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Horseshoe Black Hawk

3.0 star property

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Photo gallery for Horseshoe Black Hawk

Casino
Pillowtop beds, in-room safe, desk, blackout drapes
Lobby sitting area
Lounge
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
401 Main St, Black Hawk, CO, 80422
  • Monarch Casino Black Hawk
    ‪1 min walk‬
  • Ameristar Casino Black Hawk
    ‪7 min walk‬
  • The Gilpin Casino
    ‪12 min walk‬
  • Boulder, CO (WBU-Boulder Municipal)
    ‪62 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Luxury Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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The price is $89
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About this property

Horseshoe Black Hawk

3-star Black Hawk hotel walkable to Ameristar Casino Black Hawk
3 restaurants, a casino, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Horseshoe Black Hawk offers 240 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a casino, multilingual staff, and ski storage. Onsite self parking and valet parking are complimentary.

Horseshoe Black Hawk has designated areas for smoking.

Brew Brothers - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Roxy's Restaurant & Bar - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Dash Cafe - This delicatessen serves lunch and dinner. Open daily.
Starbucks - Onsite café. Open daily.
Taco Cantina - Onsite family restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brew Brothers
  • Dash Cafe
  • Roxy's Restaurant & Bar
  • Starbucks
  • Taco Cantina

Things to do

  • 27 gaming tables
  • 900 slot machines
  • Casino (42,400 square feet of space)
  • Ski storage
  • Sportsbook

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay
  • Resort fee: USD 19.01 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Isle
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk
Isle Hotel
Isle Capri Black Hawk
Isle Hotel Black Hawk
Isle Hotel Black Hawk
Isle Casino Black Hawk
Isle Casino Hotel Black Hawk Hotel
Isle Casino Hotel Black Hawk Black Hawk
Isle Capri Black Hawk
Isle Casino Hotel Black Hawk Hotel Black Hawk
Hotel Isle Of Capri
Isle Of Capri Hotel
Isle Of Capri Casino & Hotel
Horseshoe Black Hawk Hotel
Isle Casino Hotel Black Hawk
Horseshoe Black Hawk Black Hawk
Horseshoe Black Hawk Hotel Black Hawk

Horseshoe Black Hawk Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 447 out of 1005 reviews
Rating 8 - Good. 264 out of 1005 reviews
Rating 6 - Okay. 139 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice
Stayed 1 night in Aug 2024

2/10 Terrible

Leonor, Thornton

Disliked: Cleanliness, property conditions & facilities
First of all, I brought my children, they make you sign an affidavit that your children will not go near the casinos. Which is great! The room has no soap, the toilet paper was almost gone, no extra. The room was cold, the heater was at 72. But it was still cold. We then found out the window was opened and wouldn’t close as the latch was broken. Very dangerous as no screen. We were on the 4th floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in, Rebecca was very nice and very helpful. She even took the time to show me how to use the elevator, and show me how to get back to my car. Above and beyond customer service. I only stayed the one night. As a lot of others said, it was very hot in the room, but I opened the window, and that was comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. The gambling was terrible.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The brew bar was a nice place to watch the game and had great food! It was also nice to take some money home from the slots!
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice!!!
Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Stayed 1 night in Oct 2024

6/10 Okay

robert m

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bartender in the casino was rude. Dealers rarely looked up to see who was waiting. Not a great place. I’ve been all over to casinos and have never had issues like this.
Stayed 5 nights in Nov 2024

8/10 Good

gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First visit since Ceasar’s bought the property. I was amazed at the upgrades and improvements
Stayed 3 nights in Nov 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

todd

Stayed 1 night in Oct 2024

8/10 Good

Christina

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Kariann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Owen

Stayed 1 night in Oct 2024

6/10 Okay

Jose

Traveled with partner
Random people asking to use your room key to go up the elevators. No room service after 3 night stay. Door to bathroom would not close. Phone was not working. No Gym. No free breakfast for as much as they charge. Room was nice and spacious. 2nd time staying here, next time I will stay somewhere else.
Stayed 3 nights in Nov 2024

4/10 Poor

brianna

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would have to admit horseshoe is definitely 2nd best to monarch. Got checked in early and paid the fee. Got to our room and the keys didn’t work. Had to spend extra time going to the desk waiting for new keys to work. The water pressure in the room is absolutely nonexistent. Good luck cleaning up. The room service. Also nonexistent. Got told when we checked in to call if we need anything extra because there was 4 adults in 1 room. Called. Got told to come to the desk to get more towels. What’s the point of room service or even saying to call for extra when you could’ve just gave us extra to begin with instead of making an extra trip. I would say it did smell good in the hotel and was relatively clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beds are “short sheeted.” They make the beds such that the blanket and sheets stop about 16 inches from the top of the bed. I slept with my shoulders and chest uncovered all night. No spare blankets in the closet… and we couldn’t find the thermostat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Gerald

Traveled with group
Disliked: Staff & service, property conditions & facilities
When I checked in. Within 5 minutes I tried to use the toilet and it wouldn’t flush. I call the front desk and by the time someone came I tried to fix it myself. 10 minutes later it still wasn’t fixed so I let the maintenance man come and he said it was fixed. Later that night after shift change another maintenance person came and replaced the handle and lo and behold it still wasn’t fixed. They only offered to return the resort fees. I believe I was entitled to way more than that!
Stayed 1 night in Nov 2024