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Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Boating
Exterior
Spa
Terrace/patio
Sauna

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
22 Main Street, Drymen, Loch Lomond, Drymen, Scotland, G63 0BQ
  • Rob Roy Way - South
    3 min walk
  • Loch Lomond and The Trossachs National Park
    3 min drive
  • Glengoyne Distillery
    10 min drive
  • Glasgow (GLA-Glasgow Intl.)
    41 min drive

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Drymen hotel with restaurant
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Drymen hotel also offers a health club, a terrace, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Buchanan Arms Hotel & Leisure, Sure Hotel Collection is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
Salmon Leap Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
The Conservatory - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
The Snug Bar - This bar serves light fare only.
Late night fare is available from room service (during limited hours).

Languages

English, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Salmon Leap Restaurant
  • The Conservatory
  • The Snug Bar

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 3-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Buchanan Arms Hotel Spa

Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 269 out of 760 reviews" "
Rating 8 - Good. 271 out of 760 reviews" "
Rating 6 - Okay. 130 out of 760 reviews" "
Rating 4 - Poor. 64 out of 760 reviews" "
Rating 2 - Terrible. 26 out of 760 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jenny, Inver Grove Heights

Traveled with group
Disliked: Property conditions & facilities
This hotel was a convenient stop along the West Highland Way hiking trail. The staff was friendly, but not all that helpful. The check in staff should have told us upon checking in that there was going to be live music until 11:00 just below our room. We were jet lagged and wanted to sleep early, and the music went for 3 hours. The toilet and sink were not working properly, even with someone coming to service them. The carpet in the room was not clean, most likely mud from someone’s hiking boots. The manager, upon our request, did take care of our breakfast for our trouble, which was nice.
Stayed 1 night in Aug 2024

8/10 Good

Darryl, Baulkham Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an historic hotel requiring ongoing love and maintenance. It had an old world feel, although finding some rooms was a bit like a rabbit warren. The restaurant and bar served comfortable food.
Stayed 1 night in May 2024

8/10 Good

Lynda

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, good dinner, room needed a bit of TLC but good value for money
Stayed 1 night in Aug 2024

8/10 Good

joanne

Stayed 1 night in Aug 2024

8/10 Good

chris

Liked: Cleanliness, staff & service
All was good, food was excellent in the dining room, wifi was very poor.
Stayed 2 nights in Aug 2024

6/10 Okay

Sally

Disliked: Staff & service, property conditions & facilities
The property is old and rather run down, and we had substantial mould in one of the bathrooms. Paint is peeling in many places and left flaking on the carpets in corridors and rooms. It's a great property that needs to be looked after better.
Stayed 2 nights in Aug 2024

8/10 Good

Augustine

Stayed 1 night in Aug 2024

6/10 Okay

Chris

Traveled with family
Liked: Cleanliness, staff & service
A once grand hotel that has seen better days
Staff were very friendly and efficient. The hotel is quite clean if somewhat shabby. It could use a thorough renovation. We had repeated problems with key cards that didn’t work. Breakfast is very traditional— eggs, bacon, sausage, beans.
Stayed 1 night in Aug 2024

8/10 Good

Debbie, Frisco

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Room was dated but adequate for our needs. Staff were excellent! Had a great time there.
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Great gym, pool and leisure facilities. Would definitely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Marco and staff made us so welcome. We had a fantastic stay. Definitely recommend the Buchanan Arms Hotel. Excellent base for exploring Loch Lomond and the Trossachs National Park. We'll be back 👍
Stayed 3 nights in Jul 2024

8/10 Good

Stephen

Liked: Staff & service, amenities, property conditions & facilities
Location was perfect for the west Highland way Spa and gym facilities are very good. Great breakfast, and very friendly staff.
Stayed 3 nights in Aug 2024

8/10 Good

Tonya

Traveled with family
Liked: Staff & service, property conditions & facilities
This is a nice hotel in a good location for hiking around Loch Lomond and the Trossachs. Two things: The live music on Saturday night is just a bit loud if you’re traveling with a kid who needs to get to sleep at, say, 9pm. Also, the rooms REALLY need blackout blinds/curtains. In summer, it’s still light in the rooms from natural light at 10pm and getting light before 5am.
Stayed 1 night in Aug 2024

10/10 Excellent

Ramakrishnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facilities and good service
Nice facilities and good service. Sink was blocked and we were quickly provided another room.
Stayed 1 night in Jul 2024

8/10 Good

Dominic

Liked: Staff & service, property conditions & facilities
Spa was surprisingly well equipped and the swimming pool was warm and just the treat before a long drive. The staff were particularly lovely!
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Stayed 1 night in Jul 2024

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel though could do with some updating, showers not great as there was no water pressure. Some staff were great, mainly serving staff and bar staff, some couldn’t be bothered, they were very helpful with dinner for our group of 9 making sure we got sorted. Would go back if we where in that area again
Stayed 1 night in Jul 2024

8/10 Good

Dawn

Stayed 2 nights in Jul 2024

4/10 Poor

Angela

Stayed 1 night in Jul 2024

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Marita

Liked: Staff & service
Disliked: Amenities
Not so good as rated, it’s clean, but not sure if changing bedding, had used towel left in bathroom. Staff are friendly and polite. After answering rating questions came out too good valuation but in reality it’s not so good like you could expect.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with friendly staff
Stayed for two nights, hotel was lovely, staff were very friendly and helpful, room was very nice plenty space and was clean, maid service was very early and if you didn’t get them at that time they never came back? Would return to hotel as we enjoyed our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a lovely stay at this hotel again. The hotel is a bit tired looking tho I believe it’s currently being refurbished in some areas and I would not let that put you off staying here. Leisure facilities are excellent. It was very clean tho and the staff were all very pleasant and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jill, Hillsborough

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is clean and spacious, but tired and in need of a slight refresh.
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel there was no heating in the back rooms. And a slog to get to room with luggage . Food was lovely
Stayed 1 night in Jul 2024