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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

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Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, sun loungers
Bar (on property)
Sauna, steam room, body treatments, hot stone massages, Swedish massages
Exterior
Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | In-room safe, desk, laptop workspace, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pool
  • Parking available
  • Gym

Explore the area

Map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Gloucester Ski and Snowboard Centre
    ‪1 min walk‬
  • Gloucester Quays
    ‪6 min drive‬
  • Gloucestershire Royal Hospital
    ‪6 min drive‬
  • Gloucester (GLO-Gloucestershire)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

  • 238 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

  • 238 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

  • 238 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

  • 265 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

  • Sleeps 6
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Gloucester-Cheltenham, an IHG Hotel

Pool
Hot Tub
Pet friendly
Free WiFi
4.5 out of 5, Wonderful, (377)
The price is $108
per night
$129 total
includes taxes & fees
Feb 18 - Feb 19
Holiday Inn Gloucester-Cheltenham, an IHG Hotel

About this property

Gloucester Robinswood Hotel, BW Signature Collection

4-star Gloucester hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Gloucester Robinswood Hotel, BW Signature Collection features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a sauna, and spa services. Onsite parking is available (surcharge).

Gloucester Robinswood Hotel, BW Signature Collection is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Brasserie Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Wine Bar - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 280 out of 1001 reviews
Rating 8 - Good. 399 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

ladecima

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
On arrival the parking was £5 to stay overnight. I was quite surprised by this cost. I paid for a more expensive room the view was non existent. Overlooking a roof could not see any thing else. The room was a good size and spotlessly clean with free water, crisps and chocolate, this was a nice touch. I did not sleep well the pillows felt damp and felt like they had golf balls in them. The pillows were lumpy I don't know if they had been through a wash or not. Breakfast was the highlight with plenty to offer and it was lovely. The hotel staff were lovely. I would stay here again if they changed the pillows and had a different room with a view.
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Stayed 1 night in Oct 2024

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the swimming pool and the room was nice
Stayed 1 night in Oct 2024

8/10 Good

Jen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Good value, lovely staff, clean rooms, good breakfast, fun pool. But rooms smelled damp, zip link doubles uncomfortable, no plugs by bed, weedy shower. Would stay again for family but not for romantic couples.
Stayed 2 nights in Oct 2024

8/10 Good

Mary Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good although events manager had been off sick but returned etc. and did her best - my birthday event went very well. Room 122 had a mouldy unpleasant smell to it, or something coming from the bathroom, needing the window open all the time despite a bathroom fan. I could not have stayed longer in it than the 2 nights without changing to another room.
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Stayed 1 night in Sep 2024

6/10 Okay

Patricia

Traveled with group
The room had a smell of damp as there had been a flood 2 days before. As it was Sunday night the hotel wasn't full and that corridor should have been closed off and guests moved to another area. Mentioned the damp smell to reception.
Stayed 1 night in Sep 2024

8/10 Good

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evening away from home
Had a good comfortable night at the hotel. Was there for a private event, didn't have much interaction with the staff, but my stay was good.
Stayed 1 night in Oct 2024

4/10 Poor

Flora

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is advertised as “pet friendly”. Lots of debris on the grounds. I found the dinning area not organised for clients with pets. I was made to feel bad, and had the tablecloth and cutlery removed in front of me when I came with my dog to be seated for breakfast. I gave up on the second morning, asked for room service, only to be told the staff had not picked up door sing overnight. I was not warned about parking fees/fines - luckily I asked at the desk at the last moment.
Stayed 2 nights in Sep 2024

8/10 Good

Rain

Traveled with group
Liked: Cleanliness, staff & service, amenities
It is very quiet and clean.
Stayed 1 night in Oct 2024

6/10 Okay

Dominic

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the best
No one at reception on arrival, rang bell about 10 mins later someone turns up, doesn’t even pre-auth room just gets me to sign them looks at me like, go on move now, weird. Carpets in reception needs vacuuming, very strange smell on stairs. Sometimes made bed, sometimes didn’t. Replaced towels when they felt like it. Water was brown but had to ask for water, should have been replaced daily. Had to clear own table to find somewhere to eat in bar, after starters no plates cleared and mains delivered, food was OK. Breakfast buffet was cold daily and not much choice of fresh fruit etc.
Stayed 5 nights in Sep 2024

10/10 Excellent

Carwen

Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

andrew, Huddersfield

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, seemed to have had some water damage which caused a smell.
Stayed 1 night in Sep 2024

6/10 Okay

Yuki

Business traveler
Liked: Cleanliness
There was a wedding party on Saturday and the party guests were very noisy drinking and talking in the car park at rear, where they party room was and my room was facing to. It was so noisy until 2am, I had a terrible sleep. I wish they had a policy at least for the guests not to hang out in the car park area after 12. The whole evening was so noisy unfortunately from the moment I arrived at 7pm and my relaxing Saturday evening was sadly ruined.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice. The room was spacious and very clean and had everything you need such as comfy bed, good hairdryer, iron and TV. Bathroom was nice, big and very clean too. Shame I did not have time to use the pool. I will come back if I am in the area.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

gagandeep

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s a clean hotel and convenient spa. Everything is was fine nothing great had dinner at restaurant food was mediocre and service was bad. Had to ask after 20 minutes if someone can at least take drinks order. Then again have to call to clear table after waiting for 15 minutes. Breakfast is full English but ingredients were cheap quality especially beans and sausages. So over all mediocre experience.
Stayed 1 night in Sep 2024

8/10 Good

saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Nice place I would stay here again
Lovely pool Unfortunately we had to pay for parking
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Stayed 1 night in Aug 2024

8/10 Good

Saroj

Traveled with partner
Liked: Staff & service, property conditions & facilities
I thoroughly enjoyed our stay. Everyone was lovely. I would have given it 10/10 but what let it down was the shower room which had not been cleaned. My stay was from 31st Aug to 1st Sept. I used the facilities on the morning of 31st and then again on the 1st. In the big shower cubicle the plug hole was full of hair and an electic band bthe other smaller cubicles were only slightly better. Its a shame but overall l9vely. I would definitely visit again but let staff know about any issues while i am at the hotel xx
Stayed 1 night in Aug 2024