4/10 Poor
Marianne
Traveled with family
Oct 14, 2024
Disliked: Staff & service, amenities
Paid for a direct waterview and you had to stand at very corner of window to see! No toiletries what so ever in the room. Air conditioner unit was loud in room which made it impossible to sleep. Sounded like ac units for building were above our room which was room number 307. Bathroom fan was loud and noisy and vibrating, No ice on our floor for drinks. Clean but bare room, with not even a picture on the walls. Not worth the almost 400 we paid. Very disappointed. Front desk was very unhelpful and actually told us misinformation. We asked where Frank’s on front was as we were deciding where to eat dinner and they said it was way down the street on other side, but to dine at their restaurant on property. After eating at their restaurant and walking outside we discovered it was literally next door one hundred feet away! The restaurant, The Independent, was terrible with bad service and food. Not worth the price…dine elsewhere.
Marianne
Stayed 1 night in Oct 2024