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Holiday Inn Gloucester-Cheltenham by IHG

4.0 star property

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Photo gallery for Holiday Inn Gloucester-Cheltenham by IHG

Indoor pool
Lobby
Exterior
Exterior
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Pool
  • Parking available
  • 24/7 front desk

Explore the area

Map
Crestway, Barnwood, Gloucester, England, GL4 3RX
  • University of Gloucestershire, Oxstalls Campus
    ‪4 min drive‬
  • Kingsholm Stadium
    ‪5 min drive‬
  • Gloucestershire Royal Hospital
    ‪5 min drive‬
  • Gloucester (GLO-Gloucestershire)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Super King)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Delta Hotels by Marriott Cheltenham Chase

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.1 out of 5, Very Good, (1002)
The price is $113
per night
$135 total
includes taxes & fees
Mar 8 - Mar 9
Delta Hotels by Marriott Cheltenham Chase

About this property

Holiday Inn Gloucester-Cheltenham by IHG

4-star Gloucester hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking.
Holiday Inn Gloucester-Cheltenham by IHG offers 125 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Gloucester-Cheltenham by IHG provides a health club and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 312 square feet (29 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Holiday Inn Gloucester-Cheltenham by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Open Lobby - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Polish, Spanish, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Open Lobby

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 312 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day, plus a deposit of GBP 15.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 15.00 per stay
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gloucester-Cheltenham Holiday Inn
Holiday Inn Gloucester-Cheltenham
Holiday Inn Hotel Gloucester-Cheltenham
Gloucester Holiday Inn
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Holiday Inn Gloucester-Cheltenham Hotel
Gloucester Cheltenham By Ihg
Holiday Inn Gloucester Cheltenham
Holiday Inn Gloucester-Cheltenham by IHG Hotel
Holiday Inn Gloucester Cheltenham an IHG Hotel
Holiday Inn Gloucester-Cheltenham by IHG Gloucester
Holiday Inn Gloucester-Cheltenham by IHG Hotel Gloucester

Holiday Inn Gloucester-Cheltenham by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 391 reviews
Rating 8 - Good. 112 out of 391 reviews
Rating 6 - Okay. 25 out of 391 reviews
Rating 4 - Poor. 13 out of 391 reviews
Rating 2 - Terrible. 4 out of 391 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Budget Hotel
Lovely stay overnight. Clean hotel, very nice dog friendly room. Ate dinner and breakfast in the on site restaurant, and both were very good. Staff incredibly helpful and welcoming. Would recommend and visit again.
Stayed 1 night in Nov 2024

10/10 Excellent

Leaby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would recommend
Staff were lovely and happy to help with anything you needed. Smell of the hotel when arriving (and throughout) was impeccable and gave a fresh feeling to it, booked family rooms and the size of the room was perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Traveled with family
Only stayed for one night but everything was perfect. Clean comfortable room and staff super helpful and friendly
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Chose hotel as appeared in images to be better than the cheaper chains around the city centre. Sadly, it is very basic - beds a little firm, but ok. Everything else functional at best, Lots of white rough white paint on industrial like doors. Virtually no pressure in bath/shower. Very thin walls (we had a lady throwing up next door at 2am). Spa is a disgrace. They are apparently re doing ladies and mens changing but it should never be in the state it is with men in one of two 'treatment' rooms with a couple of chairs to change. Pool would be fine, but again, all white and industrial with aged tiled flooring from the 70s / 80s. Breakfast was shocking (cardboard over cooked bacon, the thinnest, cheapest, powdering sausages with no actual meet in, scrambled egg swimming in yellow oil, coffee from a machine that tasted very bitter). I will say that day 2 I had an omelette made to order which the chef did a fairly good job of - he saved breakfast. I don't think it is the chef or serving staff fault - it is the choice of the hotel that sells rooms for £120 a night to serve food at a quality that the average little chef or truck cafe wouldn't even consider. On the positive side, the staff in the restaurant and on reception in the main were friendly, well presented and did all they could. Holiday Inn used to be a Hilton class hotel - not great, but predictable. This is the second time I made this mistake - the first was a couple of years ago at the Holiday Inn in Guildford :-(
Stayed 2 nights in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oleksandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. It's almost 4*, much better than regular 3*. Everything has been immaculate. The room is spacious, very clean, the toiletries are good, large flat TV, climate control, SPA complex with complimentary access, amazing breakfast, very nice staff. Awesome place. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay & amazing staff
This was my first hotel stay with my son and two dogs and I was very apprehensive. I really didn’t need to be. The staff were attentive as soon as I walked in and made a fuss of my little boy and the dogs. They made sure I had all the special requests I asked for and offered extra help if needed. The room was amazing - super king bed, massive TV, good WiFi and spotlessly clean. We had an amazing stay and will be back again for sure. Thank you for making our stay so easy and enjoyable! Please praise your staff and make it known how much their kindness meant!
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff on arrival and throughout our stay ….room was spotless as was the public areas of the hotel …..it’s just a shame that other residents staying in rooms nearby didn’t respect others at 3am in the morning when they returned quite drunk from their night out !!! I would suggest a Polite notice asking folks to Respect other residents when they return after certain hours !!!????? Otherwise we enjoyed out stay !!!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with good amenities in a very convenient location.
Stayed 2 nights in Oct 2024

