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Hatherley Manor Hotel & Spa

4.0 star property

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Photo gallery for Hatherley Manor Hotel & Spa

Indoor pool
Couples treatment rooms, body treatments, hot stone massages
Executive Double or Twin Room (With Spa access) | Iron/ironing board, free WiFi, bed sheets, wheelchair access
Deluxe Double or Twin Room (With Spa Access) | View from room
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
Down Hatherley Lane, Gloucester, England, GL2 9QA
  • Cheltenham Town Hall
    ‪11 min drive‬
  • Gloucester Docks
    ‪12 min drive‬
  • Cheltenham Racecourse
    ‪14 min drive‬

Room options

Classic Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Spa Double/Twin bedroom with spa access

Classic Spa Double/Twin bedroom with spa access | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Classic Spa Double/Twin bedroom with spa access

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room (With Spa Access)

Deluxe Double or Twin Room (With Spa Access) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Deluxe Double or Twin Room (With Spa Access)

  • 182 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room (With Spa access)

Executive Double or Twin Room (With Spa access) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Executive Double or Twin Room (With Spa access)

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room (Without Spa Access)

Classic Double Room (Without Spa Access) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Classic Double Room (Without Spa Access)

  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (With Spa access)

Superior Double or Twin Room (With Spa access) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Superior Double or Twin Room (With Spa access)

  • 346 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Twin Room (Without Spa Access)

Classic Twin Room (Without Spa Access) | Iron/ironing board, free WiFi, bed sheets, wheelchair access

Classic Twin Room (Without Spa Access)

  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic SPA Double/Twin Bedroom With SPA Access

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

Classic Double Room without Spa Access

  • Sleeps 2
  • 1 Double Bed

Executive Double/Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is $196 total
includes taxes & fees
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About this property

Hatherley Manor Hotel & Spa

4-star Gloucester country house with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free country house. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.
Hatherley Manor Hotel & Spa offers 56 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. This Gloucester country house provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the country house include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.
In addition to an indoor pool, Hatherley Manor Hotel & Spa provides a sauna and a fitness center. The country house offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Gloucester country house also offers spa services, a garden, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Hatherley Manor Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.
Onsite venue - This restaurant specializes in British cuisine and serves dinner only. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • High-pile carpet in room
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note: This property’s classic double or twin rooms do not include access to the spa or leisure facilities.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.95 for adults and GBP 12.95 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Spa access is only permitted to guests who have booked an Executive Room.
Children under 4 years old are not allowed in the spa.
Children are allowed in the pool from 9-10:30 AM and 4:30-6 PM and must be accompanied by an adult.

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hatherley Manor Hotel Gloucester
Hatherley Manor Gloucester
Hatherley Manor
Hatherley Manor Hotel
Hatherley Manor & Gloucester
Hatherley Manor Hotel & Spa Gloucester
Hatherley Manor Hotel & Spa Country House
Hatherley Manor Hotel & Spa Country House Gloucester

Hatherley Manor Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 244 out of 556 reviews
Rating 8 - Good. 181 out of 556 reviews
Rating 6 - Okay. 75 out of 556 reviews
Rating 4 - Poor. 36 out of 556 reviews
Rating 2 - Terrible. 20 out of 556 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa room was lovely.
Stayed 2 nights in Feb 2025

6/10 Okay

rachel

Business traveler
Liked: Staff & service
Disliked: Room comfort

Some basics not there, but overall ok

The bar and dining area look stunning. There was a good vibe when I arrived and all staff without exception were brilliant. Hatherley Manor is an old building and the floors creak everywhere. Take ear plugs so you are not disturbed as the sounds from above can be very loud as someone walks across their room. My room looked great on arrival, but there were the remains of a chocolate wrapper on the floor. The bed was 2 twins bolted.together. the matress on one was awful, lopsided and felt like you were being tipped off to one side. The other mattress was good. The breakfast was quick to arrive but must have been a buffet in the kitchen as it was barely luke warm. V disappointing. The team was also stewed and a very dark colour. For dinner as a business traveller i was on my own. I had a good table and was sittes comfortably. The menu was quite controlled but i asked about having something from the room service menu which was possible. The evening meal was cooked well.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great spa hotel, menu in the restaurant was excellent & fantastic value, spa was nice!
Stayed 3 nights in Feb 2025

10/10 Excellent

Frankie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Really lovely hotel & friendly staff, my only negative feedback is to please change your ketchup, it was extremely cheap produce that really spoilt breakfast for us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Perri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Perri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still perfect ,

I didn’t feel there was much vegetarian option,
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Had a great stay, very welcoming, clean and the hotel and spa we went to where lovely.
Stayed 2 nights in Feb 2025

6/10 Okay

Darren Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Poor meal

Disappointing evening meal , piece of steak , some chips and half a bag of rocket salad chucked on to cover empty gas on plate . Having to pay for a full English in England to me is unacceptable
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Traveled with partner
Fantastic location and fascinating 17th century building comprised by modernity. A hotel idea has been forced into the property that should have been given to the national trust. The spa facility is a novelty woven into the aesthetic of a hotel blueprint, with dirty pool water, staffed by teenagers with weird eye lashes. Beware of the peak times to visit the spa, either as a guest or as a visiting member of the public as the facilities are far, far too small to accommodate lots of people. If you dine here, either having breakfast or dinner be also prepared for a peak time to eat and queuing to find somewhere to sit, as once again the facilities are too small to accommodate the amount of people in the hotel. Dinner seems chaotic with elderly ladies as waiting staff running around like they are on fire, forgetting what you ordered. They look stressed and under staffed and need help with the visitors staying in the hotel. The room we stayed had walls as thin as paper. Conversation can be heard from your neighbours next door as well flatulence and belching. We happened to stay while a coach load of Japanese tourists were being shuttled through Gloucestershire, their preparation to leave woke us up at 4am as the walls are so thin. Enjoyed our stay, not perfect but ok. The staff care about what they do, it just needs some extra support and incentivising for them to make it golden for everyone who comes to stay. Keep doing what you are doing but you can do it better.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Salamat Consultancy

Stayed 1 night in Feb 2025

8/10 Good

Clare

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented,cosy decor, staff friendly and service very good and a lovely Spa. Thankyou for a relaxing 2 nights
Stayed 2 nights in Feb 2025

10/10 Excellent

Luca

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Katie

Disliked: Staff & service

A real letdown

The food was appalling sadly. Dinner - the staff didn’t know the menu, when ordering steak, we weren’t asked on how we wanted it cooked. Steak was very average and very pricey for what it was. Honey roasted carrots weren’t roasted. Quality of the food was appalling for the price. Staff were really young and also didn’t know what cheeses were on offer on the cheeseboard. A very expensive meal where it was well below standard you could even cook at home. Breakfast - long queue to get in, shocking standard of food. Duty manager couldn’t seem to care less. Bacon sandwich would have been nicer from a truck stop. No butter, no colour to the bacon. Spa - over priced, small and easily overcrowded
Stayed 1 night in Feb 2025

8/10 Good

Alan

Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff and excellent gym and spa facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, good service, nice clean comfortable rooms! Would stay again!
Stayed 1 night in Jan 2025