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Helios Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Helios Spa

Front of property - evening/night
Property amenity
Interior
Interior
Indoor pool, 2 outdoor pools

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • All inclusive
  • Bar
  • Hot Tub
  • Room service
  • Breakfast available

Explore the area

Map
Golden Sands, Golden Sands, 9007
  • Aquapolis
    4 min walk
  • Dionysus Restaurant
    2 min walk
  • Varna Station
    31 min drive
  • Varna (VAR-Varna Intl.)
    38 min drive

Room options

View all photos for Standard Double Room, Balcony, Sea View

Hypo-allergenic bedding, free minibar items, desk

Standard Double Room, Balcony, Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Balcony, Park View

Standard Double Room, Balcony, Park View | Hypo-allergenic bedding, free minibar items, desk

Standard Double Room, Balcony, Park View

  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 1 Bedroom, Balcony, Park View

Family Room, 1 Bedroom, Balcony, Park View | Hypo-allergenic bedding, free minibar items, desk

Family Room, 1 Bedroom, Balcony, Park View

  • 463 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, free minibar items, desk

Suite, 1 Bedroom, Balcony

  • 624 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this property

Helios Spa

4-star Varna resort with 2 restaurants
Spend the day playing on Helios Spa's private beach then return to dine at one of the resort's 2 restaurants.
Helios Spa offers 204 accommodations with minibars (stocked with some free items) and complimentary bottled water. Rooms open to furnished balconies. Cable television is provided.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and an indoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 35 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Some rates at Helios Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the resort's private beach. For a convenient ride to the sand and surf, hop on the resort's beach shuttle (surcharge). Bring your whole family to Helios Spa for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a seasonal outdoor pool.

Dining is available at one of the resort's 2 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Helios Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Helios Spa has 2 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Helios Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

Bulgarian, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Uncovered self parking on site (BGN 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BGN 20 for adults and BGN 20 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Indoor pool
  • Indoor tennis court
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 35 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during October, November, December, January, February, and March.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of BGN 98 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BGN 20 for adults and BGN 20 for children
  • Airport shuttle fee: BGN 45 per vehicle (roundtrip)
  • Uncovered self parking fee: BGN 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Helios Spa All Inclusive Hotel Golden Sands
Helios Spa Golden Sands
Helios Spa Hotel
Helios Spa Hotel Golden Sands
Helios Hotel Golden Sands
Helios Resort Golden Sands
Helios Spa Golden Sands, Bulgaria - Varna Province
Helios Spa All Inclusive Hotel
Helios Spa All Inclusive
Helios Spa All Inclusive Golden Sands
Helios Spa All Inclusive
All-inclusive property Helios Spa - All Inclusive
Helios Spa - All Inclusive Golden Sands
Helios Spa All Inclusive All-inclusive property Golden Sands
Helios Spa All Inclusive All-inclusive property
All-inclusive property Helios Spa - All Inclusive Golden Sands
Golden Sands Helios Spa - All Inclusive All-inclusive property
Helios Spa
Helios Inclusive Golden Sands
Helios Spa Resort
Helios Spa Golden Sands
Helios Spa All Inclusive
Helios Spa Resort Golden Sands

Helios Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 4 out of 17 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

PieseAuto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Helios
Mancare groaznica la Helios. Curatenie groaznica la restaurant unde se servea masa. Personal groaznic. In rest ok.
Stayed 2 nights in Jul 2019

6/10 Okay

Sasha, Tel Aviv

Liked: Cleanliness, room comfort
Breakfast terrible . sauna breaks down. There are several pools one of them closed. Around the pools is very slippery.
Stayed 7 nights in Jul 2017

6/10 Okay

Mihaela , România

Liked: Staff & service
Disliked: Cleanliness
Not bad, but this is not a 4 star hotel. Maybe 2.
We had clean sheets, but that's pretty much all. The room was OK, but definitely not the room of a 4 star hotel. The shower hadn't been cleaned, there was hair left from the previous tourists and it stayed there for all the time we were there. The housekeeper only emptied the trash and brought toilet paper, but no fresh towels or toiletries. The pool and amenities were ok, only slippery outside the pool. The food....not bad, just pretty much the same every day. Overall not bad, but definitely not a 4 star hotel.
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice cheap hotel
Very (!) poor breakfast!!! The room was nice, the area is beautiful. Overall i recommend but dont book with breakfast

