Exclusive Gramado Hotel & Spa by Gramado Parks

3.5 star property

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Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Reception
Front of property
Reception hall
Sundeck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Pool
  • Breakfast included

Explore the area

Map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
  • Hollywood Dream Cars Museum
    ‪1 min walk‬
  • Gramado Covered Street
    ‪4 min drive‬
  • Mini Mundo
    ‪6 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪96 min drive‬

Room options

Classic Apartment

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic Apartment, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

3.5-star hotel in Dutra
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Exclusive Gramado Hotel & Spa by Gramado Parks offers 187 air-conditioned accommodations with minibars and safes. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Gramado hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
In addition to a full-service spa, Exclusive Gramado Hotel & Spa by Gramado Parks features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This family-friendly hotel also offers a children's pool, spa services, and a terrace. Onsite parking is available (surcharge).

Exclusive Gramado Hotel & Spa by Gramado Parks is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:30 AM.
Signature - Onsite restaurant.
Lobby Bar - Onsite piano bar. Open daily.
Pool Bar - Onsite bar. Open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (BRL 40 per day)
  • Secured, covered valet parking on site (BRL 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: BRL 40.00 per day
  • Covered valet parking fee: BRL 40.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 406 out of 510 reviews
Rating 8 - Good. 64 out of 510 reviews
Rating 6 - Okay. 26 out of 510 reviews
Rating 4 - Poor. 7 out of 510 reviews
Rating 2 - Terrible. 7 out of 510 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Stayed 3 nights in Jan 2025

10/10 Excellent

carla

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Vlamison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Lucimara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Feb 2022

10/10 Excellent

BRAULIO, RIO DE JANEIRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo o pessoal do hotel , todos com os quais falamos , extremamente gentis e atenciosos , e a beleza do hotel .
Stayed 3 nights in Nov 2021

10/10 Excellent

Laís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sophisticated in Gramado

Amazing, large comfortable suites. Modern ans sophisticated. Excellent service. Always helpful to ensure everything is top. Great location between canela and gramado. Close to most attractions. Amazing breakfast and restaurant for dinner. Pool is best part. Cold outside but hot inside. Will stay again
Stayed 5 nights in Jul 2021

10/10 Excellent

Fábio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhoso, desde a recepção até o atendimento das áreas.
Stayed 2 nights in Jan 2025

8/10 Good

Cícero

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colchões precisam ser trocados

O hotel é bem organizado… a limpeza é boa tbm. O atendimento é o destaque. O serviço de concierge é um diferencial e a cozinha através do Chef Artur é primorosa. O que deixa a desejar na acomodação é o colchão que já precisa ser trocado. O colchão afunda com o deitar e fica uma concha, parece uma casca de ovo, causando desconforto e noites péssimas.
Stayed 10 nights in Jan 2025

4/10 Poor

Cristiane

Liked: Cleanliness
Disliked: Property conditions & facilities

Hotel bonito mas com estrutura pequena

O hotel em si é muito bom...no entanto fica muito cheio e a estrutira nao comporta. Piscinas cheias, cafe da manha com fila para entrar, local bagunçado e com sujeira. Mesas do cafe da manha apertadas. No quarto o local para a minha dormir era um sofa cama bem ruim.
Stayed 3 nights in Jan 2025

10/10 Excellent

MAURICIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Hotel novo com ótimas instalações. Piscina térmica, playground e espaço Kids em perfeito estado. Sala de jogos, sala de vídeo game, tudo funcionando direitinho. Quarto de ótimo tamanho, com cama e sofá cama em ambientes separados. Café da manhã variado. Otima escolha.
Stayed 1 night in Jan 2025

10/10 Excellent

JORGE

Stayed 2 nights in Jan 2025

10/10 Excellent

Rosiele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Evandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima surpresa

O hotel me surpreendeu, o café da manhã é muito bom , funcionários atenciosos e muito prestativos
Stayed 5 nights in Jan 2025

10/10 Excellent

everton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma excelente acomodação

O hotel tem ótima estrutura. Os colaboradores sempre atentos e solicitos. O café da manhã é excepcional A localizacao também é boa, principalmente se considerar que o hotel em gramado serve para ponto de apoio para os passeios O serviço de quarto é muito bom. Preços acessíveis em seu cardápio. Destoa mesmo só o valor da agua do frigobar é algo que precisa ser revisto, mesmo sendo num valor próximo aos restaurantes água é necessidade fisiologica e cobrar 9 reais por 350 ml nao faz sentido para o bem estar do hospede No mais, so agradecer
Stayed 9 nights in Jan 2025

2/10 Terrible

Edson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Eliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tarciso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel, mas pode melhorar.

O valor pago devido a alta temporada estava acima do que deveria ser cobrado pela estadia. Camas e roupas de camas muito boas, bem como as toalhas. Minha principal reclamação é o chuveiro que era muito ruim, pois vc ajustava a temperatura e mesmo assim ela ficava tendo muitas variações para muito quente e muito frio sem mexer monologando do chuveiro; assim o banho acabou deixando de ser um momento relaxante para um momento estressante. O estacionamento é cobrado a parte, mas o atendimento do pessoal é muito bom, merecem nota 10. Com relação ao restaurante, a comida é boa, o preço acessível, mas os frascos de azeite da mesa estavam com óleo de soja, e coloquei na salada (que estava ótima) e acabou estragando o sabor da mesma.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cleyde REJANE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

maravilhosa

maravilhosa , tudo perfeito
Stayed 3 nights in Dec 2024

2/10 Terrible

Diego

Stayed 3 nights in Dec 2024

10/10 Excellent

Edineia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem sensacional

Excelente, ótimo atendimento, tudo muito limpo e organizado no quarto e hotel, toalhas na região da piscina aquecida e hidromassagem.
Stayed 5 nights in Dec 2024