Highpoint International

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Highpoint International

Restaurant
Terrace/patio
Restaurant
Reception
Private kitchen

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Washer
  • Breakfast available
  • Room service

Explore the area

Map
22-24 Roseberry Street, Gladstone, QLD, 4680
  • Gladstone Entertainment and Convention Centre
    2 min walk
  • Gladstone Art Gallery and Museum
    6 min walk
  • Gladstone Yacht Club
    8 min walk
  • Gladstone, QLD (GLT)
    11 min drive

Room options

King 4 - 5

  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

King 6

  • 506 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Family Room 1-2

  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Large Twin Bed and 1 Double Sofa Bed

Family Room 3-4

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

King 7

  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed

Superior One Bedroom Apartment with View

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment With View And Balcony

  • Sleeps 3
  • 1 King Bed

One Bedroom Apartment

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Queen Bed

Family Room

  • Sleeps 5
  • 1 Twin Bed and 1 Queen Bed

King 7

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Highpoint International

4-star Gladstone apartments with kitchenettes
Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and gas grills. Each apartment features a kitchenette with a refrigerator and a microwave, plus a washer/dryer and a Smart TV with digital channels. For a bit of entertainment, a TV comes with Netflix, and guests can also appreciate conveniences like a dining area and a sitting area.
Highpoint International offers 48 accommodations with washers/dryers and minibars. Rooms open to balconies. These individually furnished accommodations have separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 90-cm Smart televisions come with premium digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.
Highpoint International features an outdoor pool, barbecue grills, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Gladstone aparthotel also offers room service (during limited hours), express check-out, and an elevator.

Highpoint International is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 9:00 AM on weekdays.
Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool
  • Pool gate
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Pool gate

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Dining

  • Weekday cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: AUD 19 for adults and AUD 15 for children
  • A bar/lounge
  • Dining table
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Egyptian cotton sheets
  • Rollaway/extra bed: AUD 45 per stay

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 90-cm smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony
  • Fully-fenced
  • Gas grill
  • Outdoor entertainment area
  • Outdoor furniture

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Phone

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the airport
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • 7 floors
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50.00
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 19.00 for adults and AUD 15.00 for children
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 45.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Metro Gladstone
Metro Hotel & Apartments
Metro Hotel & Apartments Gladstone
Metro Hotel Apartments Gladstone
Metro Apartments Gladstone
Highpoint Gladstone
Metro Hotel Apartments Gladstone
Highpoint International Gladstone
Highpoint International Aparthotel
Highpoint International Aparthotel Gladstone

Highpoint International Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 72 out of 191 reviews" "
Rating 8 - Good. 86 out of 191 reviews" "
Rating 6 - Okay. 22 out of 191 reviews" "
Rating 4 - Poor. 8 out of 191 reviews" "
Rating 2 - Terrible. 3 out of 191 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely. Rooms were nice and family friendly
Stayed 3 nights in Sep 2024

2/10 Terrible

Pete

Stayed 3 nights in Jul 2024

8/10 Good

Kayla

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Mike

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had to clean most surfaces as were grimy with food spills/crumbs and greasy. Utensils, crockery had to be washed eg. Cups had ‘tide’ marks, crumbs on chairs, cotton buds under sofa cushions, bin lid filthy. If the room was properly cleaned we would have rated it higher but as a positive the bed was comfortable.
Stayed 4 nights in May 2024

6/10 Okay

Jason

Traveled with partner
Disliked: Amenities, property conditions & facilities
Bins weren't emptied prior to weekend. Patio door difficult to lock. Water leaking in toilet.
Stayed 16 nights in Apr 2024

