Hope Harbour Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hope Harbour Hotel

Exterior
BBQ/picnic area
Exterior
Desk, blackout drapes, iron/ironing board, bed sheets
2 Beds with Balcony | Desk, blackout drapes, iron/ironing board, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Golf and Country Club
    ‪8 min drive‬
  • Warner Bros. Movie World
    ‪11 min drive‬
  • Sanctuary Cove Marina
    ‪12 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪53 min drive‬

Room options

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

Standard Room 2 Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hope Harbour Hotel

3-star hotel in Hope Island
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel features 2 outdoor swimming pools, a golf course, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite covered self parking is complimentary.

Hope Harbour Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 205 out of 722 reviews" "
Rating 8 - Good. 167 out of 722 reviews" "
Rating 6 - Okay. 118 out of 722 reviews" "
Rating 4 - Poor. 95 out of 722 reviews" "
Rating 2 - Terrible. 137 out of 722 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Oct 2024

6/10 Okay

izac

Disliked: Cleanliness, property conditions & facilities
The receptionist did her best to accommodate me, with swapping rooms to please me but the time it took was a joke. Because ac didnt work in forst room , & theady wasnt at reception when needfed to be & no phone numver to call. Need a door bell ringer Other then that nice quite spot but the place could be looked after a little better
Stayed 1 night in Oct 2024

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities
Well below what we expected. Dripping toilet. Shower door wouldn't close. Smell in room.
Stayed 9 nights in Oct 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No staff to check in, property is in poor condition.
Stayed 2 nights in Oct 2024

8/10 Good

STEVEN

Stayed 3 nights in Sep 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Thanks for the stay
Stayed 1 night in Oct 2024

4/10 Poor

Matt

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff non engaging and found prioritising text ppl over checking me in , another staff member reminded him I was there too check in Room had a dirty toilet , bunch of black hairs in the vanity, mould on the tiles in the shower and the ac did not work
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, easy book and check in, nice views, would recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Stayed 1 night in Oct 2024

6/10 Okay

Sapphire

Stayed 2 nights in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Albert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Place is ran down, needs a lot of maintenance, lack of staff, not walking distance to anything so have to eat at their restaurant which the food was shocking also. Our rooms carpet was all stained and gross. Don’t recommend. Won’t be back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Beccy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kirsty

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t rate this place at all. Went to check in and to only be told they were refunding me as there was an issue and when doing so the lady behind the counter thought it was funny and started laughing.
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Xxf
Stayed 1 night in Oct 2024

8/10 Good

dale

Disliked: Cleanliness, property conditions & facilities, room comfort
needs work
room needs a lot of tlc
Stayed 5 nights in Oct 2024

2/10 Terrible

Kirpal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel should remove from expedia The cancelled my booking without any notice they left me and my kids on street
Stayed 4 nights in Sep 2024

2/10 Terrible

Jaider

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very different from what is shown in the pictures. I understand that you can’t always fully trust photos, but what I saw didn’t match the advertisement at all. Maybe the photos were taken when the hotel was at its best, but they should update them to reflect its current state. Although the staff was very friendly, I felt lost upon arrival. I didn’t receive enough information, and they didn’t even ask for an ID or to fill out any forms, which I found odd. I’m used to other hotels requesting more information at check-in for security reasons. During my stay, they didn’t clean the room for two days. When I asked about it, they gave me a sheet I had never seen before explaining that you had to pay an extra $30 for cleaning service and notify them every time you left. This procedure was not explained to me beforehand. The beds were a bit hard, but acceptable for a night’s sleep. However, the food was disappointing. On a scale of 1 to 10, I would give it a 4. The coffee in the morning tasted strongly of burnt milk. The hotel is far from the city, which makes access difficult without a vehicle. The one good thing is that it’s close to Wet'n'Wild park and Warner Bros. Movie World.
Stayed 4 nights in Oct 2024

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality room. 2 comfy queen sized beds great powerful shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, amenities
Great staff and facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, staff & service
Limited cooking and eating utensils in rooms No toaster, plates or eating utensils.so had breakfast at the hotels facilityies which was a pretty average meal for the price . Other wise was a good nights stay
Stayed 1 night in Oct 2024

4/10 Poor

Shuvo

Disliked: Staff & service, property conditions & facilities
Firstly, there was no one to pick up our call for late checkin. It was had to find our room. If you press 2 on the lift it takes you to level 1. The TV was not working. There is no telephone in the room to contact the reception. The wifi was ok but slow. The air conditioner remote was not working properly. And many more smaller issues.
Stayed 4 nights in Oct 2024