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Mermaid Waters Hotel by Nightcap Plus

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, sun loungers
Bar (on property)
Interior entrance
Property entrance
Studio Family | Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Pacific Fair Shopping Centre
    18 min walk
  • Sogno Italiano
    2 min walk
  • Broadbeach South Light Rail Station
    2 min drive
  • Surfers Paradise, QLD (SFP)
    7 min drive

Room options

View all photos for Accessible Studio King

Accessible Studio King | In-room safe, desk, soundproofing, iron/ironing board

Accessible Studio King

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, desk, soundproofing, iron/ironing board

Executive Studio Suite

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Family Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family | In-room safe, desk, soundproofing, iron/ironing board

Studio Family

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio King

Studio King | In-room safe, desk, soundproofing, iron/ironing board

Studio King

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Family Spa

Studio Family Spa | In-room safe, desk, soundproofing, iron/ironing board

Studio Family Spa

  • 495 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot Tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is $244
per night
$269 total
includes taxes & fees
Jan 8 - Jan 9
Crowne Plaza Surfers Paradise, an IHG Hotel

About this property

Mermaid Waters Hotel by Nightcap Plus

3.5-star hotel in Mermaid Waters
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and an arcade/game room are onsite.
Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include desks. 50-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Onsite self parking is complimentary.

Mermaid Waters Hotel by Nightcap Plus has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 12 2024 to December 6 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Lobby
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1001 reviews" "
Rating 8 - Good. 372 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Comfortable beds, very clean.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Nice place
Our stay was fantastic, the location was great, and the food was delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean, good breakfast and free beer when we arrived after a long journey, highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was spacious,
Stayed 2 nights in Sep 2024

10/10 Excellent

Manik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property not too far from the beach! Breakky was really good too!
Stayed 4 nights in Apr 2024

10/10 Excellent

LYN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location, good parking, great room and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 4 nights in Aug 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being able to park and not have to go anywhere
Stayed 2 nights in Aug 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, neat and tidy Although service in the steakhouse was poor for lunch
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Check in was effortless. Offered a free drink voucher for the bar plus free buffet breakfast. The breakfast was OK but it was free. Room was nicely appointed and clean. Overall a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfortable, facilities great, location was perfect and the breakfast was fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

Gwenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was on site or close.
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel complex is easy to find, close to amenities and the coastal holiday experience. Is family convenient with good restaurant facilities. Is economical and excellent value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Kylista S

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with partner
One bedroom apartment was great,liked the cleanliness. Outstanding breakfast
Stayed 1 night in Aug 2024

8/10 Good

Janice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and parking
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.. The room was clean and tidy.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything all in one!
Amazing hotel. Thomas at reception was very helpful. Room was spacious, quiet, clean and well appointed. Lovely pool area and the buffet breakfast was outstanding. Enjoyed an evening meal and drinks in the restaurant. A great hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenna, Casino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was really good. The beds were super soft which I loved. Pacific Fair was close. Secure parking for no charge. Friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024