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Crystal Bay on the Broadwater

3.5 star property

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Photo gallery for Crystal Bay on the Broadwater

Balcony
Apartment, 3 Bedrooms | Beach/ocean view
Apartment, 3 Bedrooms | Individually decorated, individually furnished, blackout drapes
Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Dryer
  • Washer
  • Barbecue grill

Explore the area

Map
182 Marine Parade, Labrador, QLD, 4215
  • Sea World
    ‪6 min drive‬
  • Cavill Avenue
    ‪7 min drive‬
  • Surfers Paradise Beach
    ‪8 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪42 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 1 Bedroom

  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms

  • 1184 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Garden View

  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Traditional Apartment, 1 Bedroom

  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms

  • 1184 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area | 32-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Apartment

  • 990 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Economy Apartment, 1 Bedroom

  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 2 Bedrooms

  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms | Living area | 32-inch LCD TV with cable channels, TV

Deluxe Two Bedroom Apartment With Two Bathrooms

  • 1184 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Standard Two Bedroom Apartment

  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living room | 32-inch LCD TV with cable channels, TV

Apartment, 1 Bedroom, Garden View

  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area | 32-inch LCD TV with cable channels, TV

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • 2939 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 3 Bedrooms

  • 1173 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for Deluxe Three Bedroom Apartment

Living area | 32-inch LCD TV with cable channels, TV

Deluxe Three Bedroom Apartment

  • Sleeps 6
  • 3 Queen Beds

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1-bed Room

Living area | 32-inch LCD TV with cable channels, TV

Deluxe 1-bed Room

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Three Bedroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Standard Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1+1 Bedroom Apartment

Living area | 32-inch LCD TV with cable channels, TV

1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Apartment

Living area | 32-inch LCD TV with cable channels, TV

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse

Living area | 32-inch LCD TV with cable channels, TV

Penthouse

  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

Living area | 32-inch LCD TV with cable channels, TV

Deluxe Two Bedroom Apartment

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1+1 Bedroom Apartment

Living area | 32-inch LCD TV with cable channels, TV

Standard 1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Two Bedroom Apartment

Living area | 32-inch LCD TV with cable channels, TV

Executive Two Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Family One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Crystal Bay on the Broadwater

3.5-star aparthotel in Labrador
This smoke-free aparthotel features an outdoor pool, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, laundry facilities, and free newspapers. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

In addition to an outdoor pool, Crystal Bay on the Broadwater provides a hot tub, a sauna, and a fitness center. Public areas are equipped with complimentary wireless Internet access. This Gold Coast aparthotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Onsite secured self parking is complimentary.

Crystal Bay on the Broadwater is a smoke-free property.

Languages

English

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 427 out of 816 reviews
Rating 8 - Good. 304 out of 816 reviews
Rating 6 - Okay. 60 out of 816 reviews
Rating 4 - Poor. 17 out of 816 reviews
Rating 2 - Terrible. 8 out of 816 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Annabel

Liked: Cleanliness, property conditions & facilities
Recently spent 3 night at this property. The rooms were clean and set up well. Stayed in a one bedroom apartment which only had aircon in the lounge room however a pedistal fan was provided in the room. Wasn’t an issue as it was just myself and my partner. Overall great little place which I would book again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 6 nights in Jan 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, room comfort

Family Christmas stay

We really enjoyed our stay - rooms spacious & clean with everything we needed - area close to what we liked & it was quiet
Stayed 3 nights in Dec 2024

10/10 Excellent

Sumit

Liked: Cleanliness, property conditions & facilities
Nice location, clean rooms
Stayed 2 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Enjoy our stay at Crystal. Nice and clean
Stayed 1 night in Jan 2025

8/10 Good

Vance

Liked: Cleanliness, property conditions & facilities
Excellent view
Stayed 2 nights in Dec 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Position was excellent, beautiful outlook, very friendly and helpful staff at reception, would definitely stay here again.
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family

Some good some not so good

Downside- 3 bedrooms and only one had air con, fridge was old and had cracked tray, only cne with small milk, no water or mini bar. No breakfast. bedroom TV's did not work. The upsides. Spa and pool and sauna and steam room were great thou, gym small but was useable upto date gym machines. Bed and pillow were comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of parking for holidayers in safe secure underground parking. Basic amenities but kept very clean and with access to pool, sauna, workout areas was a bonus. Friendly service and easy check in/out process. Would stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

Bianca

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture was tired and dirty looking. Kitchen stove top not cleaned. Found old broccoli in the crisper that was mouldy. Fridge not working when we got there. As soon as I mentioned it they had someone fix it that day. The pool area was nice but had some broken tiles and it looked a bit mouldy around those broken tiles. The accommodation has floor to ceiling windows which made the accommodation extremely hot. We needed the air conditioning on all the time. In the main bedroom there was a musty smell coming from air conditioning which was unpleasant. Would not recommend for the price paid.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was close to where our son lives. We were visiting from NZ
Stayed 3 nights in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 23 nights in Nov 2024

10/10 Excellent

Angelica

Traveled with group
Liked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment with terrific views.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Nice location

Easy to check-in after hours. The apartment we got was on second floor so views from balcony was obstructed by trees. The apartment had all you need, only noticed the sofa had broken legs which was fixed by maintenance. Overall good stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kerri

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was super comfortable, clean and everything was provided and the staff were lovely.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
I stay there on a regular basis and the staff are awesome. The facilities are great and the views are amazing!! It's in a great spot and easy distance to shops etc.
Stayed 3 nights in Oct 2024

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, amenities
Nice and clean. Lovely view 😍
Stayed 5 nights in Oct 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort
Loved our stay. Great location and setup. Was clean and tidy, but carpet is old and stained and mattress in 2nd bedroom needs replacing too.
View from balcony
Main bedroom
Beach in front of apartment building
Stayed 6 nights in Oct 2024

10/10 Excellent

Brooke

Liked: Cleanliness, property conditions & facilities
It was very comfortable and clean, easy walking distance to the Gold Coast Aquatic Centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy, Nanaimo

Traveled with family
Liked: Property conditions & facilities
Wonderful place to stay
Stayed 9 nights in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Great room in a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Isabella

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing. The rooms were a great size.
Stayed 8 nights in Oct 2024