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Bay of Palms

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bay of Palms

Kayaking
Shopping mall
Standard 1 bedroom | Living area | Flat-screen TV
Individually decorated, individually furnished, blackout drapes
Individually decorated, individually furnished, blackout drapes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Outdoor Space
    Outdoor Space

Explore the area

Map
12 Coolgardie Street, Elanora, QLD, 4221
  • The Pines Elanora
    1 min walk
  • Palm Beach Pirate Treasure Island Playground
    19 min walk
  • Currumbin Wildlife Sanctuary
    3 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    12 min drive

Room options

View all photos for Deluxe Lakefront Studio

Individually decorated, individually furnished, blackout drapes

Deluxe Lakefront Studio

  • Studio
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard 1 bedroom

Individually decorated, individually furnished, blackout drapes

Standard 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe 1 bedroom

Deluxe 1 bedroom | Individually decorated, individually furnished, blackout drapes

Deluxe 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Studio

Individually decorated, individually furnished, blackout drapes

Standard Studio

  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio

Individually decorated, individually furnished, blackout drapes

Deluxe Studio

  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront Studio

Standard Lakefront Studio | Individually decorated, individually furnished, blackout drapes

Standard Lakefront Studio

  • Studio
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Lakefront 1 bedroom

Individually decorated, individually furnished, blackout drapes

Deluxe Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms

Individually decorated, individually furnished, blackout drapes

Standard Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms

Individually decorated, individually furnished, blackout drapes

Deluxe Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Lakefront 2 bedroom

Individually decorated, individually furnished, blackout drapes

Standard Lakefront 2 bedroom

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Basic Studio

Individually decorated, individually furnished, blackout drapes

Basic Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Bay of Palms

3.5-star aparthotel in Elanora
Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, an arcade/game room, and express check-out are onsite. Each apartment features free WiFi, a flat-screen TV, and a kitchenette with a refrigerator. Room service, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bay of Palms features a waterslide and an outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This family-friendly aparthotel also offers barbecue grills, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Bay of Palms is a smoke-free property.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Dining

  • A bar/lounge
  • Room service

Bedrooms

  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Kayaking
  • Rowing/canoeing
  • Waterslide
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 2 floors
  • 44 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Bay of Palms Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 251 out of 665 reviews" "
Rating 8 - Good. 273 out of 665 reviews" "
Rating 6 - Okay. 89 out of 665 reviews" "
Rating 4 - Poor. 32 out of 665 reviews" "
Rating 2 - Terrible. 20 out of 665 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elliot

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Better than expected
Stayed 3 nights in Jul 2024

8/10 Good

Janine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was very nice.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Comfortable accommodation
Comfortable, spacious accommodation. Well situated with restaurants, grocery and general shopping all within walking distance.
Stayed 2 nights in Jun 2024

4/10 Poor

Dorothy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Could hear every word and noise from next door unit .. person next door chain smoked and coughed most of the night so we got very little sleep . toaster and kettle had to be plugged into power point about 6 inches under air conditioner .. no shampoo or conditioner .. satchet to wash one lot of dishes only Would not recommend 🙁
Stayed 3 nights in Jun 2024

8/10 Good

Jane

Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Lisa

Stayed 4 nights in Jun 2024

10/10 Excellent

Liam

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Joedine

Liked: Cleanliness, property conditions & facilities
This property is a lovely place to stay.Staff are lovely.Bed was very comfortable.
Stayed 2 nights in Jun 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness
Property clean and quiet. Kitchen has only bare essentials, no chopping board, one serrated knife was very blunt, coffee mugs very small.
Stayed 4 nights in Jun 2024

10/10 Excellent

Bec

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean, quiet and easy to reach and make changes to reservations. Polite and efficient front desk.
Stayed 2 nights in May 2024

10/10 Excellent

Graham

Stayed 2 nights in May 2024

4/10 Poor

Margaret

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 3 nights, The first night the power went off in adjoining unit, the power box was in our room so they had to come in to our room to get at the power box. There was a locked door between the two rooms that allowed light to shine into our room from the other room at night, plus it was noisy.The room itself was unclean. The bathroom vanity was water damaged and tiles missing. At night cochroaches and out from wall and under vanity and tan around the floor. The kitchen bench also had cockroaches on it when we came home at night. We got 1 set of towels for 3 nights didn’t see any staff to request more, The bed was uncomfortable and found bug in bed on last day. The water view was nice and outsides were ok definitely wouldn’t recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Was great value for the price. Room was clean. Everything worked. Had everything I needed for a 2 day stay. Close to shops and restaurants. Sure the place is a bit dated but was value for money. Would definitely stay again.
Stayed 2 nights in May 2024

8/10 Good

Adam

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view overlooking the lake and having bench tables near the lakes edge, where you could relax and watch the sunset was beautiful.
Stayed 2 nights in May 2024

8/10 Good

Sylvia

Liked: Cleanliness, room comfort
Very good accommodation, but don’t expect hotel or spa type service. Limited front office hours. If you book hotel room accommodation you don’t get to park under cover.
Stayed 2 nights in May 2024

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Awesome place to stay
Stayed 3 nights in Apr 2024

6/10 Okay

MUHAMMED MUBASHIR

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a gorgeous place! We arrived in the rain at night but woke up to a view of a beautiful lake and a resort full of palms and tropical plants. Our apartment was clean and very well appointed. Would definitely go back!
Stayed 3 nights in Apr 2024

8/10 Good

Stefan

Stayed 2 nights in Mar 2024

8/10 Good

Percival

Liked: Cleanliness, property conditions & facilities
Staff, when able, were very helpful. Our TV or Aerial Connection, had an annoying habit .of cutting out , when it rained. Which in our case was every evening..
Stayed 5 nights in Mar 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property with a gorgeous view of the lake. Walking distance to shops and other conveniences, The apartment was very clean and well presented with everything you need for a quiet stay. Will definitely stay again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Karolina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful surroundings, a real Bay of Palms! Pity I have not seen a receptionist. Nonetheless, communication re check in was very friendly and efficient. Thank you!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jon

Stayed 2 nights in Feb 2024