimo,limpeza quarto ruim
Gostamos muito do cafe da manha e das camas. Deciddimos por este hotel visto tem um espaco kids muito bom para as criancas. A limpeza do quarto não estava boa. A piscina e a area da piscina, tambem estavam com a limpeza ruim.
Stayed 1 night in Jan 2025

10/10 Excellent

Ericris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Carlos Eduardo

Liked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

cassia

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Celio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom o hotel, quarto espaçoso , limpo!
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Atendimento excepcional. Todos nos atenderam muito bem, na recepção e pessoal da limpeza. O quarto era confortável, cama boa. Porém chuveiro muito pequeno. O café da manhã é excelente mas muito muito muito lotado. Fica tudo bagunçado, sem reposição. Muita gente pra se servir ao mesmo tempo. Não sei se vale a pena estudar um esquema de rodízio quando o hotel estiver assim com lotação máxima.
Stayed 6 nights in Dec 2024

10/10 Excellent

Allan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Antonio sadi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem em casal.
Ficamos em um ótimo quarto, com sacada, uma vista bem bonita para jardim e montanha. Um ótimo café da manha, imenso. A piscina coberta é em um anexo separado, onde torna-se um incômodo em utiliza-la em época mais fria. Entretanto se o tempo estiver quente ela torna-se agradável!
Stayed 2 nights in Jan 2025

10/10 Excellent

BRUNO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, com excelente café da manhã e amplo estacionamento.
Stayed 6 nights in Dec 2024

10/10 Excellent

Milton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a pena conhecer
Hotel super aconchegante e os funcionários muito atenciosos. Apenas o wi-fi não estava funcionando.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Hotel grande e muito bonito
O hotel é bom, muito bonito, porém o moço que fez o check in, não foi tão cordial, provavelmente estava cansado, pois o hotel estava bem movimentado, o que de dentro do quarto dava pra ouvir qualquer coisa que acontecia do lado de fora, no corredor. O café da manhã não estava bom, a comida parecia que era do dia anterior, estava tudo frio. O café ☕ estava muito bom, era da máquina três corações, tinha várias opções. O estacionamento é sem cobertura, e tivemos que parar bem longe e trazer as malas, pq na frente do hotel estava cheio e não tinha ninguém pra ajudar a manobrar, os turistas estavam estacionando onde não podiam, faltou uma organização nessa parte. Teve um atendente bem solicito, não me recordo o nome, mas era novo no hotel e foi muito atencioso, deu indicação de fondue e tirou todas as nossas dúvidas. Em relação ao quarto, tem uma cama boa e espaçosa, a varanda é grande, o banheiro é bem limpo, só achei pequeno o espaço da ducha, tinha produtos de higiene bem cheirosos, o quarto é excelente.
Stayed 1 night in Jan 2025