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Kivu Park Hotel

3.0 star property

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Deluxe Double Room, Balcony | Balcony
In-room safe, free WiFi
Property grounds
Couples treatment rooms, deep-tissue massages
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Avenue de la Production, Gisenyi
  • Rwanda Tourism University College
    ‪3 min drive‬
  • Université Libre de Kigali
    ‪4 min drive‬
  • Gisenyi Beach
    ‪4 min drive‬
  • Goma (GOM)
    ‪8 min drive‬

Room options

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Exterior

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About this property

Kivu Park Hotel

3-star Gisenyi hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include massage/treatment rooms, concierge services, and dry cleaning.
Kivu Park Hotel offers 23 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate dining areas. Televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gisenyi hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Gisenyi hotel also offers spa services, a terrace, and barbecue grills. Guests can use the indoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Kivu Park Hotel is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:00 AM.
Kivu Park Hotel has a restaurant on site.
Room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Free daily newspapers
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Sun View Kivu Hotel Gisenyi
Sun View Kivu Gisenyi
Sun View Kivu
Kivu Park Hotel Hotel
Kivu Park Hotel Gisenyi
Kivu Park Hotel Hotel Gisenyi

Kivu Park Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. It is not called Sun View, but the Kivu Park Hotel. That is also one of the locations that told me they did not receive payment from hotels.com and i had to pay them separately. This review is not for publishing, but for hotels.com
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shawer was not too good because of the water cut that could occurs any time. Beside that, i liked the hotel.
Stayed 4 nights in Dec 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Overall our stay was convenient, very well located and worth the price paid. Attention to the smaller things could take the hotel further such as broken shower handles and outdated TVs by other than that, well worth it.
Stayed 1 night in Sep 2018