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful receptionist
Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Stayed 1 night in Oct 2024

10/10 Excellent

AE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff especially Claudine. Close to Motorway links. Gym was fine.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anita

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Two night stay in accessible room with breakfast paid for. Hotel reception staff were helpful and the service staff at bar and restaurant areas were friendly and helpful. Breakfast had a good choice and the buffet was clean and food presented well. We had two evening meals in the bar area and they were both very satisfactory. We didn’t use the pool facilities but how nice to have them available to use. We would use this hotel again.
Stayed 2 nights in Oct 2024

8/10 Good

Mark, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym, swimming pool, saunas. Very good breakfast. Comfortable bed, king size. Dog friendly!
Stayed 1 night in Oct 2024

4/10 Poor

Dominic

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Poor sleep quality
Nice, clean place but the bedrooms are incredibly warm and the air con is restricted to 19 degrees and only stays on intermittently. I found the pillows very uncomfortable but there was a sign in the room suggesting that they offered a variety of pillows to suit individual need. However, when I asked at reception, i was told they weren't sure what was available and would have to check and get back to me. After id not heard back after 45 minutes, i tried to call reception twice and it just rang out for 3/4 minutes on both occasions. I was so tired at that point, I gave up but had 3 nights poor sleep. Two of my colleagues reported similarly negative experiences, a real shame as we have lots of local stays planned over the coming months.
Stayed 3 nights in Oct 2024

4/10 Poor

Razwan

Stayed 2 nights in Oct 2024

10/10 Excellent

P J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I couldn’t get the subtitles on the tv to work in the early Evenin I like to take my hearing aids out and give my ears a rest and watch tv with subtitles but I couldnt
Stayed 1 night in Oct 2024

10/10 Excellent

Razwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles, Longmont

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic comfortable stay. Friendly staff
Amazing staff. Very friendly and helpful particularly Ana on reception. The hotel was very well located. The rooms were spacious enough and we had a very comfortable bed. Breakfast was great with extremely helpful staff. They went out of their way to chat to you and made the stay even better. I’d highly recommend a stay here and would definitely revisit whenever we return to the area.
Stayed 4 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need for an overnight stay
Nice hotel with added leisure facilities and cheap parking- breakfast was very good also
Stayed 1 night in Oct 2024

4/10 Poor

ALLAN, MELBOURNE

Traveled with partner
Nice room. Girl on check-in was not suited for the job of checking in travel weary visitors. Great facilities. Sadly no walking to anything, easily. Great breakfast and the £5 for parking was a bit cheeky.
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Stayed 1 night in Sep 2024