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Blue Heron Motel

3.5 star property

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Photo gallery for Blue Heron Motel

Family Room, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Reception
Family Room, Non Smoking | Water view
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
2323 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • The Star Gold Coast
    ‪3 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪4 min drive‬
  • Cavill Avenue
    ‪7 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪16 min drive‬

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Room, Non Smoking

  • 269 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | View from room

Twin Room, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Double Room, 1 Queen Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Shower, hair dryer, towels

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Shower, hair dryer, towels

Twin Room

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

View all photos for Large Family Room

Shower, hair dryer, towels

Large Family Room

  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Queen Bed and 1 Twin Bed

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About this property

Blue Heron Motel

3.5-star motel in Mermaid Beach
Guests at this beach motel will appreciate convenient onsite amenities such as barbecue grills and a picnic area.
Blue Heron Motel offers 14 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels and Netflix. Additionally, rooms include complimentary newspapers and complimentary bottled water.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blue Heron Motel features an outdoor pool, a terrace, and barbecue grills. Public areas are equipped with complimentary wireless Internet access. This beach motel also offers tour/ticket assistance, a garden, and a picnic area. Onsite uncovered self parking is complimentary.

Blue Heron Motel is a smoke-free property.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness classes
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property’s breakfast service is available only by reservation and must be requested in advance of arrival. Breakfast is served in guestrooms.

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: AUD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Ocean Blue Mermaid Beach
Ocean Blue Motel
Ocean Blue Motel Mermaid Beach
Blue Heron Motel Mermaid Beach
Blue Heron Mermaid Beach
Blue Heron Motel Motel
Blue Heron Motel Mermaid Beach
Blue Heron Motel Motel Mermaid Beach

Blue Heron Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 331 out of 394 reviews
Rating 8 - Good. 50 out of 394 reviews
Rating 6 - Okay. 8 out of 394 reviews
Rating 4 - Poor. 1 out of 394 reviews
Rating 2 - Terrible. 4 out of 394 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

WAI HUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy and comfortable motel with free parking. Staff are very friendly and attentive. Our family enjoy the pool very much. Definitely will return for our next trip to Gold Coast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Noela

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Terena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous room

Wonderful place to stay. Clean & comfortable with fabulous touches. Very good noghts sleep
Stayed 1 night in Nov 2024

10/10 Excellent

Haidee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel with Charm

We just love staying here whilst we are working in Gold Coast. Lovely rooms, with everything you need. Beautifully styled. Swimming pool and so close to the beach. Affordable prices and so very comfortable. Its a fantastic little hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Carly

Stayed 1 night in Oct 2024

10/10 Excellent

Kym

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, love the retro palm springs renovation. Room had everything we needed clean and with enough amenity. Late checkin was handled efficiently. well located. will be fantastic once the light rail is finished.
Stayed 2 nights in Nov 2024

10/10 Excellent

Markus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 6 nights in Nov 2024

10/10 Excellent

Udaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

10/10 Excellent

YUKINO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne, Numurkah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the refurbished motel. It was clean and a nice setup.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Short walk to the beach and plenty of cafe/restaurant within walking distance. Clean and quiet it has everything you need.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul, Traralgon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a Motel operator in Victoria I found Blue Heron a exceptional accommodation place. Value for money, spotlessly clean and the receptionist very friendly and profeesuonal. Would not hesitate in recommending others to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little motel close to the beach. Fresh and clean with comfortable beds. Will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Errol

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked online paid for and ended up at property two hours later. It was raining never got lock box code for key to room I rang motel they were trying to get a hold of the staff as reception was closed. Waited an hour for callback never got it was with an upset baby. I ended up paying $500 for another motel after going to two other motels looking for somewhere to stay. I ended up getting refunded
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Staff & service, property conditions & facilities
Spotless clean , great parking no faults
Stayed 1 night in Oct 2024

10/10 Excellent

Kristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet spot just a couple hundred meters off the beach, far enough away from the hustle and bustle of Surfers. The tram doesn’t go all the way, as it ends at Pacific Fair, so prepare to Uber!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great stay, friendly staff and clean. Great location close to the beach/restaurants and away from the most populated areas in GC
Stayed 3 nights in Oct 2024

10/10 Excellent

Navaruparajah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Angus

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A great motel. Our go-to gold coast accommodation.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, only stayed one night but it was perfect for what we needed! Would stay again
Stayed 1 night in Sep 2024