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Holiday Inn Express & Suites Ghent by IHG

3.5 star property

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Photo gallery for Holiday Inn Express & Suites Ghent by IHG

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Free daily buffet breakfast
Reception
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Pet friendly
  • Parking available
  • Bar
$105
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Akkerhage 2, Ghent, East Flanders, 9000
  • Ghelamco Arena
    ‪9 min walk‬
  • Ghent University Hospital
    ‪10 min walk‬
  • Citadel Park
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Kitchenette

Suite, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Queen Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite

Electric kettle

Suite

  • Sleeps 1
  • 1 Twin Bed

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About this property

Holiday Inn Express & Suites Ghent by IHG

3.5-star Ghent hotel walkable to Ghelamco Arena
This smoke-free hotel features a 24-hour health club, a bar/lounge, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room, and dry cleaning. Change of towels is available on request.
Holiday Inn Express & Suites Ghent by IHG offers 126 accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ghent hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desk chairs and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a 24-hour business center, meeting rooms, and coworking spaces. This eco-certified hotel also offers a 24-hour health club, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express & Suites Ghent by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Lobby Bar - This lobby lounge serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 40 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Electric bike charging
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 125 per vehicle (one-way, maximum occupancy 8)
  • Self parking fee: EUR 19 per night (in/out privileges)
  • Nearby parking fee: EUR 40 per day (1640 ft away)
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Gent Holiday Inn Express
Holiday Inn Express Gent
Holiday Inn Express Gent Ghent
Holiday Inn Express Gent Hotel
Holiday Inn Express Gent Hotel Ghent
Express Hotel Ghent
Ghent Holiday Inn
Holiday Inn Ghent

Holiday Inn Express & Suites Ghent by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 85 reviews
Rating 8 - Good. 28 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Emily, Leamington Spa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfy bed, easy car charging in basement. Breakfast not brilliant, but serviceable.
Stayed 1 night in May 2025

10/10 Excellent

Jan Holmbach

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super and close to the highway

Due to work on the building, it was difficult to find the hotel as scafolding was hiding the logo. But the hotel itselfe was super
Stayed 1 night in May 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness

Ok stay

Arrived at 2:45 and asked if room was ready (member arrivals from 3pm). Was told it would be at least 30 minutes (which would then be after check-in time). Eventually got into the room at 3:20pm. Came back down at 4:15pm and other families still waiting. 1/2 a toilet roll in the bathroom. Only decaf coffee pods available. No milk or creamer in room. Conditioner hadn't been restocked either. Building works currently ongoing very close- we were woken at 7:30am to the sound of banging and drilling! But it was good value and a decent size room for our family of 4. Breakfast also had a decent selection too.
Stayed 1 night in May 2025

10/10 Excellent

Vikas

Liked: Cleanliness, property conditions & facilities
Great value for money, Ece at reception was amazing - she was all by herself yet managing the desk and the bar with multiple clients with a smile on her face.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly received at reception; clear instructions. Nice clean room.
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Stayed 1 night in Apr 2025

10/10 Excellent

Melike

Stayed 4 nights in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

4/10 Poor

Alexis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service pas sérieux.

J’ai demandé un lunchpakked via email lors de la réservation, on m’a répondu ok, puis j’ai confirmé ma demande lors du Check in on m’a répondu ok. Lors du Check out à 3h30 du matin je demande mon lunchpakked comme prévue mais on m’informe que je n’aurais celui ci. Je n’ai donc pas pu me restaurer et je suis resté sans mangé de 17h00 le 22/04 à 12h00 le 23/04 en étant debout depuis 3h00 du matin. Je travaille très régulièrement à Gand, je choisirai un autre hôtel la prochaine fois je pense.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!!!

It’s was amazing. Good service, clean, comfortable, huge space, coffee machine, nice toilet and there are a lot of charging points.
Stayed 1 night in Apr 2025

10/10 Excellent

pilar

Traveled with family and small children, Traveled with family
Liked: Amenities
Very helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this hotel and it’s very convenient, being adjacent to the motorway. The staff are always courteous and helpful and the rooms clean, tidy and comfortable. I genuinely have no hesitation in recommending this hotel, or staying there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2025

10/10 Excellent

Cintia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked the most was having a small kitchenette. With two little ones, was good to be able to warm their bottles, or prepare some snacks. The room was super clean and modern.
Stayed 1 night in Feb 2025

10/10 Excellent

Wajahat

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, helpful staff and all areas clean.
Stayed 1 night in Dec 2024

8/10 Good

muhammad, essex

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was horrible. Aprt from that property is nice clean and rooms were spacious.
Stayed 1 night in Dec 2024

10/10 Excellent

Aurélie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. Propre et confortable. Accueil très soigné
Stayed 1 night in May 2025

8/10 Good

Livio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto comoda per entrare in autostrada, ma assolutamente scomoda per arrivare in centro, nel complesso comunque la mia recensione è buona
Stayed 1 night in May 2025

8/10 Good

Naman

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and good. I booked a suite and it had two double bed, a dining table and a kitchennete. We really enjoyed the room as we were 4 people. The only thing was there was no dustbin bag so sometimes we had issues in storing wet dust.
Stayed 3 nights in Apr 2025

8/10 Good

Johannes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Cornelis, Waddinxveen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Redelijk nieuw hotel direct naast de snelweg naar Antwerpen. Alles erg netjes, kamers klein en erg warm. Bedden niet zo fijn. Fijne android tv, met stream mogelijkheden. Slapen met raam open is geen optie door de herrie van de snelweg. Hotel ligt ver buiten centrum. Bushalte voor de deur. Met bus en overstap op tram in 40 min in de mooie stad met heel veel terassen. Parkeren bij hotel voor 19 euro per dag is best veel geld.
Stayed 2 nights in Apr 2025

6/10 Okay

sebastien

Business traveler
Liked: Cleanliness, staff & service

From awful to perfect

First night was horrible, a door was separating my room to the next one. I could hear the guy snoaring and talking, awful. I dont get why they propose this type of room to single person. After complaining the next day i was moved to another room which was perfect. The guy was very helpful and kind. Room.was clean and tidy.
Stayed 2 nights in Apr 2025

8/10 Good

Petra & Markus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room to travel with family/kids.
Stayed 2 nights in Apr 2025

10/10 Excellent

Egon

Stayed 1 night in Apr 2025

10/10 Excellent

J.H.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, comfortabel en schoon.

Fijn en recent opgeleverd hotel. Comfortabele en schone kamers. Douchecabine is lekker ruim. Meer dan voldoende oplaadplekken voor elektrische auto’s. Daar het hotel op een industrieterrein zit, is €19 wel wat gortig voor het parkeren. Ontbijtbuffet is toereikend, maar betreft het standaard Holiday Inn-ontbijt. Iets meer variatie in de warme gerechten en bijvoorbeeld verse jus d’orange waren welkom geweest, maar dit is echter meer aan algemene Holiday Inn-issue.
Stayed 1 night in Apr 2025