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Jacy'z Hotel & Resort

5.0 star property

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Photo gallery for Jacy'z Hotel & Resort

2 indoor pools, seasonal outdoor pool, sun loungers
2 indoor pools, seasonal outdoor pool, sun loungers
Large at Jacyz | Premium bedding, minibar, in-room safe, blackout drapes
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Spa
  • Parking available
  • Gym

Explore the area

Map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50
  • Nya Ullevi Stadium
    ‪6 min walk‬
  • Scandinavium
    ‪12 min walk‬
  • Liseberg Amusement Park
    ‪14 min walk‬
  • Gothenburg (GOT-Landvetter)
    ‪18 min drive‬

Room options

View all photos for Large at Jacyz

Large at Jacyz | Premium bedding, minibar, in-room safe, blackout drapes

Large at Jacyz

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows

Dark at JQ No windows | Premium bedding, minibar, in-room safe, blackout drapes

Dark at JQ No windows

  • 138 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz

Small at Jacyz | Premium bedding, minibar, in-room safe, blackout drapes

Small at Jacyz

  • City view
  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz

Medium at Jacyz | Premium bedding, minibar, in-room safe, blackout drapes

Medium at Jacyz

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at JQ

Medium at JQ | Premium bedding, minibar, in-room safe, blackout drapes

Medium at JQ

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ

Premium bedding, minibar, in-room safe, blackout drapes

Large at JQ

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Small at JQ

Small at JQ | Premium bedding, minibar, in-room safe, blackout drapes

Small at JQ

  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Dark at Jacyz No windows

Dark at Jacyz No windows | Premium bedding, minibar, in-room safe, blackout drapes

Dark at Jacyz No windows

  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Jacy'z Hotel & Resort

5-star hotel in Centrum
3 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 4 bars/lounges, a 24-hour health club, and a 24-hour business center.
Jacy'z Hotel & Resort offers 233 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pachanga Pool Club & Spa. Services include facials and body treatments. The spa is open daily.
Jacy'z Hotel & Resort features a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a 24-hour business center, 18 meeting rooms, and coworking spaces. Event facilities measuring 1658 square feet (154 square meters) include a conference center. This luxury hotel also offers spa services, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Jacy'z Hotel & Resort is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Archie's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
GOGOGAGA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Gaby's - This restaurant specializes in Scandinavian cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SEK 349 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Conference center (1,658 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 300 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: SEK 349 per day
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from July 02 to August 05
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1267 out of 1716 reviews
Rating 8 - Good. 290 out of 1716 reviews
Rating 6 - Okay. 82 out of 1716 reviews
Rating 4 - Poor. 34 out of 1716 reviews
Rating 2 - Terrible. 43 out of 1716 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene-Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Breanna

Stayed 1 night in Jan 2025

10/10 Excellent

Hajaratu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was welcomed by Stella and she was absolutely amazing! A true asset to your business. Jacy’z was such a lovely experience I cannot wait to come again. I will be making a detailed TikTok and how exceptional it was!!
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Dec 2024

10/10 Excellent

Frankie

Stayed 2 nights in Jan 2025

6/10 Okay

shantae

Disliked: Staff & service

birthday

lack of communication & took ages for my room to be sorted , wasn't informed that i would need to pay extra for the spa . service at gogo restaurant was amazing from my server & receptionist at front desk who booked me in last minute
Stayed 1 night in Dec 2024

10/10 Excellent

Anesu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay, everything was great. The staff were so incredibly helpful. They compensated us very handsomely after the fire. The views in every part of the hotel were immaculate. Only tip I would give for improvement is perhaps a dresser in the room and a kettle for tea as there was only coffee options.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Shomoy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Expected pool club to have a party vibe at night but was quite quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Theresa

Stayed 3 nights in Oct 2024

8/10 Good

Rochelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience however the room was very cold!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to stay again real lovely

Absolutely fabulous! The hotel smelt gorgeous . The lobby was luxury with a real fire pit . Staff were EXCELLENT friendly and helpful . The rooms were clean and comfortable! Food was great , drinks weee great ! . There was soo much to do . The spa was stunning , they had golf, pool table and several restaurants on site . The hotel is local to town. You can take the tram which is so quick .
Stayed 2 nights in Nov 2024

10/10 Excellent

Hilde

Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 so modern and loads to do the spa was the best Iv ever seen
Stayed 2 nights in Nov 2024

8/10 Good

Montarna

Stayed 3 nights in Oct 2024

10/10 Excellent

brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and spa – I had the most relaxing experience of my life and will definitely be returning! ❤️
Stayed 1 night in Nov 2024

8/10 Good

Jeaulina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Cecilie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 8 nights in Oct 2024

10/10 Excellent

Wiktoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Göteborgs vardagsrum

Mycket lyxigt hotell, vi hade ett litet rum men lyxkänsla ändå. Vi tog en drink i baren på kvällen och ville inte gå och lägga oss ville bara hänga kvar och njuta. Trevliga bartenders, folk spelade pingis , shuffelboard och biljard eller bara hängde i soffgrupperna. Göteborgs vardagsrum helt klart. Mycket nöjda.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay, excellent hotel in all departments
Stayed 3 nights in Oct 2024

10/10 Excellent

Sophia

Stayed 2 nights in Sep 2024