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Hilton Surfers Paradise Hotel & Residences

5.0 star property

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Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
King Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
2 Bedroom 2 Bathroom Sky High Residence | Private kitchen | Espresso maker, coffee/tea maker, electric kettle
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
4 Bedroom Penthouse | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪1 min walk‬
  • Centro Surfers Paradise
    ‪2 min walk‬
  • Ripley's Believe It or Not
    ‪2 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪1 min walk‬

Room options

View all photos for Ocean View Suite with Lounge Access

Ocean View Suite with Lounge Access | View from room

Ocean View Suite with Lounge Access

7.0 out of 10
Good
(7 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Penthouse

4 Bedroom Penthouse | View from room

4 Bedroom Penthouse

  • 1346 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

View all photos for 2 Bedrooms Residence Ocean View

2 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence Ocean View

9.0 out of 10
Wonderful
(41 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Residence

2 Bedrooms Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence

8.4 out of 10
Very good
(15 reviews)
  • 915 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 4 Bedrooms Residence Ocean View

4 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

4 Bedrooms Residence Ocean View

  • 1238 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 3 Bedrooms, 2 Bathrooms Residence Ocean View

3 Bedrooms, 2 Bathrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

3 Bedrooms, 2 Bathrooms Residence Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Bedroom 2 Bathroom Sky High Residence

2 Bedroom 2 Bathroom Sky High Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedroom 2 Bathroom Sky High Residence

8.6 out of 10
Excellent
(10 reviews)
  • 1076 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Deluxe Room

8.2 out of 10
Very good
(33 reviews)
  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

King Guest Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

King Guest Room

9.2 out of 10
Wonderful
(43 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean Panorama Room with Lounge Access

8.4 out of 10
Very good
(25 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence

1 Bedroom Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

1 Bedroom Residence

9.2 out of 10
Wonderful
(9 reviews)
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Meriton Suites Surfers Paradise

  • Pool
  • Hot Tub
  • Washer
  • Dryer
4.4 out of 5, Excellent, (777)
The price is $99
per night
$109 total
includes taxes & fees
Mar 10 - Mar 11
Meriton Suites Surfers Paradise

About this property

Hilton Surfers Paradise Hotel & Residences

5-star Gold Coast hotel, connected to a shopping center in Surfers Paradise
4 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Hilton Surfers Paradise Hotel & Residences features a full-service spa, 4 outdoor swimming pools, a waterslide, and an indoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 5-star property offers access to 4 meeting rooms and limo/town car service. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a children's pool, a hot tub, and a fitness center. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Surfers Paradise Hotel & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 93 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 523 out of 1007 reviews
Rating 8 - Good. 226 out of 1007 reviews
Rating 6 - Okay. 120 out of 1007 reviews
Rating 4 - Poor. 70 out of 1007 reviews
Rating 2 - Terrible. 68 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got offered a quiet room at back side of hotel. Room spacious, clean and comfortable. Staff very friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the Hilton Surfers Paradise was AMAZING… like sleeping on a cloud, great room, friendly staff, we always stay at the Hilton as it makes our holidays next level :)
Stayed 2 nights in Nov 2024

8/10 Good

Adam

Staff manager Mitchell was awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Thanks
Stayed 3 nights in Nov 2024

8/10 Good

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. One of the best beds I’ve ever slept on. Perfect location and close to everything!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the Hilton Surfers Paradise. The best location and the staff are super friendly and helpful. Super comfortable beds and spotlessly clean apartment.
Stayed 1 night in Nov 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Hilton in GC. It’s always our stay of choice when visiting. So close to everything. So cosy. Rooms are always clean. Staff friendly (even when you leave behind your ID and cause issues with check in). Staff were great. Thank you for being accommodating. We really appreciated it after a drive up from Sydney with 2 small kids. Will see you again soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Mae

Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Loved the valet parking option and in-room dining.
Stayed 1 night in Nov 2024

2/10 Terrible

Aras

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 4 days in there and my daughter did not stop vomiting because of the smell of the carpet. On multiple occasions I have complained to front desk and nothing was done. A week later of us leaving the premises, she is still unwell After our stay, I was told we are good to go and the security deposit will be released. Few hours later I received an email demanding I pay $116 for steam cleaning the carpet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Comfy beds, best location, yummy buffet breakfast. Worth every cent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 6 nights in Nov 2024

10/10 Excellent

Jitendra, 13 Airlie Circuit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We had an incredible 4-night stay at the Hilton Surfers Paradise! This stunning hotel exceeded our expectations in every way. Ambiance: Elegant and relaxing atmosphere Safety: Secure parking facilities Location: Conveniently located within walking distance to the beach Breakfast: Delicious and varied options We thoroughly enjoyed our time here and can't recommend it enough! Its your turn hurry up book now and experience it for yourself!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin J

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with the overall experience, probably the one only gripe was the lifts but couldn't help a couple were out of order other than that would stay again for sure.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

8/10 Good

Iqbal

Stayed 2 nights in Oct 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Tomislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mark Gatela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou so much for another great stay. I travel with special needs clients and we are always booked after. They always want to come back. Thankyou to Warren for getting us a great room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Syed

Stayed 5 nights in Sep 2024

10/10 Excellent

Lauren C Mead

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with great service.
Amazing. Service was fantastic. Facilities all clean and well maintained. Kids loved it.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious and 5 star customer service
Incredible stay - thank you Hilton team . From the warm welcome by Asuka at reception to the spacious beautiful clean room I can’t fault the service or the facilities- luxurious . The staff go above and beyond to ensure you have a perfect stay , texting you to ensure everything is as you want - amazing service. The bed is so comfortable I am going to buy one from Hilton at home . I will be back to celebrate my birthday .
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Stayed 1 night in Oct 2024