Alpine Heritage Motel

2.5 star property

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Photo gallery for Alpine Heritage Motel

Front of property
Electric kettle, cookware/dishes/utensils
Lobby sitting area
Courtyard
Billiards

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
248 Sloane St, Goulburn, NSW, 2580
  • Belmore Park
    ‪2 min walk‬
  • Goulburn Base Hospital
    ‪2 min drive‬
  • New South Wales Police College
    ‪4 min drive‬

Room options

Budget Family Room

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Heritage Family Room

  • 323 sq ft
  • Sleeps 5
  • 1 Queen Bed OR 2 Twin Beds

Budget Single

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Budget Queen

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Heritage Queen

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Budget Double

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Family Room

  • 323 sq ft
  • Sleeps 5
  • 2 Double Beds and 2 Twin Beds

Budget Twin

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Alpine Heritage Motel

Goulburn motel with free in-room WiFi
This motel features a computer station, free newspapers, and barbecue grills. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area. Housekeeping is available once per stay.
Alpine Heritage Motel offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Alpine Heritage Motel features a terrace, barbecue grills, and complimentary newspapers in the lobby. A computer station is located on site and wired and wireless Internet access is complimentary. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Alpine Heritage Motel has designated areas for smoking.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Things to do

  • Piano
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1872
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
For arrivals outside the check-in hours, please contact the property in advance to arrange late check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Alpine Heritage Goulburn
Alpine Heritage Motel
Alpine Heritage Motel Goulburn
Alpine Heritage Motel Motel
Alpine Heritage Motel Goulburn
Alpine Heritage Motel Motel Goulburn

Alpine Heritage Motel Reviews

Reviews

6.2
Rating 10 - Excellent. 125 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 279 out of 1000 reviews
Rating 4 - Poor. 182 out of 1000 reviews
Rating 2 - Terrible. 134 out of 1000 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Liked: Cleanliness
Location is good. Obviously still a work in progress. There was no spoon or teaspoon. No teatowel. Window couldn't be opened. No chair, just a very small stool. Bed comfy. Towel and linen clean. I can see the potential,
Stayed 1 night in Apr 2025

4/10 Poor

Ben

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water in our room, dishes were not cleaned properly when we arrived, and no-one at reception to speak to about our concerns when checking out. Keys to a lot of rooms all just scattered on the front desk when we left so I gather there wasn't anyone on duty all morning.
Stayed 2 nights in Apr 2025

2/10 Terrible

Aaron

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at check-in and there was nobody in reception, except an irate guest who had been kept waiting. When staff finally arrived after multiple 'translated' phone calls they did not speak english, at which point the other guest became very aggressive. The staff retreated into a locked office, saving themselves and leaving me in the lobby to fend off the violent guest until police arrived and restrained him. Absolutely appauling service and complete disregard for my safety leaving me alone in this dangerous situation! And after all that that my key did not work! All up, after making police statements, and more calls to obtain a working key, it took me 2hrs to check into my room. No compensation was given and no-one answered the phone to discuss it. I want a refund!
Stayed 1 night in Apr 2025

4/10 Poor

Gloria

Disliked: Cleanliness, amenities, property conditions & facilities
So much potential with the main building but rooms feel like cheap flats. Overpriced for what you get. Dirty stairwell nd junky feel everywhere
Stayed 1 night in Apr 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to say
Stayed 1 night in Apr 2025

6/10 Okay

Darlene

Need hot water to be available
Stayed 1 night in Apr 2025

4/10 Poor

Justine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet had been left soiled and open drinks in fridge room unclean
Stayed 1 night in Mar 2025

10/10 Excellent

Ioannis

Stayed 1 night in Mar 2025

4/10 Poor

Lionel

Disliked: Property conditions & facilities
Good thing was. Walking distance to clubs n restaurants. Bad thing is. There was no mention about renovations n with people that were leaving noisily, having no respect for anyone else trying to sleep. Every hour. They took money out on the day before I got there? I didn’t think they could do that. No way this room was worth $118. Verrrry basic. Not again.
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything. Place was immaculate
Stayed 1 night in Mar 2025

4/10 Poor

Kylie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ria

Disliked: Amenities
Feel spooky but ovel all ok for sleep
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Disliked: Cleanliness, property conditions & facilities, room comfort

Very underwhelming and very basic accomodation.

