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Gouves Bay by Omilos Hotels

4.0 star property

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Photo gallery for Gouves Bay by Omilos Hotels

Room
Room
Exterior detail
Restaurant
Room

Reviews

7.2 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Gym
  • Pool

Explore the area

Map
Agiou Konstantinou, Crete Island, Hersonissos, Heraklion, 70014
  • Marina Beach
    ‪13 min walk‬
  • Cretaquarium
    ‪7 min drive‬
  • Gouves Beach
    ‪8 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, bed sheets

Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, bed sheets

Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Villa

Villa | Living area | 40-inch TV with satellite channels

Villa

  • 2153 sq ft
  • Sea view
  • Sleeps 9
  • 2 Double Beds and 5 Twin Beds

About this property

Gouves Bay by Omilos Hotels

4-star Hersonissos hotel with 2 outdoor pools
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Gouves Bay by Omilos Hotels offers 94 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Gouves Bay by Omilos Hotels is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Gouves Bay by Omilos Hotels features 2 outdoor swimming pools, a sauna, a fitness center, and a children's pool. The hotel offers a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Gouves Bay by Omilos Hotels is a smoke-free property.

Onsite venue - This restaurant specializes in Greek cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 2:00 PM on request
  • Free self parking on site

Food and drink

  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 14 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 35 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Gouves Bay Hotel All Inclusive
Gouves Bay All Inclusive
Gouves Bay Hotel
Gouves Bay Hotel All Inclusive
Gouves Bay by Omilos Hotels Hotel
Gouves Bay by Omilos Hotels Hersonissos
Gouves Bay by Omilos Hotels Hotel Hersonissos

Gouves Bay by Omilos Hotels Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Millie Lady C., APO

Stayed 8 nights in Oct 2024

6/10 Okay

Ed, Birmingham UK.

Liked: Cleanliness, staff & service, room comfort
Well situated for the beach and amenities.
This hotel is as stated above is well situated for the beach (which is very narrow) and all local bars and shops. Gouves is a pleasant resort but spread over a large area comprising of the seafront, two streets with shopping and bars/restaurants, and about a mile of seafront with shops and restaurants, spread thinly along the front. We were the only British people in the hotel, all the other guests were eastern european and Russian. This was in no way a problem to us as they were all well behaved and quiet. The hotel rooms were pleasant and reasonably equipped with a kettle and fridge. The bathroom was clean and recently renovated with an excellent shower. The food was acceptable, but largely catered for the eastern europeans (understandably). All in all the hotel makes a good base for a cheap break in Gouves, we ate out most of the time and used the hotel for drinks and snacks during the day. You get exactly what you pay for, at best I would give somewhere between 2-3 stars, but no complaints!
Stayed 7 nights in Sep 2017

2/10 Terrible

Gregoris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Preis-Leistungsverhältnis!
Saubere kleine familiäre Hotelanlage. Essen und all incl. Angebot war sehr gut, für den Preis. Freundliches Personal. Vor den Hotel kann man nicht direkt ins Meer gehen, da dort Steine sind, man muss ca 200 Meter zum Strand gehen.
Stayed 1 night in Nov 2024

8/10 Good

Andreas, Ulm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, nicht weit vom Sandstrand entfernt. Schöner Park mit viel Grün wo man auch liegen kann. Essenauswahl war sehr gut, Geschmack ebenfalls sehr gut. Nur die Betten waren für uns hart wie Stein, das war nicht so toll.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adeline Laëtitia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super semaine passée dans cette hotel chambre propre , animations tous les soirs au saint de l'hotel buffet variés . Personnel agréable et souriants. Nous sommes à 25 minute d'Heraklion nous avons fait apelle à taxi service crete pour y passer une journée et nous avons apprécié la sympathie du chauffeur . Endroit calme parfait pour ce d'étendre au bord de la plage , restaurants et commerce a 5 minute a pied .
Stayed 6 nights in Aug 2024

