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Pillows Grand Boutique Hotel Reylof Ghent

4.0 star property

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Photo gallery for Pillows Grand Boutique Hotel Reylof Ghent

Balcony
Balcony
Courtyard
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Hoogstraat 36, Ghent, 9000
  • Gravensteen Castle
    ‪7 min walk‬
  • Ghent Town Hall
    ‪8 min walk‬
  • Saint Bavo Cathedral
    ‪9 min walk‬

Room options

View all photos for Presidential Suite, Multiple Bedrooms, Terrace, Garden View

Presidential Suite, Multiple Bedrooms, Terrace, Garden View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Presidential Suite, Multiple Bedrooms, Terrace, Garden View

  • 1356 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Royal Suite, 1 King Bed

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Family Double Room, Multiple Beds

  • 411 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Grand)

Luxury Room, 1 King Bed (Grand) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Room, 1 King Bed (Grand)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Non Smoking

Luxury Room, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Room, 1 Bedroom, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, Balcony (Grand)

Balcony

Luxury Double Room, Balcony (Grand)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, Balcony

Balcony

Luxury Double Room, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Double Room, 1 King Bed

  • 411 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Pillows Grand Boutique Hotel Reylof Ghent

4-star Ghent hotel, connected to a shopping center in Ghent City Centre
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pillows Grand Boutique Hotel Reylof Ghent offers 156 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Pillows Grand Boutique Hotel Reylof Ghent features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Pillows Grand Boutique Hotel Reylof Ghent is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Lof Restaurant - Overlooking the garden, this fine-dining restaurant serves dinner only.
Olivier Le Petit Bistro - This restaurant serves dinner only. Open daily.
The Living Bar - Onsite gastropub. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 34 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Lof Restaurant
  • Olivier Le Petit Bistro
  • The Living Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Piano
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 34 for adults and EUR 15 for children
  • Self parking fee: EUR 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit/debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has modern and historic sections. Guestrooms may be located in either section.
This property’s facilities fee includes spa facility access per 90-minute session (excludes treatments). Advance reservations are required.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the fitness facility without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Grand Reylof
Hotel Reylof Sandton
Hotel Sandton Reylof
Sandton Grand Hotel
Sandton Grand Hotel Reylof
Sandton Grand Hotel Reylof Ghent
Sandton Grand Reylof
Sandton Grand Reylof Ghent
Sandton Reylof
Sandton Reylof Hotel
Pillows Grand Hotel Reylof Ghent
Pillows Grand Reylof Ghent
Pillows Grand Reylof
Pillows Reylof Ghent Ghent
Pillows Grand Hotel Reylof
Pillows Grand Boutique Hotel Reylof Ghent Hotel
Pillows Grand Boutique Hotel Reylof Ghent Ghent
Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent

Pillows Grand Boutique Hotel Reylof Ghent Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 803 out of 932 reviews
Rating 8 - Good. 99 out of 932 reviews
Rating 6 - Okay. 20 out of 932 reviews
Rating 4 - Poor. 7 out of 932 reviews
Rating 2 - Terrible. 3 out of 932 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok. Good location, food nice.
Stayed 2 nights in May 2025

10/10 Excellent

Gregory, Salt Lake City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff providing superb hospitality. Sophia in the breakfast Cafe is the very best!!
Stayed 6 nights in Apr 2025

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented property
Stayed 1 night in Apr 2025

10/10 Excellent

Sandy

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Gent!

By far the best hotel in Gent, only a few minutes walk from the centre, really good food options in the hotel and nearby. The rooms are amazing with a real luxury feel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows Grand Boutique Hotel Reylof was a wonderful option for our stay in Ghent. Close to the major sights in Ghent, including Gravenstein and St Bavo Cathedral (with the incredible Van Eyck alterpiece - don't miss it), the staff was very helpful. The hotel has a spa and a lovely atrium garden. Despite its great location, the hotel was quiet and restful. And, it has great restaurants! Its Michelin restaurant was closed on the night we were there, but, we needn't have worried, their "casual" bistro was also fabulous. Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Practically Perfect Hotel

I loved my stay here and only wish it was longer. The staff are kind, friendly and helpful, everyone says hi as you walk through the hotel. The building is beautiful with sumptuous relaxing interior decor from the restaurant to the garden to the room. The room had everything I could need including a balcony with a view over the garden. And to top it all off there is a stylish relax spa with excellent massage and pleasant pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Mrs V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in central spot in Ghent.

