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Mars Garden Wood Gotemba

4.5 star property

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Photo gallery for Mars Garden Wood Gotemba

Exterior
Hot springs
2 Queen Beds Fuji View With Private Hot Spring | Premium bedding, down comforters, memory foam beds, in-room safe
Garden
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1089 Higashitanaka, Gotemba, Shizuoka-ken, 412-0026
  • Chichibunomiya Memorial Park
    ‪13 min walk‬
  • Lake Higashiyama
    ‪19 min walk‬
  • Gotemba Premium Outlets
    ‪3 min drive‬

Room options

View all photos for Two Queen Bed Fuji View middle floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Fuji View middle floor, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One floor reserved(6 next rooms), Non Smoking

One floor reserved(6 next rooms), Non Smoking | Premium bedding, down comforters, memory foam beds, in-room safe

One floor reserved(6 next rooms), Non Smoking

  • Sleeps 12
  • 12 Queen Beds

View all photos for Two Queen Bed Susono View middle floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Susono View middle floor, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Fuji View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 2 Queen Beds, Fuji View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Susono View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 2 Queen Beds, Susono View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fuji Susono View Single Person Queen bed

Premium bedding, down comforters, memory foam beds, in-room safe

Fuji Susono View Single Person Queen bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Bed Fuji View lower floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Fuji View lower floor, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds Fuji View With Private Hot Spring

2 Queen Beds Fuji View With Private Hot Spring | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

2 Queen Beds Fuji View With Private Hot Spring

  • 624 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View lower floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Susono View lower floor, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Fuji View higher floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Fuji View higher floor, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Hakone View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 2 Queen Beds, Hakone View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds Fuji View With Private Outdoor Hot Spring

2 Queen Beds Fuji View With Private Outdoor Hot Spring | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

2 Queen Beds Fuji View With Private Outdoor Hot Spring

  • 624 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View higher floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Hakone View higher floor, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View higher floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Susono View higher floor, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View lower floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Hakone View lower floor, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View middle floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Hakone View middle floor, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View Middle Floor

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Hakone View Middle Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View Middle Floor

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Susono View Middle Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View Higher Floor

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Susono View Higher Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Annex Twin Room With Open-Air Bath And Mountain View

Premium bedding, down comforters, memory foam beds, in-room safe

Annex Twin Room With Open-Air Bath And Mountain View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Mount Fuji Foot Side Non-smoking Main Building Single

Premium bedding, down comforters, memory foam beds, in-room safe

Mount Fuji Foot Side Non-smoking Main Building Single

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mount Fuji side Main building special room triple Non-smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Mount Fuji side Main building special room triple Non-smoking

  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

View all photos for Two Queen Bed Fuji View Higher Floor

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Fuji View Higher Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View Lower Floor

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Susono View Lower Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Fuji View Middle Floor

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Fuji View Middle Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View Lower Floor

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Hakone View Lower Floor

  • Sleeps 2
  • 2 Queen Beds

Triple Room With Mt Fuji Susono-View

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Hakone side Main building special room triple Non-smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Hakone side Main building special room triple Non-smoking

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Two Queen Bed Fuji View Lower Floor

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Fuji View Lower Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View Higher Floor

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Hakone View Higher Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Annex Twin Room With Private Hot Spring Bath And Mountain View

Premium bedding, down comforters, memory foam beds, in-room safe

Annex Twin Room With Private Hot Spring Bath And Mountain View

  • Sleeps 2
  • 2 Queen Beds

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Front of property

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About this property

Mars Garden Wood Gotemba

4.5-star Gotemba resort close to Gotemba Premium Outlets
3 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
Mars Garden Wood Gotemba offers 48 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa La Foret de Beaute has 4 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

In addition to a full-service spa, Mars Garden Wood Gotemba features hot springs and a sauna. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This luxury resort also offers spa services, a library, and a vending machine. Complimentary self parking is available on site.

Mars Garden Wood Gotemba is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
イタリアン　フェニーチェ - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
カフェ　ヴェール・フイユ - This coffee shop serves light fare only. Reservations are required. Open daily.
銀明翠　鉄板焼 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
銀明翠　京会席 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 for adults and JPY 3,630 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • イタリアン　フェニーチェ
  • カフェ　ヴェール・フイユ
  • 銀明翠　京会席
  • 銀明翠　鉄板焼

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Sauna

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath

Accessibility

  • Elevator (31 inch wide door)

