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Mitsis Rinela

5.0 star property

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Photo gallery for Mitsis Rinela

Terrace/patio
View from room
Beach bar
50-inch flat-screen TV with satellite channels, TV
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Palea EO Irakliou Agiou Nikolaou,, Heraclio, Hersonissos, Crete, 71500
  • Cretaquarium
    ‪3 min drive‬
  • Watercity Waterpark
    ‪3 min drive‬
  • Heraklion Port
    ‪13 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪10 min drive‬

Room options

View all photos for Superior Double Room, Sea View, Beachfront

Superior Double Room, Sea View, Beachfront | 1 bedroom, free minibar, in-room safe, desk

Superior Double Room, Sea View, Beachfront

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite Sea View

Junior Suite Sea View | 1 bedroom, free minibar, in-room safe, desk

Junior Suite Sea View

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Garden View

1 bedroom, free minibar, in-room safe, desk

Superior Double Room, Garden View

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Junior Suite Sharing Pool

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Sea View

View from room

Superior Double Room, Sea View

8.8 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite Private Pool

Superior Suite Private Pool | 1 bedroom, free minibar, in-room safe, desk

Superior Suite Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Two-Bedroom Suite Swim up sharing pool

50-inch flat-screen TV with satellite channels, TV

Family Two-Bedroom Suite Swim up sharing pool

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 5
  • 2 Twin Beds and 2 Twin Sofa Beds OR 1 Double Bed and 3 Twin Sofa Beds

View all photos for Superior Suite Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Superior Suite Sharing Pool

  • 517 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Family Suite Sharing Pool

Superior Family Suite Sharing Pool | 1 bedroom, free minibar, in-room safe, desk

Superior Family Suite Sharing Pool

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Villa Private Pool

Superior Villa Private Pool | 1 bedroom, free minibar, in-room safe, desk

Superior Villa Private Pool

10.0 out of 10
Exceptional
(4 reviews)
  • 829 sq ft
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds OR 2 Double Beds and 2 Twin Sofa Beds

View all photos for Family Suite Private Courtyard

1 bedroom, free minibar, in-room safe, desk

Family Suite Private Courtyard

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior double Sea View (Customized for mobility needs)

View from room

Superior double Sea View (Customized for mobility needs)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Garden View

1 bedroom, free minibar, in-room safe, desk

Junior Suite Garden View

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Private Residence

1 bedroom, free minibar, in-room safe, desk

Private Residence

  • 818 sq ft
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Superior Bungalow Private Courtyard

1 bedroom, free minibar, in-room safe, desk

Superior Bungalow Private Courtyard

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Sea Front Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Superior Double Sea Front Sharing Pool

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite Sea Front Sharing Pool

Suite Sea Front Sharing Pool | 1 bedroom, free minibar, in-room safe, desk

Suite Sea Front Sharing Pool

  • 517 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Double Swim up Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Superior Double Swim up Sharing Pool

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed

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About this property

Mitsis Rinela

5-star Hersonissos hotel with private balconies
Catch some rays on Mitsis Rinela's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Mitsis Rinela offers 396 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A private beach and 2 outdoor tennis courts are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zeen Spa has massage/treatment rooms and couples treatment room(s). Services include sports massages, facials, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is open daily.
Some rates at Mitsis Rinela are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the hotel's beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mitsis Rinela you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 poolside bars. Wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking and valet parking are available on site.

Mitsis Rinela is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Main Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Chinese Restaurant - This theme restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required. Open daily.
Taverna Restaurant - This beach theme restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Beach BBQ Corner - This restaurant specializes in barbecue and is located on the beach. Open daily.
Traditional Greek pies - This restaurant specializes in local cuisine. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Mitsis Rinela are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Tennis

Lessons/classes/games

Aerobics
Pilates
Yoga

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beach BBQ Corner
  • Chinese Restaurant
  • Main Restaurant
  • Taverna Restaurant
  • Traditional Greek pies

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Mountain biking
  • Nightclub
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Shopping
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 33 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 7 and March 27.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1039Κ015A0018900

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mitsis Beach
Mitsis Beach Resort
Mitsis Rinela
Mitsis Rinela Beach Chersonissos
Mitsis Rinela Resort
Rinela
Rinela Beach
Rinela Beach Mitsis
Rinela Beach Resort
Rinela Mitsis
Mitsis Rinela Beach Resort Gouves
Mitsis Rinela Beach Resort
Mitsis Rinela Beach Gouves
Mitsis Rinela Beach Resort All Inclusive
Mitsis Rinela Beach Resort All Inclusive Gouves
Mitsis Rinela Beach All Inclusive Gouves
Mitsis Rinela Beach All Inclusive
Mitsis Rinela Beach Resort Spa All Inclusive
Mitsis Rinela Inclusive Gouve