The hotel was so good and comfortable. The restaurant was good, though very busy. Staff were generally very good and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley James, Rainham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Annick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always return.

Great location, beautiful building, great ambiance, love the design of the rooms. Nothing to add! Will always return.
Stayed 1 night in Mar 2025

6/10 Okay

ALLEN

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
This is a beautiful, spacious two bedroom apartment with all the benefits of home. What it lacks is information. This starts with check in. They use a "digital key" as if everyone on earth knows what that is. I don't and no one I know does. It's not hard to operate once you have it and someone tells you how to use it, but until then, it's just the source of frustration. Same problem inside this beautiful space. How do you work the heat? It is chilly outside we need heat. We are left to play with the registers and hope. You know the old saying about "assuming" that people know how to operate everything? They don't. At home, we keep a notebook explaining everything. You could do the same AND then this would be magnificent.
Stayed 1 night in Mar 2025

8/10 Good

Allen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows is a beautiful, modern hotel. Our room was large - although they staged a large TV at the foot end of the bed, in effect cutting off the view of 2/3rd's of the room. This is a full service hotel that charges big city prices for everything, so be prepared. Two side points. One, they have no water - except in bottles - UNLESS it's to their advantage. So at the breakfast buffet (which is really good), they have "free" water. Anywhere else in the building it several euros. Last, I must note that I made a reservation for the wrong night - off by one - immediately tried to change and was told "too late" or the equivalent. Do not reserve here unless you make sure you have the right night(s) and pay a bit more for the right to change until you are absolutely certain. I'm still surprised by the manner in which we were treated on the issue - especially because the hotel itself, and the staff are just terrific.
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central but in a quiet area. Breakfast is costly for leisure visitors €33/€35 per day. Lots of nearby cafes & restaurants. Very clean great rooms, very pleasant environment. Faultless. Reception is very helpful & friendly, relaxed environment. Lovely Spa, sauna & small pool, a real oasis in the city. Easy links to train station by trams T1, T3 & T4 with stops nearby (often not shown on google planner. Just be careful you go in the correct direction! Costs €2.50 just touch in with bank card on WHITE terminal (no touch out), can change trams/bus within 1hr for no extra cost.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with an incredible spa
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a striking building. The room was spacious and spotless. Staff were excellent and quick to resolve any questions. 5 mins walk to the old town with its multitude of stunning vistas and endless chocolate shops. Highly recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Eddy, Newhaven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff throughout the hotel were lovely and welcoming. The rooms were comfortable and quiet and the breakfast buffet was excellent.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, amenities
The best
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best hotels in Gent.
Stayed 3 nights in Jan 2025

10/10 Excellent

Florence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff are nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Amenities
The hotel is excellent as are the staff attentive to any details and always accommodating. Exceptional value for accommodation at such close proximity to Gent Centre Will seek other Pillows hotels on future travels
Stayed 2 nights in Dec 2024

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful classy weekend

Beautiful hotel, we stayed for three nights to visit the Christmas market. We had a Pillows suite which was very spacious with a walk in wardrobe! Very comfortable bed and great walk in shower. Was surprised that the hotel uses single use plastics for bathroom products still. The bar was very quiet and did not have much of a vibe, however we did stay in the week and perhaps it’s more lively at the weekend, however the cocktails were great! One of the most chilled and enjoyable breakfast experiences we have had at a hotel!
Stayed 3 nights in Dec 2024

10/10 Excellent

R E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Anniversary in Ghent

Lovely hotel in an excellent location. Good spa facilities with small pool, infrared solarium and sauna. Brilliant breakfast. Friendly and helpful staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing rooms, great buffet breakfast
Stayed 3 nights in Dec 2024