Serendip Hotel Goto

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serendip Hotel Goto

Triple Room, 2 Bedrooms, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Living area
Property entrance
Japanese Style Room, Non Smoking  | Desk, iron/ironing board, free WiFi, bed sheets
Japanese Style Room, Non Smoking  | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
BUKEYASIKI 1-7-12, Goto, Nagasaki, 853-0017
  • Higashi Park
    9 min walk
  • Goto Kanko History Museum
    9 min walk
  • Onidake Shrine
    7 min drive
  • Fukue (FUJ-Goto - Fukue)
    8 min drive

Room options

Business Double Room Single Use, Non Smoking

  • Sleeps 1
  • 1 Double Bed

Japanese Style Room, Non Smoking

  • Sleeps 4
  • 4 Twin Futons

Triple Room, 2 Bedrooms, Non Smoking

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds, 1 Large Twin Sofa Bed and 2 Twin Futons

Standard Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Serendip Hotel Goto

Goto hotel with coffee shop/cafe
This hotel features 2 restaurants, a coffee shop/cafe, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff. Housekeeping is available on request.
Serendip Hotel Goto offers 28 air-conditioned accommodations with complimentary bottled water and slippers. This Goto hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered on request and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, laundry facilities, and shopping on site. Complimentary self parking is available on site.

Serendip Hotel Goto has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 8:30 AM.
Serendip Hotel Goto has 2 restaurants on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,000 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Playground
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1000 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SERENDIP HOTEL
SERENDIP GOTO
SERENDIP
SERENDIP HOTEL GOTO Goto
SERENDIP HOTEL GOTO Hotel
SERENDIP HOTEL GOTO Hotel Goto

Serendip Hotel Goto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 102 out of 179 reviews" "
Rating 8 - Good. 59 out of 179 reviews" "
Rating 6 - Okay. 12 out of 179 reviews" "
Rating 4 - Poor. 3 out of 179 reviews" "
Rating 2 - Terrible. 3 out of 179 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kazu, Dartford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really pleasant stay at Serendip Hotel. The staff was extremely kind and helpful, and the breakfast was tasty.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well set out, and great facilities. Just a couple of mosquitos inside.
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my gosh, I will definitely return to the Goto Islands, and will absolutely stay in the small, comfortable Serendip hotel Goto again. Where do I begin. For one thing, there isn't many hotel or other lodging options in the Goto Islands, since they are quite remote and sparsely populated. That being said, I was happy to settle into the Serendip. It is comfortable, relaxed and small hotel in this remote area of Japan. But still, the Serendip was a wonderful hotel, complete with super happy and friendly staff (not English speaking), great location in the small town of Goto, small efficient rooms, and a great breakfast meal. The hotel staff offered me assistance with bike rentals, car rental, and advice for where to eat and what to do in the islands. I appreciated their advice so much! They are "local" and live nearby. The hotel has new washer/dryers for clean clothes, and a small bar restaurant. But really, it was the "relaxed" feeling that I got from staying here that I loved the most. "Small town" atmosphere. Like being a LONG way away from Tokyo! I would highly recommend Serendip for cleanliness, staff, location, and "vibe". I will be back to the Goto Islands for sure!
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

KOTONO

Liked: Cleanliness, amenities, property conditions & facilities
テレビの後ろと冷蔵庫付近にしかコンセントが見当たらず、延長コードがあるとより便利だなと思いました。 綺麗でアクセスも良くベットもふかふかでゆっくり休めました! 一階のカフェも素敵でまた五島に来た際は利用したいです。
Stayed 1 night in Aug 2024

8/10 Good

TOSHIYUKI

Liked: Cleanliness, property conditions & facilities, room comfort
予約なしでレンタサイクルも借りられ便利でした。
Stayed 2 nights in Aug 2024

10/10 Excellent

Haruka

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせました
フロントデスクスタッフの対応が丁寧。
Stayed 1 night in Jul 2024

8/10 Good

リョウジ

Liked: Staff & service
泊まるだけなら充分満足です。
Stayed 1 night in Jul 2024

8/10 Good

HIDEAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

コウジ

Liked: Cleanliness, staff & service, property conditions & facilities
とても落ち着けて良かった。 ルームウェアの着心地が良かった。
Stayed 1 night in Jul 2024

8/10 Good

Hirofumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一階ロビーがワーケーションを出来るような使用になっており、長期滞在にも良さそうでした。
Stayed 2 nights in Jul 2024

8/10 Good

Yosuke

Liked: Cleanliness, staff & service
リノベーションを行い、1Fのカフェスペースをはじめ、内装はお洒落な感じになっています。 朝食も健康的・豪勢・美味ですので、是非とも朝食付きプランにすることをお勧めします。気持ちよく1日をスタートすることができます。 総じて満足度の高い宿です。 重箱の隅をつつく感じではありますが、敢えて残念だった点を挙げるとすると、客室の洗面(ユニットバス)の見栄えを良くするため、木材の天板を載せていますが、水栓・ボウルとの距離が近く、手を洗うと跳ね上げた水で天板がビショビショになります。(水栓自体も実用品のプラスチッキーな2ハンドル…)
Stayed 1 night in Jul 2024

8/10 Good

Ken

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食付きでしたが今とてもヘルシーで美味しかったです。機会があればぜひまた利用したいところです。
Stayed 2 nights in Jul 2024

10/10 Excellent

takahiro

Stayed 3 nights in Jul 2024

8/10 Good

Fukuda

いつも利用しています。毎回ゆっくり過ごせます
Stayed 1 night in Jun 2024

8/10 Good

みか

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

ようこ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフさんの説明や対応か良かったです。 サービス終了間近にドリンクをお願いしましたが、心地よく対応してくださいました。 お陰で、久しぶりに会う家族とゆっくり話すことが出来ました。 ダブルベットサイズに1人だったのでとてもゆったり過ごせました。 バスタオル・洗面用のフェイスタオル・もう一枚フェイスタオルがあり、枕に敷けて良かったです!
Stayed 1 night in Jun 2024