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Hilton Surfers Paradise Hotel & Residences

5.0 star property

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Photo gallery for Hilton Surfers Paradise Hotel & Residences

Experience the inviting atmosphere of this hotel, featuring a pool area with lounge chairs and beautifully landscaped surroundings.
Enjoy a city view from the large window in this stylish living room with a comfortable sofa and abstract art.
Enjoy a panoramic city view from this kitchen, featuring a large window and modern appliances.
Enjoy expansive city views from this modern living area with a large, open-plan layout and contemporary dining space.
Enjoy a city and ocean view from the balcony, featuring a comfortable bed, seating area, and small table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪2 min walk‬
  • Surfers Paradise Beach
    ‪2 min walk‬
  • SkyPoint Observation Deck
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Ocean View Suite with Lounge Access

Ocean View Suite with Lounge Access | View from room

Ocean View Suite with Lounge Access

7.4 out of 10
Good
(8 reviews)
  • 603 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Penthouse

4 Bedroom Penthouse | View from room

4 Bedroom Penthouse

  • 1346 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

View all photos for 2 Bedrooms Residence Ocean View

2 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence Ocean View

9.2 out of 10
Wonderful
(45 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Residence

2 Bedrooms Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence

8.4 out of 10
Very good
(19 reviews)
  • 915 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 4 Bedrooms Residence Ocean View

4 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

4 Bedrooms Residence Ocean View

  • 1238 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 3 Bedrooms, 2 Bathrooms Residence Ocean View

3 Bedrooms, 2 Bathrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

3 Bedrooms, 2 Bathrooms Residence Ocean View

9.4 out of 10
Exceptional
(15 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Bedroom 2 Bathroom Sky High Residence

2 Bedroom 2 Bathroom Sky High Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedroom 2 Bathroom Sky High Residence

8.8 out of 10
Excellent
(12 reviews)
  • 1076 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club Lounge Access | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

King Deluxe Room

8.4 out of 10
Very good
(38 reviews)
  • 409 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

King Guest Room | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

King Guest Room

9.2 out of 10
Wonderful
(49 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Ocean Panorama Room with Lounge Access

8.4 out of 10
Very good
(27 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence

1 Bedroom Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

1 Bedroom Residence

9.2 out of 10
Wonderful
(10 reviews)
  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Relax in this ocean-view room with a comfortable seating area and ample space for work or unwinding.

QT Gold Coast

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (1012)
$165 nightly
The price was $207
The price is $165 total
includes taxes & fees
QT Gold Coast

About this property

Hilton Surfers Paradise Hotel & Residences

5-star Gold Coast resort, connected to a shopping center in Surfers Paradise
4 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free resort. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Hilton Surfers Paradise Hotel & Residences features a full-service spa, 4 outdoor swimming pools, a waterslide, and an indoor pool. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 5-star property offers access to 4 meeting rooms and limo/town car service. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury resort also offers a children's pool, a hot tub, and a fitness center. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Surfers Paradise Hotel & Residences is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 93 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property hosts Schoolies celebrations from November 22-December 6, 2025. During this time, guests should expect a high level of noise at the property and traffic restrictions in the area surrounding the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 554 out of 1005 reviews
Rating 8 - Good. 215 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Siavash

Liked: Cleanliness, staff & service
The area and staff were great. The room was clean ، the bed was comfortable and the sheet was very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Narges

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best experience in Hotel Hilton. Everything was amazing! Thank you ❤️
Stayed 4 nights in Apr 2025

6/10 Okay

Tun

Traveled with family and small children
went on holiday season period. Location is central and close to the beach, shops and restaurants ..parking is terrible and literally packed with limited space underground. Room is ok but dated and dont expect much of it. Lift also has a long wait time.
Stayed 4 nights in Apr 2025

8/10 Good

Akini, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Rubo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

4/10 Poor

Tahnia

The service was not good. The manager was extremely rude when asked about pool towels and he cut us off many times
Stayed 2 nights in Apr 2025

10/10 Excellent

Jarrad

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy on Saturday night. Staff offered ear plugs and late check out. But the noise from the clubs below was just too much.
Stayed 2 nights in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason for choosing good for property facilities was because we had to organise for our fridge to be fixed.
Stayed 1 night in Apr 2025

10/10 Excellent

donna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing stay we had to book an extra night. The view was awesome
Stayed 1 night in Apr 2025

10/10 Excellent

DENIZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing Dave and Julie were exceptional with professionalism charisma and pure representation of a hotel with a name...amazing service with a smile
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing hotel, we booked another night the same day as we were so impressed with the cleanliness, service, location and room. With fantastic attention to the little details.
Stayed 1 night in Apr 2025

8/10 Good

Yanchun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a great experience. The only problem is the noise. First night we were in a two bedroom apartment and air conditioner was loud. We talked to the staff and Yumi helped us upgrade to a higher category apartment with super ocean view, however, it’s the noise problem again, but it was the terrible howling noise from the neighbours apartment when they had shower with bathroom fan on between 3am and 5am. We were waken up every night which was really annoying. The sound proofing definitely needs more attention. Thanks a lot to Yumi who helped us and you deserve a 5 star.
Stayed 4 nights in Apr 2025

2/10 Terrible

Wes

Traveled with group
Disliked: Amenities, property conditions & facilities
We booked for 2 adults and 2 kids,we were given a double bed for the girls and a king to share for parents,the b2 level smells of faeces,our room stunk of mould the spa was filthy and smelt,the elevators are old and stink,over all it wrecked our holiday and wouldn't stay at Hilton again,rip off
Stayed 2 nights in Apr 2025

10/10 Excellent

Genna, Mascot

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in the heart of Surfers Paradise. Park the car and walk everywhere. We stayed as a family in an apartment, everything we needed. Pool and facilities were good too, pool a tad cold for my liking, but the indoor spa made up for that. Breakfast daily was great, good selection of hot and continental items. The complimentary iced tea station was a nice touch.
Stayed 6 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend the Hilton. Location can’t be beat. When in S
Stayed 3 nights in Mar 2025

10/10 Excellent

Jatinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Close to the beach.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and in walking distance of Cavill Mall which is what we wanted. We could hear some local noise at night because of the area it is in but it didn’t stop us sleeping in our comfy bed. The breakfast was wonderful and the meal at night in Catch restaurant was excellent. Plenty of local ice-creameries , gelato and frozen yoghurt.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shauna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay so much! Our 3 kids say they won’t stay anywhere else on the GC.
Stayed 4 nights in Mar 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary gift.

The room and amenities were perfect. Only thing, we weren’t aware that the nightclub across the road would keep us awake until 2.30am.
Stayed 1 night in Mar 2025

4/10 Poor

Jodie

Disliked: Cleanliness, staff & service, property conditions & facilities
Every day I had to chase the housekeeping department asking when the room would be serviced. When they finaly came to the room it was after 4.00pm. Room wasn't dusted or vacuumed for ten days. Curtians were broken and after numerous times asking the housekeeping department to repair them I had to ask to talk to the manager regarding these issues. They gifted us a $100 dining credit and two bottles of juice but after check out they charged my credit card the $100 dining credit which I'm still waiting to be credited back.
Stayed 10 nights in Mar 2025

10/10 Excellent

Laurence

Stayed 3 nights in Mar 2025

10/10 Excellent

Peichen

Stayed 1 night in Mar 2025