6/10 Okay

Ebru

Traveled with partner
Disliked: Amenities, property conditions & facilities
Das Essen hat uns leider gar nicht geschmeckt, wir haben uns lediglich nur von Pommes ernährt. Sind deshalb eher außerorts essen gegangen, obwohl All-Inklusive gebucht war. Die Cocktails waren auch gar nicht empfehlenswert. Wurden immer mit Wasser oder so gemischt und einfach nicht lecker! Das ganze Bad war nach der Dusche komplett nass, hier wäre eine größere Duschkabine oder Ähnliches sinnvoller. Der „Strandbereich“ vom Hotel ist komplett steinig und nicht empfehlenswert, dann lieber 5 min weiter laufen zum nächsten Sandstrand mit Gebühren. Die 2 jungen Leute von der Animation waren sehr nett und motiviert, hat Spaß gemacht :) Mehr liegen am Pool wären auch nicht schlecht, da die Leute vom Vortrag die meistens besetzt haben und man sehr schlecht eine Liege bekommen hat. Hotel war sauber.
Stayed 5 nights in Aug 2024

8/10 Good

Janne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bar staff were super friendly. Some of foods were often finished. Gym aircondition didnt work.
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Very bad service, the room was not fresh, the cocktails was very bad and the food was very bad. It was so bad that we didn’t stayed at the night.
Stayed 1 night in Jul 2024

8/10 Good

Linnéa

Stayed 1 night in Jul 2024

10/10 Excellent

Michael Peter Helmut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir verbrachten bereits das 6. Mal unseren Urlaub für 1 Woche in Gouves. Das 1. Mal im 4 Sterne Gouves Bay Hotel. Die 4 Sterne sind verdient. Zimmer, Reception, Restaurant 4 volle Sterne!!! Freudliche Begrüssung an der Reception. Saubere Zimmer mit Balkon inkl. Klima-Anlage. Das Highlight: Das Restaurant und sein Personal. Was diese Personen geleistet haben Hut ab! Und immer freundlichst. 5 Sterne verdient!!! Buffet ständig frisch aufgefüllt zusätlich "Heisse Theke" mit nettem Koch als Mittelpunkt!!!
Stayed 8 nights in May 2022

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service
Schöner Urlaub
Insgesamt war es ein schöner Urlaub.Super freundliches Personal und eine schöne Anlage.Nur die Betten müssten mal erneuert werden.Die Matratzen waren alt und sehr sehr hart.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 11 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness
Arrive tard et l’etablissement N’avait pas de resa à notre nom et nous a dit qu’il ne travaillait plus avec expédia... donc on a du payer la nuit directement à l’arrivee Et nous sommes partis ailleurs... on attend tjrs notre remboursement de nos 7 nuits
Stayed 7 nights in Jun 2019

4/10 Poor

Roland

Disliked: Staff & service
3 étoiles maxi
Notre séjour a très mal démarré. Arrivés à 20 h nous avons du attendre 30 mn avant que la chambre ne soit disponible. Pour info nous étions en all inclusive donc censés arriver à partir de 12 h !!!!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Douche was wat minder. Douchekop hing erg hoog en was niet verstelbaar. Geen plankje bij de wastafel om je spullen op te zetten
Stayed 6 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza a due passi dal Mare.
Gradevole Hotel situato a due passi dal Mare. Struttura gradevole con persone Cordiale e Sempre Disponibile. Servizi nella Media. Ristorante con Buon Servizio ma Cibo per me poco Gradevole. Poca Varietà di Cibo di Frutta e di Dolci. Peccato. Bar poco Assortito. Complimenti a Tutto il Personale Veramente Cordiale e Sempre Disponibile. Da Vacanza Relax.
Stayed 12 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nonostante ci eravamo accordati con delle email per il trasporto dall'aereoporto all'albergo prima dell'arrivo, una volta arrivati in aereoporto non ci sono venuti a prendere, e la loro risposta e' stata che non ne sapevano niente. Il personale e' scortese e l'animazione non adatta ad italiani perche' russa.
Stayed 6 nights in Jul 2018

8/10 Good

fam Loo, holland

Liked: Cleanliness, staff & service, room comfort
Nice small hotel nearby beach
Very friendly staff! Good food and nice clean rooms.
Stayed 6 nights in Aug 2017