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Sheraton Grand Mirage Resort, Gold Coast

5.0 star property

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Photo gallery for Sheraton Grand Mirage Resort, Gold Coast

2 outdoor pools
118-cm LCD TV with satellite channels, TV, iPod dock
Private beach nearby, beach towels
View from property
Private beach nearby, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
71 Sea World Drive, Main Beach, QLD, 4217
  • Marina Mirage Shopping Centre
    ‪3 min walk‬
  • Sea World
    ‪12 min walk‬
  • Broadwater Parklands
    ‪3 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Garden View, Ground Floor

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Partial Ocean View

  • 463 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View, Ground Floor

Room, 2 Queen Beds, Garden View, Ground Floor | Minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Garden View, Ground Floor

  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

View from room

Room, 1 King Bed, Non Smoking, Resort View

  • 463 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View

Room, 2 Queen Beds, Non Smoking, Resort View | Minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Resort View

  • 463 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lagoon View, Ground Floor

Room, 2 Queen Beds, Lagoon View, Ground Floor | Minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Lagoon View, Ground Floor

  • 527 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lagoon View, Ground Floor

Room, 1 King Bed, Lagoon View, Ground Floor | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Lagoon View, Ground Floor

  • 527 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Villa, 2 Bedrooms

  • 1636 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Resort View

Suite, 1 Bedroom, Resort View | Living area | 118-cm LCD TV with satellite channels, TV, iPod dock

Suite, 1 Bedroom, Resort View

  • 1001 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Ocean View

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Resort View, Corner

Minibar, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Resort View, Corner

  • 517 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Partial Ocean View

  • 463 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Partial Ocean View

  • 1001 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View, Ground Floor

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Garden View, Ground Floor

  • 1238 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Mirage Resort, Gold Coast

Gold Coast hotel connected to a shopping center in Main Beach
At Sheraton Grand Mirage Resort, Gold Coast, hit the private sand beach, dine onsite at Terraces Restaurant, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
Sheraton Grand Mirage Resort, Gold Coast offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. 118-cm LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Gold Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unwind on the private sand beach, located just 10 meters away. Cool off in one of the 2 outdoor swimming pools at Sheraton Grand Mirage Resort, Gold Coast, and enjoy amenities like a children's pool and a fitness center.

Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a garden and a terrace. Onsite parking is available (surcharge).

Sheraton Grand Mirage Resort, Gold Coast is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Terraces Restaurant - Overlooking the pool, this restaurant specializes in seafood and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Oyster Bar and Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open select days.
Pearls Bar - Overlooking the ocean, this lobby lounge serves lunch and light fare. Guests can enjoy drinks at the bar. Open select days.
Oasis Pool Bar - This poolside bar serves lunch and light fare. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limo/town car service
  • Self parking on site (AUD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: AUD 25 to 50 for adults and AUD 20 to 50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Oasis Pool Bar
  • Oyster Bar and Grill
  • Pearls Bar
  • Terraces Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 118-cm LCD TV with satellite channels
  • iPod dock
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately AUD 25.00 to 50.00 for adults, and AUD 20.00 to 50.00 for children
  • Self parking fee: AUD 20.00 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Sheraton Mirage Gold Coast Main Beach
Sheraton Mirage Resort Gold Coast Main Beach
Main Beach Sheraton
Sheraton Main Beach
Sheraton Mirage Hotel Main Beach
Sheraton Mirage Resort & Spa Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort Gold Coast Main Beach
Sheraton Grand Mirage Gold Coast Main Beach
Sheraton Grand Mirage Resort Gold Coast
Sheraton Grand Mirage Gold Coast
Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
Sheraton Grand Mirage Resort, Gold Coast Hotel
Sheraton Grand Mirage Resort, Gold Coast Main Beach
Sheraton Grand Mirage Resort, Gold Coast Hotel Main Beach

Sheraton Grand Mirage Resort, Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Very disappointing
The worst stay I have ever had at a Marriott or Sheraton property. Not what I expected as I have always had a wonderful experience with these brands. Issue after issue getting our room serviced properly. Resort overcrowded and service was terrible.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Dec 2024

6/10 Okay

Bronte

Traveled with partner
Liked: Staff & service
My partner and I stayed here over the new years period. The resort is beautiful and the staff are friendly and lovely. The pool is great along with the pool bar. In saying that, I’d still rate it average for a resort as there were limited restaurants available within the resort and outside that fits those with special dietary requirements. Other things that made me score this as average was the room had lots of ants and our room was only serviced once the entire stay despite putting down the card to have our room cleaned. We were also charged for something from the minibar we did not take, however this was addressed by one of the friendly receptionists! I feel like there could be so much potential eg. An onsite gym, other dining options, perhaps a convenient store etc especially considering the location is abit out of the way from the main part of the GC. Overall, had a great still though!
Stayed 4 nights in Dec 2024

8/10 Good

Rowayne

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Great hotel and location. Direct access to beach and pool facilities in hotel, service is great from front desk, dining, pool. Would recommend.
Stayed 7 nights in Dec 2024

6/10 Okay

Scott David

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

darryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy with a touch of sadness
Its was fabulous! It was sad that pool staff show poor human nature ( two guys). It was reported and it was note by management, however, damage was done from experience - sad! I would return as I had booked 3 room for family and friends
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Suzi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Outdated, no daily house keeping services provided despite being advertised. Very limited tv channels. Pool hospitality services very poor, waited 2 hours pool side for fish and chips and then another 40 mins post complaint. Upon checkout, invoiced twice on a number of items. Spent 30 mins personally reconciling the final account on check out. Very disappointed overall.
Stayed 2 nights in Dec 2024

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting
Stayed 1 night in Dec 2024

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 3 nights in Dec 2024

10/10 Excellent

Umer

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Needs a makeover
Stayed 8 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Megan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Motohisa

Stayed 2 nights in Sep 2024

10/10 Excellent

DANIEL

Liked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Debjani

Stayed 1 night in Nov 2024

6/10 Okay

Karena

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There was mould in the bathroom and alot of dust in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Qian

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It’s a great place if you are going for a tropical vibe. At times, you cannot tell that this is Gold Coast. Feels like a warm Indonesian Resort. Staff were great, greeting us every time we passed by. A few bits on the lobby roof were peeling, and some very minor scratches on the woodwork but otherwise wonderful. Bargain.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness
Excellent location, beautiful place room service great amazing looking pool
Stayed 5 nights in Nov 2024

10/10 Excellent

Geraldine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for the beach
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Sharyn

Traveled with family and small children
Liked: Cleanliness
It was to busy and nothing for the kids to do other than swim
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where friendly and extremely helpful, very clean and beautiful breakfast buffet
Stayed 1 night in Nov 2024