Hilton Surfers Paradise Hotel & Residences

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
4 Bedroom Penthouse | View from room
King Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
2 Bedroom 2 Bathroom Sky High Residence | Private kitchen | Espresso maker, coffee/tea maker, electric kettle

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Room service

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪1 min walk‬
  • Timezone
    ‪2 min walk‬
  • Chevron Renaissance
    ‪3 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪1 min walk‬

Room options

Ocean View Suite with Lounge Access

  • 603 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

4 Bedroom Penthouse

  • 1346 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

2 Bedrooms Residence Ocean View

  • 1076 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

2 Bedrooms Residence

  • 915 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

4 Bedrooms Residence Ocean View

  • 1238 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

3 Bedrooms, 2 Bathrooms Residence Ocean View

  • 1076 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Bedroom 2 Bathroom Sky High Residence

  • 1076 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Executive Room, 1 King Bed, Business Lounge Access

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

King Deluxe Room

  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

King Guest Room

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Ocean Panorama Room with Lounge Access

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

1 Bedroom Residence

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Surfers Paradise Hotel & Residences

5-star Gold Coast hotel, connected to a shopping center in Surfers Paradise
4 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Hilton Surfers Paradise Hotel & Residences features a full-service spa, 4 outdoor swimming pools, a waterslide, and an indoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 5-star property offers access to 4 meeting rooms and limo/town car service. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a children's pool, a spa tub, and a fitness center. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Surfers Paradise Hotel & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 93 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 513 out of 1004 reviews" "
Rating 8 - Good. 231 out of 1004 reviews" "
Rating 6 - Okay. 116 out of 1004 reviews" "
Rating 4 - Poor. 76 out of 1004 reviews" "
Rating 2 - Terrible. 68 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren C Mead

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with great service.
Amazing. Service was fantastic. Facilities all clean and well maintained. Kids loved it.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious and 5 star customer service
Incredible stay - thank you Hilton team . From the warm welcome by Asuka at reception to the spacious beautiful clean room I can’t fault the service or the facilities- luxurious . The staff go above and beyond to ensure you have a perfect stay , texting you to ensure everything is as you want - amazing service. The bed is so comfortable I am going to buy one from Hilton at home . I will be back to celebrate my birthday .
Stayed 1 night in Oct 2024

10/10 Excellent

Stacey

Stayed 1 night in Oct 2024

10/10 Excellent

Ngoc Hoa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Sep 2024

10/10 Excellent

Jellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the heart of surfers paradise so no need for a car and check in was easy. Beds were very comfortable and the breakfast was delicious
Stayed 1 night in Oct 2024

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, has great amenities, friendling staff and absolutely loved the executive lounge and the staff service there.
Stayed 1 night in Oct 2024

8/10 Good

Delia

Stayed 1 night in Sep 2024

10/10 Excellent

Anil, Castle Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Hilton Gold Coast. The room was spacious, spotless, and very comfortable. The housekeeping team was exceptional, and the breakfast was outstanding. The hotel's location was also perfect, adding to the convenience. Overall, it was a fantastic experience. The only downside to the hotel location is that it can get noisy during weekends.
Stayed 5 nights in Oct 2024

10/10 Excellent

Joe

Stayed 1 night in Sep 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Chanel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We always stay here when in surfers paradise. Great sized room, buffet breakfast is awesome and the location is the best!
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The view comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Ankit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. Located on Cavill Avenue. Surfers paradise beach is 2-3 min walk. Have covered pool as well.
Stayed 2 nights in Oct 2024

4/10 Poor

Ross

Our room was prompted as a ocean view deluxe, but the noise coming from the nightclub precinct below was so loud we couldn’t sleep until after it finished at 3am
Stayed 2 nights in Oct 2024

10/10 Excellent

Priya

Balcony View was the highlight of my stay
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

FRANCINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel experience overall was amazing. Respectful, friendly staff. Good inroom services, delicious meals.
Stayed 2 nights in Oct 2024

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Julisa Yajaira

Liked: Staff & service
The spot close to every thing and lots of dining n shopping options
Stayed 4 nights in Oct 2024

6/10 Okay

Gregory

Liked: Staff & service, amenities
Property is absolutely best possible location for Surface Paradise Rooms was small-but the upkeep was a little lacking - the body wash and conditioner were both empty - and when requested they replaced the body wash - but left the conditioner emty - at the sink there was another bottle of shampoo ! a bottle of body lotion -but no soap or hand wash Parking was adequate- but whilst there was disabled parking spaces - probably not enough - but worse the few available were almost always occupied - most by vehicles not displaying a disability sticker (something easily rectified as "to improperly occupy a disabled parking space without displaying ..." is a federal and state offence with a fine of $800 plus GST = $880 - surely a an appropriate signage and a willingness to enfore the law --> proceede to prosecution would help. During my stay - I was to occupy a disabled parking space just once - the evening of my first (of 6 nights) night
Stayed 6 nights in Oct 2024

6/10 Okay

Khushboo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect , we saw pictures on the website but our room Site was not an ocean view, which was a bit disappointing, Rooms are a bit small for a couple and a child .
Stayed 2 nights in Oct 2024

10/10 Excellent

Efrelyn

Stayed 1 night in Sep 2024

10/10 Excellent

Samantha, Kareela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
We got stuck in the elevators multiple times, staff couldn't have cared less. We also got charged twice for the parking after following the staffs instructions. Parking out front to check in is horrible. Room was okay but on par with other cheaper hotels.
Stayed 1 night in Sep 2024