Along with a snack bar/deli, this smoke-free motel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a garden.
Willows Motel Goulburn offers 20 air-conditioned accommodations with minibars and hair dryers. Beds feature premium bedding. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
The motel offers a snack bar/deli. Wireless Internet access is complimentary. This Goulburn motel also offers barbecue grills, a garden, and laundry facilities. Onsite self parking is complimentary.
Willows Motel Goulburn is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 8 AM.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 8:00 AM for a fee: AUD 7 to 18 per person
Snack bar/deli
Family friendly
Crib (surcharge)
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
More
1 building
1 floor
Smoke-free property
Room amenities
Bedroom
Crib (surcharge)
Premium bedding
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch TV
Food and drink
Cookware, dishware, and utensils
Kitchenette
Microwave
Minibar
Refrigerator
More
Air conditioning
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per stay
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 7 to 18 per person
Crib (infant bed) fee: AUD 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Willows Motel Golden Chain Goulburn
Willows Motel Golden Chain
Willows Golden Chain Goulburn
Willows Golden Chain
Williows Motel Goulburn
Willows Motel Goulburn Motel
Willows Motel Goulburn Goulburn
Willows Motel Goulburn Motel Goulburn
Willows Motel Goulburn Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 380 out of 777 reviews
10 - Excellent
380
Rating 8 - Good. 299 out of 777 reviews
8 - Good
299
Rating 6 - Okay. 65 out of 777 reviews
6 - Okay
65
Rating 4 - Poor. 18 out of 777 reviews
4 - Poor
18
Rating 2 - Terrible. 15 out of 777 reviews
2 - Terrible
15
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Sebastian
Business traveler
Apr 21, 2025
Liked: Cleanliness, amenities
Would highly recommend stayed there for 2 days and was great. Only loud by other guests but can’t do anything about that
Nice motel good location, room spacious and clean. Parking spots outside rooms a bit haphazard, could do with numbering spots so you know which one is alloc aged to your room.recommend.
If I could leave a negative star, I would. Completely disgusting with our room cleanliness. Dog treat beef ear was left under the bed, and there were heaps of dead cockroaches around the room and a moth that was still alive. The floor was not even vacuumed. We first noticed it when we went to charge our mobile phones on the bedside tables.
There was even food on the wall tiles in the bathroom and on the wall near the tv.
At checkout, my husband dealt with reception as I was too angry. My husband asked the reception when was the room last vacuumed. The reception informed him yesterday prior to check-in. Excuse me but how could it have been when it was left filthy. My husband even took up a clear plastic see through container of all the disgusting things that was picked up off of our floor to show the people at the reception. The reception didn't seem to care and said that the manager would need to look into it. Excuse me but what the. My husband asked for a full refund or at least a partial discount on the room, but was denied that.
How does the Willows Motel Goulburn Accommodation Cancellation Policy apply to us when we didn't even cancel our room in the first place.
The motel asked if we had inspected the room 24 hours before making our booking. How can that be when we had made our booking reservation on February 18th for February 21st and we weren't even at Goulburn at the time until the day of the booked night.
When has a motel ever required an inspection of the room 24 ho
The location is great, out off the highway so noise wasn’t a problem. The room was roomy but not in very good condition with stains in the carpet, yellow stains on the hand towels and water in the fridge.