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Holiday Inn Gent Expo, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Gent Expo, an IHG Hotel

Exterior
Lounge
Bar (on property)
Exterior
Point of interest

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
Maaltekouter 3, 9051 St-Denijs Westrem, Ghent, 9051
  • Flanders Expo
    3 min walk
  • Maria Middelares
    6 min drive
  • Citadel Park
    7 min drive
  • Kortrijk (KJK-Kortrijk-Wevelgem Intl.)
    37 min drive

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Atrium View)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds (Atrium View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Atrium View)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Atrium View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property - evening/night

Residence Inn by Marriott Ghent

Breakfast included
Pet friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (219)
The price is $105
per night
$119 total
includes taxes & fees
Jan 9 - Jan 10
Residence Inn by Marriott Ghent

About this property

Holiday Inn Gent Expo, an IHG Hotel

4-star Ghent hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Gent Expo, an IHG Hotel offers 169 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 10 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 5802 square feet (539 square meters) include conference space. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Gent Expo, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 5,802 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (98 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Uncovered self parking fee: EUR 15 per night (in/out privileges)
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Expo Gent
Gent Expo
Holiday Inn Expo Gent
Holiday Inn Gent
Holiday Inn Gent Expo
Holiday Inn Gent Expo Ghent
Holiday Inn Gent Expo Hotel
Holiday Inn Gent Expo Hotel Ghent
Ghent Holiday Inn
Holiday Inn Ghent

Holiday Inn Gent Expo, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 149 out of 667 reviews" "
Rating 8 - Good. 323 out of 667 reviews" "
Rating 6 - Okay. 122 out of 667 reviews" "
Rating 4 - Poor. 51 out of 667 reviews" "
Rating 2 - Terrible. 22 out of 667 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

SIMON

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for a stopover
Hotel is in a retail park, feels quite a remote neglected site, next to the Conference Area of town.
Stayed 1 night in Mar 2024

6/10 Okay

Andrew

Traveled with family
very dated
Stayed 1 night in Jun 2024

2/10 Terrible

Mohamed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Keith, Benfleet

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are the best thing about this hotel. they are friendly, attentive and efficient. The Hotel itself is dated, showing sides of neglect (peeling wallpaper in room etc) and just tired. Its on an industrial estate with lovely views of an Ikea
Stayed 1 night in Mar 2024

10/10 Excellent

Jamarys, CHANDLER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff super nice and helpful. The train is just a couple of minutes walk away and takes you straight into town. The food and coffee were great. The esthetics of the hotel are on the older side but it was very clean so I did not mind. I think the only negative is the loop driving around to get to the hotel. The signs aren’t the greatest so you may miss it the first time. This is not the hotels fault though so nothing negative really to say about this place.
Stayed 2 nights in Sep 2023

8/10 Good

Annmaria

Stayed 1 night in Sep 2023

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Reception staff were good on check in. Hotel however is dirty and out dated
Stayed 1 night in Sep 2023

6/10 Okay

Azam

Traveled with family
Could be much better
Standard. Entrance is good but rooms had several mosquitos and they are meant to be elimanatee before guests arrive. Instead we got told if had informed them they could have used treatmemt to try n get rid off them but was too late as we arrived past midnight for 1 night. No compensation given
Stayed 1 night in Aug 2023

8/10 Good

Sean

Traveled with family and small children
Liked: Staff & service
Staff were great when we arrived at 10pm, checkin was smooth. The hotel has seen better days and just a bit run down tbh. Not much around the local area for breakfast so we opted for theirs, 19 euros per adult (pricey) but kids (i think under 11) are free... very good variety so we started the day well. Big open air parking but why do you make us pay 7 euros? we're staying the night! For one night, it's close to the beautiful ghent and reasonably priced but i wouldn't stay there for longer... needs a revamp!
Stayed 1 night in Aug 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service
I've stayed in this hotel a few times as it is convenient & have always found the staff friendly & approachable. The rooms are clean, quiet & air conditioned. They are, perhaps, beginning to show their age although I noticed that some rooms were having work done on them so may be being updated. As an English speaking traveller, my only real gripe is the lack of a decent English speaking TV channel (I think Al-Jazeera News was more or less the only choice). This may be a post-Brexit thing but some BBC channels, say, would be nice.
Stayed 1 night in Jun 2023

8/10 Good

Oluwakemi

Liked: Cleanliness, staff & service, property conditions & facilities
Not easy to access the hotel by public transport or by car. The roads to the hotel are not easy to understand even via sat navigators
Stayed 2 nights in Jun 2023

10/10 Excellent

Guruprasad

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for families. Friendly staff, well maintained rooms, great breakfast option. Location is not easy to get to and from..
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay!
Friendly staff and great location near tram station. Only takes 10 minutes to get to main train station, 25-30 mins to get to heart of Ghent. Quiet and safe, good breakfast!
Stayed 1 night in Apr 2023

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff and good breakfast
Big room, with king sized bed. Staff was very friendly and breakfast had a decent selection and nice seating area in the centre of the hotel. All in all comfortable stay.
Stayed 1 night in Jan 2023

8/10 Good

Sam

Stayed 1 night in Dec 2022

2/10 Terrible

Jonathan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant, outdated & expensive!
The very worst hotel I have stayed in for the cost. I paid 208euros without breakfast for a hotel that was so dated. Doesn’t feel like it has been decorated since 1980’s. Felt dirty and old fashioned. Nasty shower curtain, too hot and ridiculous price for a hugely outdated hotel. This is unacceptable from a major brand, in a significant city in 2023.
Stayed 1 night in Nov 2022

8/10 Good

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stop for a business traveller.
Stayed 1 night in Oct 2022

6/10 Okay

james

Stayed 1 night in Aug 2022

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with comfortable beds.
Stayed 1 night in Jun 2022

8/10 Good

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2022

2/10 Terrible

Troy, Alexandra

Stayed 1 night in Apr 2022

10/10 Excellent

JohnJ, Calgary AB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a larger room and it was awesome. The staff was excellent. There is little in the immediate area but the hotel is a short walk to the bus and public transportation was effective.
Stayed 3 nights in Aug 2020

2/10 Terrible

Keri

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointing
Very disappointed & usually Holiday Inn is a good hotel! 1st there was a big queue to check in which took 30 mins. That couldn’t be helped but the check in girl said I had to pay €10 as check in parking was only for 20 mins? There was no mention either that you have to pay €10 day to park there? In my room we only had 2 power points which were far away from our beds? We would be out working all day so would need to charge our phones & laptops over night and in case of emergency I want my phone by my bed? So we had to rearrange the room When moving our beds the dust underneath was disgusting... the cleaner had obviously never hoovered under there! Very surprised as Holiday Inn is usually a good hotel.
Stayed 3 nights in Mar 2020