Quiet area and that is the best aspect. Toilet seat broken and it was obvious that this had been broken for a long time. Toilet had not been cleaned. Soap dish in shower had not been cleaned for some time. Lights in bedroom did not work. Not able too read in bed.
Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Travelling through the night from Queensland to Melbourne we were in desperate need of sleep as it was 11.00pm and we had been driving all day and were extremely tired. Unfortunately, I hadn’t read the reviews before booking but tried to stay optimistic before arrival. When we got there there was a weird smell and I jokingly said to my 14 year old daughter, while pulling the bedspread back, see no bedbugs. As I said this a cockroach ran out from inside the bedsheets to greet me - possibly trying to keep the bed warm for us. All jokes aside - I told my daughter and husband not to get under the covers as there might be something else in there and we put towels over the pillow cases 😩. There was another cockroach running around the bench, also some on the floor. Although I do like watching Oggy and the Cockroaches - I didn’t particularly enjoy their antics of (a) Oggy keeping the bed warm for us and (b) his many mischievous friends running around the floor and walls. At approximately 2.45am in the morning there were people outside our unit saying “Should we just knock on the door”, I then heard knocking and luckily it wasn’t our unit 😮. My husband woke up at about 3.30am in the morning to go to the toilet which then woke my 14 year old daughter. When she woke she said mum can we go as this place is gross. I said we have to wait a bit longer to which my husband said, “I want to go too as this place is creeping me out”. We hastily sped off at 4.00am in the morning 😷
Stayed 1 night in Mar 2025

4/10 Poor

SUSAN

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very poky not planning to stsy again and made a big mistake when booking in for a second time. Name is misleadingly pleasant.
Stayed 1 night in Feb 2025

6/10 Okay

Annette

Disliked: Property conditions & facilities
I was very late getting to the motel and the hotel Manager was very friendly but really didn’t show me where to go tell me to go round the back room was a little bit untidy. I’m very noisy from upstairs rooms
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Traveled with family
Disliked: Amenities, property conditions & facilities
Whilst sheets were clean, bathroom was a bit dirty but shower good. Parking was good although very messy and old lounge in carpark. Reception was crowded with boxes but for the price was OK.
Stayed 1 night in Jan 2025

4/10 Poor

Kierrtana

Disliked: Cleanliness, amenities, property conditions & facilities
Renovations happening, pictures doesn’t give the real image, cutlery not clean
Stayed 2 nights in Jan 2025

6/10 Okay

Bronwen

Traveled with family
Disliked: Cleanliness
Nice little hotel for a stopover. The beds were comfy and warm. However the bathroom and cutlery had not been cleaned. Thin walls and a noisy refrigerator was in the room. Staff were friendly. Conveniently located close to shops, cafe and restaurants.
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
I liked that it had a kettle, a microwave and a fridge and tv and that it was clean except for the cobwebbed windows. The bed was clean and comfortable and the place was inexpensive. We didn’t expect more than we got.
Stayed 1 night in Jan 2025

6/10 Okay

Pele

Compact but come with most essential facilities at a competitive price. However, ensure your lock your window of your room for security issue.
Stayed 1 night in Dec 2024

6/10 Okay

Phillip

Liked: Staff & service
Disliked: Property conditions & facilities
Ok if you’re on a tight budget.
Stayed 1 night in Dec 2024

6/10 Okay

Greg

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty, bathroom, left used syringes in bathroom cabinet. Toilet not cleaned. Dust and dirt on walls and bench tops. The fridge was filthy. Never going there again.
Stayed 1 night in Dec 2024

4/10 Poor

Emma

Disliked: Cleanliness
Lights weren’t working
Stayed 1 night in Dec 2024