See all properties

Serena Inn & Suites - Sundance

2.5 star property

Choose dates to view prices

Photo gallery for Serena Inn & Suites - Sundance

Two single beds with white linens and a wooden headboard, a desk, and a television.
Enjoy complimentary beverages at our self-service station, featuring a coffee machine, water and other drinks, and a selection of cups and snacks.
Simple, functional hotel with a flat roof and open space.
Welcome to our reception area, where friendly staff are available to assist with your stay. The reception desk offers a convenient check-in experience.
Relax by the pools, featuring a large rectangular pool and a smaller hot tub, surrounded by comfortable seating and dining areas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
2719 E Cleveland Street, Sundance, WY, 82729
  • Washington Park
    ‪3 min drive‬
  • Clarenbach Memorial Park
    ‪3 min drive‬
  • Devils Tower National Monument
    ‪36 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(83 reviews)
  • 178 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Desk, blackout drapes, iron/ironing board, free WiFi

Room

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

  • Sleeps 3
  • 1 King Bed

Similar properties

Two single beds with white linens and patterned bedspreads, a nightstand with a lamp and clock, and a decorative swan figurine.

Arrowhead Motel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (794)
$258 nightly
The price is $258 total
includes taxes & fees
Arrowhead Motel

About this property

Serena Inn & Suites - Sundance

Sundance hotel close to Washington Park
An indoor pool, a 24-hour business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sundance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Serena Inn & Suites - Sundance is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 468 out of 969 reviews
Rating 8 - Good. 291 out of 969 reviews
Rating 6 - Okay. 129 out of 969 reviews
Rating 4 - Poor. 49 out of 969 reviews
Rating 2 - Terrible. 32 out of 969 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Capucine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay with my Dad! Thanks again!
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ryan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bhautik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway so very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

TANJA

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
After reading some reviews we were curious to see how the breakfast was. I can tell you, they definitely upped their game with breakfast: biscuits and hot gravy, many cereals including Gluten free, 3 different milks including dairy free, many flavors of oatmeal, juice, muffins, breads. They had hard boiled eggs and English muffins with Nutella, which is my favorite breakfast. The coffee was fresh and hot so I was definitely impressed! They also had granola, honey, cream cheese, nuts, raisins, several jellies, yogurts and mixed fruit cups. I did not expect such a great breakfast. They also accommodated us with our small dog. Rooms were spacious, clean and comfortable. Only improvement I would suggest is if they could post their pet policy and price online. It's tough to decide on a place to stay when you don't know what you will get charged for your pet.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serena was very clean and comfortable. The rooms are spacious and the staff was friendly. Enjoyed our stay!
Stayed 3 nights in Mar 2025

8/10 Good

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.... was sad the pool was closed
Stayed 1 night in Mar 2025

10/10 Excellent

Manford

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2025

6/10 Okay

Kimberlie

Liked: Staff & service
Disliked: Cleanliness
There's were trash under the beds pop cans , etc . The host was very friendly and helpful .
Stayed 1 night in Feb 2025

10/10 Excellent

Lucretia

Liked: Staff & service

Small town charm

For a small town establishment, it was a great place to stay Would stay again if in the area
Stayed 2 nights in Jan 2025

8/10 Good

Jesse

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jessica

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

6/10 Okay

Kenika

Stayed 3 nights in Dec 2024

6/10 Okay

Vicki, Casper

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem with the thermostat in our room. We would set it at 66 but it kept going back to 77. It was a very hot night sleeping. it was too late and we were too tired to deal with maintenance The breakfast was very minimal. The price was right. We will give it another. try on another trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Donovan

Stayed 3 nights in Oct 2024

8/10 Good

Jackie, Shell Knob

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, reasonably priced and basic breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good for one night of my driving trip. Wasn’t happy the hot tub hasn’t worked for yrs and the pools heater went out weeks earlier. It wasn’t that important so it was a convenient place next to the highway. The washer and dryer were old and not as clean as it could have been, but it could have been because of a previous user. I would still stay here again. Close to Sundance and Devils Tower Excellent family owned restaurant near by. Longhorn Saloon. Not the chain. Affordable.😁
Stayed 2 nights in Oct 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service
For the money paid for this room - you couldn’t fault it! Have paid triple on this trip for same facilities. It’s not 4 stars but you pay your money you take your choice. Basic, Clean & Functional. Staff helpful & accomodating.
Stayed 1 night in Oct 2024

8/10 Good

Thomas J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Motel was pretty good. Pool was down only dislike
Stayed 1 night in Oct 2024

10/10 Excellent

Rikki

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed to feel comfortable and safe. The staff was very considerate, and the breakfast had everything we wanted. I wish all motels were as pleasant to stay in as this one.
Stayed 2 nights in Oct 2024

10/10 Excellent

elaine

Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was way too soft for two people to sleep on unless they really love cuddling. And we paid extra for this reservation instead of going with another cheaper hotel, because there was a pool and hot tub ... just to find out that the hot tub is broken and the pool is out of order. If I'd have known that, I would've saved some money and gone with a cheaper stay. Wouldn't stay there again!
Stayed 2 nights in Oct 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Clean

Very comfortable and clean. No elevator and a very minimal breakfast.
Stayed 1 night in Oct 2024