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RACV Royal Pines Resort Gold Coast

5.0 star property

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Photo gallery for RACV Royal Pines Resort Gold Coast

Outdoor pool, pool umbrellas, sun loungers
Exterior
1 bedroom, pillowtop beds, minibar, in-room safe
1 bedroom, pillowtop beds, minibar, in-room safe
1 bedroom, pillowtop beds, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
Ross Street, Benowa, QLD, 4217
  • Royal Pines Resort Golf Course
    ‪7 min walk‬
  • Cavill Avenue
    ‪7 min drive‬
  • Surfers Paradise Beach
    ‪7 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Executive Spa Suite

Flat-screen TV, pay movies

Executive Spa Suite

  • Golf view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Room

1 bedroom, pillowtop beds, minibar, in-room safe

Mountain View Room

  • Mountain view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

1 bedroom, pillowtop beds, minibar, in-room safe

Executive King Room

  • Golf view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite | 1 bedroom, pillowtop beds, minibar, in-room safe

Superior Spa Suite

  • Golf view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Mountain View Room

1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Mountain View Room

  • Mountain view
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, pillowtop beds, minibar, in-room safe

Superior Twin Room

  • Golf view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

1 bedroom, pillowtop beds, minibar, in-room safe

Superior King Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

1 bedroom, pillowtop beds, minibar, in-room safe

Executive Twin Room

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Two Double Room

1 bedroom, pillowtop beds, minibar, in-room safe

Executive Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Room With Mountain View

1 bedroom, pillowtop beds, minibar, in-room safe

Room With Mountain View

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Spa Suite

Living area | Flat-screen TV, pay movies

Superior Spa Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive SPA Suite

1 bedroom, pillowtop beds, minibar, in-room safe

Executive SPA Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, pillowtop beds, minibar, in-room safe

Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

1 bedroom, pillowtop beds, minibar, in-room safe

Executive King Room

  • Sleeps 3
  • 1 King Bed

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About this property

RACV Royal Pines Resort Gold Coast

5-star hotel in Benowa
4 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, an outdoor pool, and 2 bars/lounges are onsite.
RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
In addition to a full-service spa, RACV Royal Pines Resort Gold Coast features a golf course and a complimentary water park. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Complimentary self parking is available on site, along with a car charging station.

RACV Royal Pines Resort Gold Coast is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Kalinda Restaurant - This restaurant serves breakfast only.
Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Arakawa Japanese - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Panorama - Onsite café. Open daily.
Tees Clubhouse - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 44 to 44 for adults and AUD 19 to 19 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arakawa Japanese
  • Kalinda Restaurant
  • Panorama
  • Tees Clubhouse
  • Trattoria Amici

Things to do

  • 27-hole golf course
  • 5 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Steam room

Accessibility

  • Elevator (36 inch wide door)

More

  • 22 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 44 to 44 for adults, and AUD 19 to 19 for children
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

RACV Royal Pines Resort Gold Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 827 out of 1087 reviews
Rating 8 - Good. 204 out of 1087 reviews
Rating 6 - Okay. 33 out of 1087 reviews
Rating 4 - Poor. 12 out of 1087 reviews
Rating 2 - Terrible. 11 out of 1087 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Beryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We always enjoy our stays at the RACV Resort but must admit that the resort needs an upgrade of rooms and facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Ansune

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Joel

Stayed 1 night in Feb 2025

10/10 Excellent

Ali Basil

Stayed 4 nights in Feb 2025

10/10 Excellent

Azfar

Liked: Staff & service
Great place to stay
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed that fact of the property was clean and tidy. Staff were fantastic in accommodation our infant child.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tiana

Liked: Staff & service, amenities, property conditions & facilities
Nice relaxing stay
Stayed 1 night in Feb 2025

10/10 Excellent

Yasmien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and lovely
Stayed 2 nights in Feb 2025

6/10 Okay

Christina

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Everything was ok front end staff really friendly and nice, but the next morning after arriving back from breakfast a cleaner entered our room without even knocking and we still had an hour before we even had to checkout, i was really amazed that this happened and when telling the front desk when we did have to check out morning staff apoligised, but didnt even give an explanation nor a complimentry night, we paid top dollar for our romantic escape and this sort of behaviour shouldnt happen. I feel i was treated with total disrespect from the cleaner and morning front desk staff, and after such a warm friendly welcome from night staff when we checked in, it really has left a bad taste in my mouth.
Stayed 1 night in Feb 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Anneliese

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jules

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly resort staff, Excellent food all-round and service at Kalinda's restaurant. Amazing gym facilities and both swimming holes are a good size. Impressed with the kids pool facilities, playground and free arcade zone. Our kids had an absolute blast! Minor quips; Hydrate bar is a bit too basic. Could do with a pool table (as shown on the website) and something to lift the overall atmosphere of the room which felt sparse. Some weeding around the stairs leading to the pool and dedicated parking for hotel guests. Sharing with visitors not ideal and difficult to find a park during evening hours. I don't say this often but there's a good chance we'll be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Gayle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very clean and relaxing stay! Will be making this a yearly ritual with my husband and soon to be baby :)
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Looks tired on the outside but the rooms are spacious, clean and comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Phillip

Oo
Stayed 1 night in Feb 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only minor fault was not being made aware that we could not control air con from our room and that it had to go via reception . Otherwise, fantastic.
Stayed 2 nights in Feb 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had an excellent overnight stay thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Vasile

Traveled with family
Very nice and beautiful place. Nice view from the room. The staff was very nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Siamak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The pools were perfect—clean, well-maintained, and great for kids and families. The atmosphere was relaxing, and the staff was friendly. Would definitely come back!
Stayed 5 nights in Feb 2025

10/10 Excellent

Shania

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay, will definitely be back!
Stayed 5 nights in Feb 2025

10/10 Excellent

Duy

Stayed 3 nights in Jan 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great property facilities and the hydrate bar has some fantastic cocktails for a very fair price
Stayed 7 nights in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids
Stayed 1 night in Feb 2025