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Sunway Hotel Georgetown Penang

3.5 star property

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Photo gallery for Sunway Hotel Georgetown Penang

Outdoor pool
Meeting facility
Reception
Suite | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
  • Penang Times Square
    ‪2 min walk‬
  • KOMTAR
    ‪3 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe 1 King

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 1 King

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Interior

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club twin Room

Interior

Club twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room

In-room safe, desk, laptop workspace, blackout drapes

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier King Room

In-room safe, desk, laptop workspace, blackout drapes

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club double Room

In-room safe, desk, laptop workspace, blackout drapes

Club double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room

In-room safe, desk, laptop workspace, blackout drapes

Club Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe king Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

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About this property

Sunway Hotel Georgetown Penang

3.5-star George Town hotel, connected to a shopping center in Downtown George Town
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sunway Hotel Georgetown Penang features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sunway Hotel Georgetown Penang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 25 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 25 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Sunway Hotel Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 1001 reviews
Rating 8 - Good. 462 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was a big disappointment was the breakfast. We didn't include it so paid for it and it was underwhelming and expensive for what you got quality-wise. The hotel itself, would definitely stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lai Fun Alice

Traveled with group
Disliked: Amenities
Under my account i done 3 bkgs (10 paxs) as packages (airfare hotels) yet hotel only found 3 rooms and said Expedia cancelled bkg !! Last min i need to re-book 2 rooms . Till now under investigate case# 08587810 yet to revert me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll go back again for sure
Stayed 2 nights in Feb 2025

6/10 Okay

Kadiman

Business traveler
Hotel is located at convenient location surrounding with local food outlet
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location and staff really professional.
Stayed 3 nights in Feb 2025

6/10 Okay

Paul

Traveled with group
A little run down building but great location
Stayed 2 nights in Feb 2025

10/10 Excellent

marie-josee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and safe property. Staff is amazing, the restaurant makes the place smell amazing and I recommend it to anyone visiting Georgetown, Penang.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thanh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most things in Georgetown. This hotel is very spacious and is very comfortable for an affordable price.
Stayed 5 nights in Feb 2025

8/10 Good

Victoria

Stayed 1 night in Feb 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money a short walk away from central Georgetown; service good, room was fine, breakfast was acceptable.
Stayed 3 nights in Jan 2025

8/10 Good

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My first priority is always this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet room in a great location.
Stayed 2 nights in Feb 2025

8/10 Good

Tran, Villa Park

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs and easy access to local food. Please consider providing the hand or face towels besides the bath towels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mangalanathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don't use parking

Stayed 2 nights in Feb 2025

8/10 Good

Alice

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

FITZROY

Stayed 1 night in Feb 2025

6/10 Okay

eric

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel over all is ok but the deal breaker is the WiFi. It is an open network with no security to protect anything you send over the web. We could not log in our server because it is not a safe web set up. Much better hotel options in the area with the same price range
Stayed 2 nights in Jan 2025

6/10 Okay

Audra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The condition of the room is quite bad, carpet to the bathroom is soaking wet. Curtains are torn. Only positive is the staff
Stayed 3 nights in Jan 2025

10/10 Excellent

gim seong

Stayed 6 nights in Jan 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Room was clean and has toiletries and slippers in case you forgot them at home. We did not have a car so parking wasn’t required but I was told that it’s difficult to find parking in Penang. On the hotels.com description it says close to shopping Center which I think is referring to Time square however that mall is closed. There are other shopping areas just a little farther away. The street where the hotel is located. The food stalls open at night and you can gets some pretty tasty food there as well as fresh juices
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanny

Stayed 1 night in Dec 2024

8/10 Good

Ming

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

SUPAPORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to Penang, I stay at Sunway Georgetown because of the excellent service, clean rooms, and especially the comfortable bed. The location is also very convenient for getting around. I will definitely come back again. Tuk - Bangkok.
Stayed 2 nights in Dec 2024