Mitsis Rinela Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 318 out of 505 reviews
Rating 8 - Good. 122 out of 505 reviews
Rating 6 - Okay. 34 out of 505 reviews
Rating 4 - Poor. 21 out of 505 reviews
Rating 2 - Terrible. 10 out of 505 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vinay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve stayed at in years. Great food, pool and private beach. The room was immaculate and the staff was friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bahar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at this hotel was nothing short of exceptional! Having enjoyed several all-inclusive holidays in the past, we can confidently say this one stands out as the best by far. The variety of food options was simply incredible—there was so much to choose from that we were spoiled for choice! From an abundance of healthy dishes to excellent vegetarian options, every meal was a delight. Our room was immaculate, chic, and beautifully decorated, with a spacious and modern bathroom that exceeded our expectations. Housekeeping ensured our room was spotless every day, always adding a personal touch with their care and attentiveness. The restaurants provided top-notch service alongside an impressive selection of dishes. Every meal felt like a special occasion, leaving us consistently impressed. The hotel’s location by the sea was breathtaking. Sipping expertly crafted cocktails on the beach while enjoying the serene views was an absolute highlight. The pizza and burger station added a fun and convenient touch that we absolutely loved. If we could give this hotel more than 10 stars, we absolutely would! We're already planning to explore another Mitsis hotel in the future, thanks to this unforgettable experience. A heartfelt thank-you to the entire team for making our stay so remarkable. If we return to Crete, there’s no question—we’ll be back to stay with you again!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my over 50 years of travel, lucky me, this has to be one of the best hotels I have ever had the pleasure of staying at. Wonderful food. Wonderful staff. Pure luxury. I cannot praise this place enough. Thank you Mitsis.
Stayed 7 nights in Nov 2024

8/10 Good

Tija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short but good
Stayed 2 nights in Nov 2024

8/10 Good

Kinga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, renovated hotel. Good food although a lot of difficulties with booking restaurants as the hotel was very busy. Good selection of snacks/pizza/grill between breakfast and dinner. Good facilities and lovely beach. Water in the pool very cold in late October; it would be nice if the pool was heated.
Stayed 7 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Raghid

Liked: Cleanliness, staff & service, amenities
.
Stayed 8 nights in Oct 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing time at Mitsis Renela. It’s absolutely gorgeous. Unfortunately, I experienced food poisoning on my second time which wasted our evening. The hotel simply asked why I didn’t call for the doctor but I wouldn’t normally think to call a doctor for food poisoning. Although this was very unfortunate, every other aspect of the hotel is great.
Stayed 6 nights in Oct 2024

10/10 Excellent

liron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Pavol

Traveled with family
Liked: Cleanliness

Not 5 star hotel service

Service was average, staff is obviously not really happy. Receptionist had really strange attitude. There is no gym, just outside some kind of TRX hanging from the ceiling and few kettle bells in the room. Room was nice but salty water in the shower. Breakfast: there was not proper Greek teas, even though you are in Greek restaurant. Scrambled eggs very salty, rice hard and salty again. This is not 5 star hotel service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mahmood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time here. Food and facilities were great. Staff were so nice to us and treated us very well. I would recommend this hotel to everyone and I will def be coming back again
Stayed 7 nights in Oct 2024

10/10 Excellent

Adam

Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer Diane

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with all the amenities. Wonderful experience and they treat you like royalty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Millicent E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly tge rooms were very modern and clean I highly recommend
Stayed 6 nights in Oct 2024

10/10 Excellent

Amy Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Christos who worked at the main bar was a particular highlight for us. The only slight let down was the food quality in a few of the restaurants and the ability to book them. Otherwise perfect!
Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Stayed 7 nights in Aug 2024

8/10 Good

david

Liked: Staff & service, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Heli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for such a wonderful stay ❤️❤️❤️
Stayed 4 nights in Sep 2024

10/10 Excellent

Narandra Chhotubhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The superior double sea facing shared pool room had amazing views . The pool was quiet so my 5 year old loved having his own pool. The private beach was walking distance, took 5 minute and you on the beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Slagyan, London

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic, the best we have been in Greece. Food is great, lot to choose from! Beach is perfect! Staff are great. Facilities are amazing, clean everywhere. We will be coming back for sure. Thank you Mitsis, we enjoyed our holiday so much.
Stayed 9 nights in Aug 2024

10/10 Excellent

Randip Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Jiri

Stayed 7 nights in Aug 2024

10/10 Excellent

Sarah, Mercer Island

Traveled with group
Liked: Amenities, property conditions & facilities
Beautiful vacation!!! It was just amazing! The room, the service, the food, the beach and pool all was just a dream!!! Would definitely go back!
Stayed 6 nights in Aug 2024

10/10 Excellent

Van

Traveled with family
Liked: Property conditions & facilities

Mitsis was Magnificent

Amazing experience. Beautiful property, excellent beach and furniture. Clean ocean—waves fun for kids. Great food—all inclusive. Staff friendly and fun
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanja, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing staff and beautiful sea. Love it.
Stayed 7 nights in Jul 2024