More

  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Check-out time is 11 AM for breakfast included bookings.
Breakfast is not included in the breakfast rates for children age 5 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4840 for adults and JPY 3630 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Mars Garden
Mars Garden Wood
Mars Garden Wood Gotemba
Mars Garden Wood Hotel
Mars Garden Wood Hotel Gotemba
Mars Wood
Mars Garden Wood Gotemba Resort
Mars Garden Wood Resort
Mars Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort
Mars Garden Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort Gotemba

Mars Garden Wood Gotemba Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 461 out of 625 reviews
Rating 8 - Good. 137 out of 625 reviews
Rating 6 - Okay. 14 out of 625 reviews
Rating 4 - Poor. 6 out of 625 reviews
Rating 2 - Terrible. 7 out of 625 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

HILA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

NISSIM Yehuda

Stayed 2 nights in Jan 2025

10/10 Excellent

akiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and professional. Facilities are clean and new. Breakfast is delicious. Outdoor garden is gearticuleerd. Highly recommend to everyone.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay

Room is clean and big. It has 2 queen bed and is quite comfortable . There is a carpark so is fine if you want rent a car. Staff at front desk quite inflexible. We stayed there 2 nights and enjoyed the onsen very much
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near outlet shopping !

Modern hotel, great views of Mt Fuji and minutes away from Gotemba Premium Outlets. Spacious room and bathroom
View from our room!
Hotel grounds!
Stayed 1 night in Nov 2024

10/10 Excellent

yifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there were amazing. The room is newly renovated and super cleaned. I will recommend this hotel to everyone
Stayed 1 night in Nov 2024

10/10 Excellent

Wai Yee Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great teppanyaki at 鉄板焼 - 銀明翠. Breakfast is awesome. Room is clean and big. Comprehensive amenities. Will stay again if I am at gotemba. Very near to outlet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wing Kam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viann

Clean, tidy and Good service. I am highly recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!! 2 adults and 2 kids. Rooms were very spacious and premium. We were able to see my Fiji from hotel and was in a great location for exploring Mt Fuji and Gotemba outlets.
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was beautiful--pristine and well maintained. Spacious, comfortable rooms. Gotemba was a bit difficult to get around in--sometimes of the day there were no taxis available. Make sure to consider this when coming here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Super hotel with views of Mount Fuji. Nice restaurants on site. A beautiful garden with fountains and light show. A bit of a walk from the station and the main town, but everything you need is on site.
Stayed 1 night in Oct 2024

8/10 Good

Christy, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very lovely.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, but everything was closed

Beautifully appointed place, with large and very clean rooms, great views of Mt Fuji, and beautiful grounds. It was a bit pricey, but we were celebrating a birthday. What was a bit surprising was that all the restaurants but one were closed when we were there. Not even the cafe was open, despite the fact that it looked like they were suppose to be. A bit disappointing as this is not what we were expecting and weren’t told when checking in either. Furthermore, there are no benches to sit on and take in the beautiful grounds. Relatively, these are small issues - the service was great and the hotel itself very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, the breakfast was fantastic, and everything was just perfect. I would come back again, with my parents next time
Stayed 2 nights in Aug 2024

10/10 Excellent

Sven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family loved the activities at the hotel. So we're always looking forward to coming home in the evening after exploring Fuji Hakone area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alba

Stayed 2 nights in Jul 2024

8/10 Good

Bowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and room amenities are quite good, with a router in the room to ensure a stable internet connection. The service is as courteous as always. The restaurant in the hotel is priced at 10,000 yen. Unfortunately, there isn't a bar where you can have a drink. If you want to enjoy some drinks and yakitori, you need to walk about ten minutes to Gotemba Station, or you can ask the hotel front desk to call a taxi for you. There is a bus stop just five minutes away downstairs, where you can catch a long-distance bus to Tokyo, a free bus to Onsen, and various city buses. The Imperial Palace Park and the temple are not far from here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mitsuko

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

WING SHUET SUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with not many guests so we enjoyed the public hotspring like it was private most of the time. We missed the light fountain as it was raining heavily. Would recommend this to anyone planning to stay in Gotemba.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, unbelievable food. 5 stars all around
Stayed 1 night in Jun 2024

10/10 Excellent

Takahiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing garden and views of Mt Fuji
Stayed 1 night in May 2024

10/10 Excellent

FENGYI

Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Dated hotel in a quiet town near Mt Fuji

Spacious room because its a real dated hotel. Check in in the evening and the staff on shift were wonderful and friendly. But checking out in the morning 2 nights later, oh the staff were not friendly at all.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Angela

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Gotemba

Terrible service from breakfast service staff with little to no English. Only one night stay, amazing room with private hot bath, but the service from staff spoiled the experience.
Stayed 1 night in Apr 2024