2/10 Terrible

Shahar, Bulgaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad! dont go!
the room is very dirty, there are stains on the carpet, receptionist treated us like we are trash. there is no reception in the hotel, everything is done in the near hotel (doubletree Hilton). not recommended at all. very disappointing.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Alandee, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this Hotel several times. Its a 4 star hotel with 5 star staff nowadays. The complimentary breakfast is served next door in the 5 star Hilton Hotel, the breakfast offers a choice from a cooked selection and a buffet. The Staff were very good. The Hotel has an indoor mineral pool which is always warm to swim in, it also has a spa center, fitness suite and a sauna. GREAT value for money. There is a shuttle train to take you to the beach (its only around ten minutes if you walk).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Daniel, Bacau, Romania

Disliked: Cleanliness
Cheap......
The breakfast was very poor, very croudy. I felt like I was having breakfast in a school canteen! the staff was very rude, barely spoke any foreign language.

8/10 Good

Martine Mjøen

Stayed 1 night in Jun 2022

2/10 Terrible

Vassili

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נוח ונקי
סך הכל השירות היה מצטיין. מלון נקי ומסודר. נח מאד.

4/10 Poor

firooz, sweden

Disliked: Room comfort
Ut sidan var bra
jag skev jag skall rökare rum men fick icke rökare. Toilet spolningen funkade inte bra jag har sagt många gånger de sa ok men gjorde inget tills sista dagen . Hotellet ligger på en udda palats man måste få en bra info om allt man fick inget jag har gott vilse jag hade inte haft hotel adrss korten sedan jag fick kortet

8/10 Good

Ole Tom, Gjerdrum, Norge

Liked: Staff & service, property conditions & facilities, room comfort
Helt greit familiehotell.
Helt ok hotell, med to bassengområder og solsenger. Stille og rolige omgivelser , men samtidig ikke så langt til barer, diskoteker og restauranter. Maten var gjennomsnittlig bra, servicen godkjent. Mange aktiviteter for store og små.

8/10 Good

DIMITRIOS, THESSALONIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΞΕΝΟΔΟΧΕΙΟ ΓΙΑ ΟΙΚΟΓΕΝΕΙΑ
ΠΟΛΥ ΚΑΛΟ ΞΕΝΟΔΟΧΕΙΟ ΦΙΛΙΚΟ ΠΕΡΙΒΑΛΛΟΝ ΠΟΛΥ ΚΑΛΟ ΠΡΩΙΝΟ ΚΑΙ ΓΕΝΙΚΟΤΕΡΑ ΟΛΟΚΛΗΡΗ Η ΔΙΑΤΡΟΦΗ ΙΔΑΝΙΚΟ ΓΙΑ ΗΡΕΜΕΣ ΟΙΚΟΓΕΝΕΙΑΚΕΣ ΔΙΑΚΟΠΕΣ ΚΟΝΤΑ ΣΤΗΝ ΠΑΡΑΛΙΑ

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valse vriendelijkheid
Op het eerste gezicht lijkt Helios een mooi hotel echter de service is op z'n zachts gezegd niet goed. Valse vriendelijkheid, obers kijken met jalourse blikken naar de West-Europese touristen. Vreemde sfeer in de lobby. Wanneer je benenden naar de receptie loopt staan er 5 mensen je aan te staren, erg irritant. Een medewerker zat mij rond lachtend in de maling te nemen na een vraag van mij. Begreep heel goed wat ik bedoelde maar gaf geen antwoord. Het personeel lacht en zingt aan de zwembad bar en als jij wat wil bestellen dan kijken ze naar je zo van dat ze dat maar lastig vinden. Het meisje bij de receptie zei tegen mij dat het een 5 sterren hotel is. Op de website staat dat dit een 4 sterrenhotel is. In Nederland heeft z'n hotel hooguit 1 ster of geen ster. Bij het uitschecken werd niet eens gedag of bedankt gezegd. Voor heel veel euro's per nacht ga ik nooit meer naar dit hotel. Het gaat duidelijk alleen om geld in Helios en Golden Sands.