Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board
1 bedroom, desk, blackout drapes, iron/ironing board
Marina Harbour View 2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free WiFi
  • Laundry

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    ‪4 min drive‬
  • Warner Bros. Movie World
    ‪10 min drive‬
  • Dreamworld
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪44 min drive‬

Room options

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Standard Room 2 Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hope Harbour Hotel

3-star hotel in Hope Island
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel features 2 outdoor swimming pools, a golf course, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite covered self parking is complimentary.

Hope Harbour Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 291 out of 986 reviews
Rating 8 - Good. 218 out of 986 reviews
Rating 6 - Okay. 169 out of 986 reviews
Rating 4 - Poor. 127 out of 986 reviews
Rating 2 - Terrible. 181 out of 986 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again, they had a few hicups with internet and water as they had just had a tropical low come through but staff were very friendly and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Gilly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick one night stopover but the room was lovely overlooking the marina … very quiet and peaceful … clean and well furnished… having read some bad reviews I was a bit dubious but we had a great stay … ate a casual dinner out in the terrace and breakfast there the next morning…. Staff were all pleasant and helpful… an absolute bargain for what we paid.. would definitely stay again x
Stayed 1 night in Mar 2025

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Cleanliness
Placed in a room that needed renovating . Shower was mouldy. No tea towels, no wine glasses, no jiffy cloth. The bed was clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Stayed 5 nights in Mar 2025

6/10 Okay

kim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2025

6/10 Okay

Albin

Liked: Staff & service
Good location.You get what you pay for
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Affordable Comfort

We had beautiful Harbour Views. Which was amazing for the price we paid. 2 x queen beds. There were a few maintenance issues. But we were not bothered by that, due to the fair pricing
Stayed 1 night in Mar 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, property conditions & facilities
I feel I should be fully refunded for my stay there it was absolutely disgusting if I could give it a score on the minus I would
Stayed 4 nights in Mar 2025

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stunk of dirty sweat and cigarette despite a sign stating $1800 fine for smoking, sheets didn't look like they were clean, rubbish bin in cupboard hadn't been emptied, toilet seat was up when I arrived, Curtains were grey full of dirt not white.
Stayed 1 night in Mar 2025

10/10 Excellent

Mick

Stayed 1 night in Mar 2025

2/10 Terrible

Adam

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Tie-Ara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

zamia

Stayed 1 night in Mar 2025

10/10 Excellent

Renee

Stayed 2 nights in Mar 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here on a regular basis and yes it's a bit run down and needs some maintenance work but overall the staff are lovely and the beds are comfortable. Will continue staying here.
Stayed 5 nights in Mar 2025

8/10 Good

Alyssia

Stayed 1 night in Mar 2025

8/10 Good

Indi

Stayed 2 nights in Mar 2025

4/10 Poor

John

Business traveler
Disliked: Amenities, property conditions & facilities
Staff not helpful rooms below standard I know there has been heavy rain but when you get out of lift on second floor the smell of damp is shocking. But the restaurant staff is excellent
Stayed 1 night in Mar 2025

2/10 Terrible

Oceane

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shocking place to stay if you're on the disability spectrum. Management will ask you to check out because they 'don't want your type here'. Very hard to enjoy a stay being treated like reprobate when in fact you have a terminal impairment.
Stayed 1 night in Mar 2025

8/10 Good

Christine

Rooms were nice
Stayed 6 nights in Mar 2025

4/10 Poor

Shantelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in to stay at the property. My flight was delayed getting into the GC and I tried to ring the property to inform. There is no way to contact them. When I arrived, I was informed that check in was between 2-8pm and I had missed my window to check in. Being in the hospitality industry the hotel would need to be flexible. Staying at other accommodation booked through Wotif I would get access via a key box and this would be communicated to me. Fortunately, the owner did allow be to check in...as a single woman (late at night) on her own it is not really nice to know you are not fully covered, even though the room was paid for.
Stayed 2 nights in Mar 2025

2/10 Terrible

Alison

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no one at the reception until right at 2pm. The Lady that was working was super lovely and helpful but totally overworked. She had to keep going to help in the kitchen. The rooms were so far from the lifts and reception and the verandahs were filthy. The room was clean but aged. The parking lot was filthy. The receptionist did let us view the rooms to see if we liked it. Very strange set up....I guess some of the rooms are privately owned so the ones in the hotel were on the out regions of the hotel and you had to go up and down stairs and they opened onto an outdoor corridor that was filthy. I would not stay there again. It was quite an eerie feeling going to a room that was so far from other people. I did not feel safe but the receptionist did find me a room that was near the lift but I had to wait until 5pm for it to be cleaned as there was only one cleaner in the whole place. The staff worked hard but there is obviously a management issue as they were run ragged.
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to where we needed to go. It was a little dated, but the rooms were clean and comfortable. The view and walks around the marina were great. Overall a good place for a quick stopover
Stayed 1 night in Mar 2025

10/10 Excellent

Mick

Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, lovely place
Stayed 3 nights in Mar 2025