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Jacy'z Hotel & Resort

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jacy'z Hotel & Resort

2 indoor pools, seasonal outdoor pool, sun loungers
Exterior
4 bars/lounges
Large at Jacyz (Including Pool Club & Spa) | Premium bedding, minibar, in-room safe, blackout drapes
Fitness facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Spa
  • Breakfast included
  • Parking available
  • Gym

Explore the area

Map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50
  • Nya Ullevi Stadium
    ‪6 min walk‬
  • Swedish Exhibition and Congress Centre
    ‪11 min walk‬
  • Gamla Ullevi Stadium
    ‪11 min walk‬
  • Gothenburg (GOT-Landvetter)
    ‪18 min drive‬

Room options

View all photos for Large at Jacyz (Including Pool Club & Spa)

Premium bedding, minibar, in-room safe, blackout drapes

Large at Jacyz (Including Pool Club & Spa)

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows - (Including Pool Club & Spa)

Dark at JQ No windows - (Including Pool Club & Spa) | Premium bedding, minibar, in-room safe, blackout drapes

Dark at JQ No windows - (Including Pool Club & Spa)

  • 138 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz (Including Pool Club & Spa)

Premium bedding, minibar, in-room safe, blackout drapes

Small at Jacyz (Including Pool Club & Spa)

  • 156 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz (Including Pool Club & Spa)

Premium bedding, minibar, in-room safe, blackout drapes

Medium at Jacyz (Including Pool Club & Spa)

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at JQ (Including Pool Club & Spa)

Premium bedding, minibar, in-room safe, blackout drapes

Medium at JQ (Including Pool Club & Spa)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ (Including Pool Club & Spa)

Premium bedding, minibar, in-room safe, blackout drapes

Large at JQ (Including Pool Club & Spa)

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Small at JQ (Including Pool Club & Spa)

Premium bedding, minibar, in-room safe, blackout drapes

Small at JQ (Including Pool Club & Spa)

  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Dark at Jacyz No windows - (Including Pool Club & Spa)

Dark at Jacyz No windows - (Including Pool Club & Spa) | Premium bedding, minibar, in-room safe, blackout drapes

Dark at Jacyz No windows - (Including Pool Club & Spa)

  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Gothia Towers & Upper House

Breakfast included
Spa
Free WiFi
Restaurant
4.4 out of 5, Excellent, (5173)
The price is $144
per night
$161 total
includes taxes & fees
Jan 25 - Jan 26
Gothia Towers & Upper House

About this property

Jacy'z Hotel & Resort

5-star hotel in Centrum
3 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 4 bars/lounges, a 24-hour health club, and a 24-hour business center.
Jacy'z Hotel & Resort offers 233 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pachanga Pool Club & Spa. Services include facials and body treatments. The spa is open daily.
Jacy'z Hotel & Resort features a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a 24-hour business center, 18 meeting rooms, and coworking spaces. Event facilities measuring 1658 square feet (154 square meters) include a conference center. This luxury hotel also offers spa services, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Jacy'z Hotel & Resort is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Archie's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
GOGOGAGA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Gaby's - This restaurant specializes in Scandinavian cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SEK 349 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Conference center (1,658 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 300 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: SEK 349 per day
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from July 02 to August 05
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1171 out of 1566 reviews" "
Rating 8 - Good. 256 out of 1566 reviews" "
Rating 6 - Okay. 69 out of 1566 reviews" "
Rating 4 - Poor. 30 out of 1566 reviews" "
Rating 2 - Terrible. 40 out of 1566 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tarshish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff are lovely ! Will definitely return
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Savanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, staff and facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay. Customer service was exceptional. Can’t wait to go back.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great view from our room. Breakfast / Great choice of delicious food. Archie’s food in the evening was very good but I think the hotel could have a Special each night to add variety to a limited menu . On the negative side there was no safe in the room, the wall was paper thin and rattled every time the neighbours closed their door and there was minimal space to put your cases away . Overall these negatives were minimal compared to the positives. The stay was overall very enjoyable.
Stayed 14 nights in Aug 2024

10/10 Excellent

Camelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and amenities. Already planning my next stay here! Staff were extremely attentive and helpful and the pool club was amazing. Definitely recommend
Stayed 1 night in Aug 2024

6/10 Okay

Anders

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with partner
Beautifully put together hotel, immaculate decor and attention to detail. Rooms were really lovely and comfortable. Staff were lovely. Pam’s Pool Deck is also a lovely touch! Would recommend to anyone and will be visiting again.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are superb, its literally a resort within the hotel. The price is a bit expensive however for a weekend trip its amazing woukd highly recommend. Make sure to get a room with the pool club included!
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

William Felix

Stayed 2 nights in Aug 2024

10/10 Excellent

tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing stay! Front desk staff were very helpful when we messed up the parking!!
Stayed 2 nights in Aug 2024

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation, a lot of focus and effort on amenities / other features of the hotel, maybe missed some basics (room provisions are quite limited…no tea/coffee or hairdryer etc.
Stayed 2 nights in Aug 2024

2/10 Terrible

AMANPREET

Business traveler
Disliked: Staff & service
Awful customer service - AVOID!
This hotel and the customer service is awful, i got a parking ticket as they di not advise me on the parking requirements at the hotel despite me asking 3 times. Once i got the fine they were no help in trying to get it overturned. Awful experience, first time in 10 years of business i have had such a bad experience!
Stayed 1 night in Jul 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms, comfortable, modern, clean
Modern, clean, comfortable. Breakfast options are very good, but no lattes, you have to PAY for a latte. Rooms are very tiny with no desk or chair for computer. No hot water kettle in room. Many social areas inside the building. Very good gym. Location is okay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fancy and clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Wonderful hotel. Great breakfast and facilities (best hotel gym I've seen possibly ever). The decor is Great Gatsbyesque not to everyone's liking but all in all a great stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Efthymia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Josefin L

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip place to stay
This place is hip and has such a great vibe! The only negative is that you must take an uber or taxi to get to the city center (about a 10-minute ride). The first thing that hits you is its decor and then the music. Our room was awesome, and our bathroom's view was very unique. The breakfast was very good....
Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024