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Mercure Glasgow City Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Glasgow City Hotel

Exterior
View from room
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
201 Ingram Street, Glasgow, Scotland, G1 1DQ
  • Merchant City
    1 min walk
  • George Square
    2 min walk
  • Buchanan Street
    3 min walk
  • Glasgow (GLA-Glasgow Intl.)
    27 min drive

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Mercure Glasgow City Hotel

3-star hotel in City Centre Glasgow
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite. Housekeeping is available on request.
Mercure Glasgow City Hotel offers 91 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Mercure Glasgow City Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Ingram St Cafe Brasserie - This brasserie specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Czech, English, French, German, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ingram St Cafe Brasserie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Glasgow City Hotel Mercure
Hotel Mercure Glasgow City
Mercure Glasgow City
Mercure Glasgow City Hotel
Mercure Hotel Glasgow City
Mercure Glasgow City Hotel Scotland
Mercure Glasgow City
Mercure Glasgow City Hotel Hotel
Mercure Glasgow City Hotel Glasgow
Mercure Glasgow City Hotel Hotel Glasgow

Mercure Glasgow City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 278 out of 1043 reviews" "
Rating 8 - Good. 411 out of 1043 reviews" "
Rating 6 - Okay. 233 out of 1043 reviews" "
Rating 4 - Poor. 80 out of 1043 reviews" "
Rating 2 - Terrible. 41 out of 1043 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Liked: Staff & service, room comfort
It's a 3 * hotel. Room a bit small and past it's best but beds comfy and breakfast perfectly fine. Good bars and restaurants around the place.
Stayed 2 nights in Aug 2024

8/10 Good

Elaine

Liked: Staff & service
Lovely reception staff but room small and dated ,
Stayed 1 night in Aug 2024

10/10 Excellent

shalina

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and no complaints.
Stayed 1 night in Aug 2024

8/10 Good

sean

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great hotel for a weekend break
Hotel was fine although the rooms are small, great location in the City, but if you are at the front of the hotel its noisy with traffic and party goers. Staff are great really helpful and nothing is a bother. Breakfast can be hectic as restaurant quite cosy. All rooms clean, tidy with god housekeeping, i would recommend for a short stay but not long stays.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Central perk
Expensive but we paid for the perfect central location. Hotel good but a bit tired decor-wise.
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Extreamly over priced for what i got although the gentleman said it was very competitive in price. A small room with dated carpets the bathroom was decent in fairness and the bed was comfy. £250 wont be back at these prices. Very central location next to 2 of glasgows tourist attractions.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ajaz

Traveled with family and small children, Traveled with family
Customer service was awful. The night shift staff don’t give a crap about customers.
Stayed 1 night in Aug 2024

10/10 Excellent

Balazs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Aug 2024

6/10 Okay

Caroline

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were all friendly and helpful. The room was clean but overdue an update. Black mould visible on grouting in bathroom.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rosemarie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

PHYLLIS

Stayed 2 nights in Aug 2024

8/10 Good

Duncan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an excellent location
Good hotel in an excellent location, just a short to the City centre, with lots of shops restaurants, cafes an pubs close by. The room was large and comfortable. Emma welcomed us, was friendly and obliging and helped with planning. Strongly recommend the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and professional
Stayed 1 night in Jul 2024

10/10 Excellent

shona

Liked: Cleanliness, property conditions & facilities, room comfort
Would stay again
Room was a bit small but clean a bit dated could do with air conditioning as windows dont open enough to let much air in even a fan would have just .oved the warm air around bathroom lovely and clean. Didnt eat in hotel this time but have had breakfast before which was excellant
Stayed 1 night in Aug 2024

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2024

8/10 Good

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but ask for front facing room
Great location but having stayed her twice previously was disappointed with double room this time as it was smaller and cramped. View was awful, filthy back buildings, again different to previous experiences. However, room was clean and bed comfortable and was only staying one night so didn’t ask to be moved. Breakfast was excellent, buffet style with plenty choices.
Stayed 1 night in Jul 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mixed feelings
Hotel is in a great location. Others have complained about noise at night when windows open and that is accurate but the hotel is in a city centre location so noise is expected. The staff were lovely , the public areas were in good decorative order. However as soon as you step out of the lift the decor is very poor in the corridors and in the rooms. The room we were in was really dingy. The bath was all badly chipped and the grout in bath area was really mouldy. An urgent face lift is needed. To end on a positive note the breakfast was delicious.
Stayed 2 nights in Jul 2024

4/10 Poor

Parita

Business traveler
Disliked: Cleanliness
The hotel is in a decent location. It is, however, rundown and rather depressing. There is no A/C in the room, thankfully I found a fan. There were peanuts and plastic bits on the floor of the room, so clearly not cleaned well. The bed was comfortable, the pillows all very lumpy and uncomfortable. Hotel price reflected the service, cleanliness and comfort level.
Stayed 1 night in Jul 2024

8/10 Good

Julie

Liked: Staff & service
Ok stay.
Smallish room but sufficient for 1 person. A bit of mouldy grouting in bathroom which I always think is unnecessary and really makes a difference to feel of cleanliness.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Pay for parking but breakfast made up for it. People were friendly and rooms were nice.
Stayed 1 night in Jun 2024