Exclusive Gramado Hotel & Spa by Gramado Parks

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers
Front of property
Reception
Sundeck

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
  • Hollywood Dream Cars Museum
    1 min walk
  • Orchids Park
    6 min walk
  • Super Carros
    7 min walk
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    89 min drive

Room options

Classic Apartment

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic Apartment, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

3.5-star hotel in Dutra
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Exclusive Gramado Hotel & Spa by Gramado Parks offers 187 air-conditioned accommodations with minibars and safes. 42-inch Smart televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Gramado hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
In addition to a full-service spa, Exclusive Gramado Hotel & Spa by Gramado Parks features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This family-friendly hotel also offers a children's pool, spa services, and a terrace. Onsite parking is available (surcharge).

Exclusive Gramado Hotel & Spa by Gramado Parks is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:30 AM.
Signature - Onsite restaurant.
Lobby Bar - Onsite piano bar. Open daily.
Pool Bar - Onsite bar. Open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (BRL 40 per day)
  • Secured, covered valet parking on site (BRL 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: BRL 40.00 per day
  • Covered valet parking fee: BRL 40.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 364 out of 457 reviews" "
Rating 8 - Good. 59 out of 457 reviews" "
Rating 6 - Okay. 24 out of 457 reviews" "
Rating 4 - Poor. 5 out of 457 reviews" "
Rating 2 - Terrible. 5 out of 457 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

carla

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Vlamison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Lucimara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Feb 2022

10/10 Excellent

BRAULIO, RIO DE JANEIRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo o pessoal do hotel , todos com os quais falamos , extremamente gentis e atenciosos , e a beleza do hotel .
Stayed 3 nights in Nov 2021

10/10 Excellent

Laís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophisticated in Gramado
Amazing, large comfortable suites. Modern ans sophisticated. Excellent service. Always helpful to ensure everything is top. Great location between canela and gramado. Close to most attractions. Amazing breakfast and restaurant for dinner. Pool is best part. Cold outside but hot inside. Will stay again
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aniversário com amigos
Hotel é bem localizado, staff super simpático e receptivo. O quarto é muito bom, com uma sala e quarto separado. Área de lazer muito boa também. Café da manhã bom, poderia ter mais variedades. No bar da piscina tem poucas opções de cerveja e o chopp não é bom.
Stayed 2 nights in Aug 2024

8/10 Good

Larissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
avaliação
boa estadia, atendimento perfeito. Deixou a desejar na lotação, ambientes extremamente lotados.
Stayed 2 nights in Aug 2024

10/10 Excellent

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exclusive Hotel
Foi tudo maravilhoso.Cordialidade máxima da equipe do hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, room comfort
Restrição na Jacuzzi (apenas 30 minutos)
O café da manhã é maravilhoso, a Daniela e sua equipe dos veículos (garagem), são muito gentis. bacanas, as bicicletas do hotel muito boas, tudo limpo, excelente localização, atendimento impecável. Limpeza top, tudo limpo e incrivelmente organizado. O ruim é que não tem jacuzzi para todos (tem que agendar apenas meia hora), e a piscina sempre lotada. Academia muito boa, sauna também.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Desconforto
Fiquei três dias no hotel. Apesar de o estacionamento ser próprio, é pago. A maioria das vezes em que pedi o carro para sair, demorou em torno de 20 a 30 minutos para trazê-lo. Outro ponto de incômodo é que há promotores de venda de cotas imobiliárias andando pelo hotel; fui abordado mais de cinco vezes em três dias.
Stayed 3 nights in Jul 2024

8/10 Good

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

João Paulo de Araújo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom. Estava cheio, por ser alta temporada, entao algumas ambientes (como a piscina e o cafe da manha) estavam lotados, o que comprometeu um pouco a experiência. Mas de modo geral é uma excelente opcao. Pretendemos retornar na baixa temporada.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

João Paulo de Araújo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anderson

Stayed 3 nights in Jul 2024

8/10 Good

LEONARDO

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Agradável mas com ressalvas
Nossa estadia foi agradável, a cordialidade no atendimento foi muito boa, o café da manhã é excelente e o serviço de vallet deixa a desejar pela demora e falta de organização, mesmo vc pagando a parte por isso. Mas o que chama mais a atenção é que você vai encontrar mais funcionários do hotel querendo que convencer a assistir uma apresentação de 30min do que pessoas cuidando da limpeza em geral. Isso realmente foi o mais marcante pra mim na estadia.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marcelo L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sobre o hotel
O hotel é excelente, novo, bonito. Os funcionários são educados e gardáveis. Achei que o cardápio do restaurante para jantares deuxou um pouco a desejar. Estavam com opções reduzidas de pratos. Café da manhã bem servido.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrielle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024