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Ascott Gurney Penang

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascott Gurney Penang

Front of property - evening/night
Point of interest
2 outdoor pools, sun loungers
In-room safe, individually decorated, individually furnished, desk
2 Bedroom Premier Sea View | Beach/ocean view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Gurney Drive
    3 min walk
  • Gleneagles Penang Medical Centre
    4 min walk
  • Pulau Tikus Market
    12 min walk
  • Penang (PEN-Penang Intl.)
    33 min drive

Room options

View all photos for Studio Premier Twin City View

In-room safe, individually decorated, individually furnished, desk

Studio Premier Twin City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Twin City View

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio Twin City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio King City View

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio King City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

1 Bedroom Premier Sea View | In-room safe, individually decorated, individually furnished, desk

1 Bedroom Premier Sea View

  • 640 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King City View

View from room

Studio Premier King City View

  • 473 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier Sea View

2 Bedroom Premier Sea View | Private kitchen

2 Bedroom Premier Sea View

  • 1152 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

G Hotel Kelawai

Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1027)
The price is $112
per night
$124 total
includes taxes & fees
Dec 9 - Dec 10
G Hotel Kelawai

About this property

Ascott Gurney Penang

4-star hotel in Downtown George Town
2 outdoor pools, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Ascott Gurney Penang offers 271 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include desks. 32-inch Smart televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.
Ascott Gurney Penang features 2 outdoor swimming pools, a waterslide, a 24-hour fitness center, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 7965 square feet (740 square meters) include conference space. This family-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in February 2022.

Ascott Gurney Penang is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ascott Gurney Penang has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 to 100 for adults and MYR 38 to 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,965 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 36 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults, and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Ascott Gurney Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 116 reviews" "
Rating 8 - Good. 20 out of 116 reviews" "
Rating 6 - Okay. 4 out of 116 reviews" "
Rating 4 - Poor. 4 out of 116 reviews" "
Rating 2 - Terrible. 0 out of 116 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good experience!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mei Lin Catherine Therese

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, restful and and helpful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas Yin Hua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearly a 2 week stay at Ascott Gurney. A lovely hotel with great facilities. Rooms were spacious and clean.. Lovely downstairs bar / reception area. Swimming pool area was great.. separate covered pool area for children to use..gym well equipped and with good air con. Location of the hotel is really good. You can walk into George Town if you want (approx 40 minutes) or take a taxi which won't cost a lot. Opposite the hotel is a recently completed park / walking area, very pleasant. Shopping malls and food options within easy walking distance of the hotel, all on Gurney Drive. Staff on the whole were excellent. Special mention to staff member Nicholas, whose demeanour and attitude towards helping guests was first class. Only used the cafe / restaurant once but the food was of a good standard.. Would definitely look to stay again on my next trip to Penang.
Stayed 12 nights in Jul 2024

10/10 Excellent

Mario Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly & helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Liying

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room.
Stayed 5 nights in Jul 2024

10/10 Excellent

Shaharizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Shaharizan

Liked: Cleanliness, property conditions & facilities, room comfort
Spacious and well located
Overall, a great hotel. Spacious room and well located
Stayed 1 night in Jul 2024

10/10 Excellent

howard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and nice location
Stayed 3 nights in Jun 2024

8/10 Good

Bee Hoon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Everything is good. Strategic location. Easy to travel around the tourist places.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fook Chin, Petaling Jaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.... but also suffers the same problems as in many other hotels. Can they manage the queue better for the eggs station during morning buffet breakfast. As it is open, guests tend not to queue or know if there is the line. And the poor chef is taking orders from left and right and can be annoying if the chef starts taking orders from others instead of the guests who have been quietly queueing up....
Stayed 3 nights in Jun 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Staff & service
Not bad
Stayed 6 nights in Jun 2024

10/10 Excellent

Lay Lay

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in May 2024

10/10 Excellent

Lai Yi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located along the prettiest coast. The huge park is just 1 minute across the hotel. Really! There’s a playground, skater park and lanes for running/ scooter. The hotel is very pretty, rooms are clean and quiet. Nicely renovated. Our suite comes with a living room, 6seater dining table and a side kitchen. Really friendly for families. My girl enjoyed her stay so much! The plus point is the pool, the kids pool comes with 2 slides and shower “mushrooms”. It is so fun!
Stayed 3 nights in Jun 2024

10/10 Excellent

Pyie Hein

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is very convenient and hotel provides shuttle service to Gurney Plaza. Stayed at the room with Bay View for 2 nights. The room is new, clean and spacious. Staffs are really friendly too. Enjoyed the stay there.
Stayed 2 nights in May 2024

10/10 Excellent

SHUFEN

Stayed 3 nights in May 2024

10/10 Excellent

Wooyang, West Fargo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location during a stay.
Stayed 2 nights in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room has a good view facing the sea. Clean room and spacious
Stayed 3 nights in Mar 2024

8/10 Good

san jade

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 3 nights in Feb 2024

8/10 Good

Wai yee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very appreciated of the staffs very helpful and nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Raj, La Crescent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel with efficient and helpful staff. Hotel facilities were really good. The free shuttle to the night market was also a bonus. Well positioned for access to George Town by cab but far enough out to feel calmer and more relaxed. Good eateries within walking distance.
Stayed 4 nights in Jan 2024

8/10 Good

TAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the decoration, cleaniness, service of the hotel and politeness of hotel staffs. I like it facing the sea and the hotel is walkable to good reviews eating place along the sea front. It is also connected to a 2nd storey high shopping mall in which not much of food options. I dislike shampoo unable to retract from the container and the staff of house keeping did not repair/ change it. I also dislike the traffice flow in that area because the area tend to have traffic jam when returning to the hotel.
Stayed 3 nights in Jan 2024