8/10 Good

Kelly

Stayed 2 nights in Mar 2024

6/10 Okay

Martin

Business traveler
Stayed 1 night in Jan 2024

2/10 Terrible

Tracey

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
After searching for hotels in Gladstone we chose Highpoint for the pool which looked nice and big on the website, and for onsite restaurant. Upon arrival we went to the pool and found it to be green, filthy dirty full of hoses and unusable. We were very upset as it was extreme heat conditions. We explained we had chosen this hotel because of the advertised pool facility and restaurant. Both of which were not usable. The receptionist was very understanding and agreed that it was unsatisfactory and would be refunded. We then had to search for another hotel and walk to find it. THE HOTEL NOW IS CHARGING US FOR ONE NIGHT STAY! Refusing to refund, ignoring our messages.
Stayed 3 nights in Dec 2023

8/10 Good

Henri

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Food very good, nice quiet restaurant, good rooms, very central
Stayed 1 night in Dec 2023

4/10 Poor

Kellie

Disliked: Cleanliness, property conditions & facilities
The cooktop was very dirty and not cleaned. And the floor and lounge were disgusting. My clothes, feet and socks were all black and stained from walking around on the filthy carpet and sitting on the couch.
Stayed 1 night in Sep 2023

8/10 Good

Mick

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Andrea

Traveled with family
Liked: Property conditions & facilities
The staff were lovely and easy to deal with, unfortunately our room was not clean when we checked in, once we notified front reception they sent someone to fix it.
Stayed 3 nights in Jul 2023

4/10 Poor

James

Traveled with family
Disliked: Amenities, property conditions & facilities
Booked for 4 and only had a queen and a single and 2 towels, advised them of error and they made up the sofa bed which was terrible and bought 1 extra towel making 3 in total. Hot water system was way too small for 4 and ran out all the time. Power tripped when running the washer and dryer at the same time. Had to park on the street as not enough parks very old and run down
Stayed 3 nights in Jul 2023

6/10 Okay

Debra

Traveled with partner
Liked: Cleanliness
It was centrally located the parking was convenient and the staff where welcoming but we had a room facing Coondoon St and the noise from cars going down the street was very loud and the herd of elephant's above us didnt help.

4/10 Poor

Lisa

Business traveler
Disliked: Cleanliness, property conditions & facilities
Tired property needs an upgrade.

8/10 Good

Craig

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good Wifi, restaurant on ground level and other eateries near by. Secure underground parking
Stayed 2 nights in Sep 2022

6/10 Okay

Maureen

Traveled with partner
Liked: Cleanliness, amenities
The staff on reception were very helpful. Unfortunately the room itself smelt very musty. I understand it is not a new building however it definitely needs either a proper carpet clean or replacement. A but much to expect this to be acceptable.
Stayed 2 nights in Jun 2022

8/10 Good

Rex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very dated but great room
Stayed 1 night in Jun 2022

6/10 Okay

Kathryn

Business traveler
Liked: Cleanliness
The beds were very comfy and the staff helpful. I found the water pressure to be very poor and the kitchen was not very practical (eg no easily accessible power point to plug the kettle or microwave in)
Stayed 4 nights in Jun 2022

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely check in Rooms are a tad old, but clean and tidy. No complaints from us
Stayed 1 night in Jun 2022

10/10 Excellent

Mark, Cumbalum

Traveled with partner
Liked: Cleanliness, amenities
Professional staff, size of room, cleanliness
Stayed 1 night in Apr 2022

10/10 Excellent

Hamish

Liked: Cleanliness, property conditions & facilities
Super friendly, easy parking and amazing room service, apartment was clean, stylish and really well equipped
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
Not so good and they knew it. We booked for a family of 4 and in the room was a double & single. The reception told us to unfold the sofa. It was broken but once we finally opened it, it was so uncomfortable for our child he decided to sleep on the floor. The whole place is tired and the maintenance person needs to show some love in his work or find a new job
Stayed 1 night in Apr 2022

8/10 Good

Vanessa

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

GEANA

Traveled with partner
Liked: Property conditions & facilities
Lovely staff, lovely clean room
Stayed 1 night in Dec 2021