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Sunway Hotel Georgetown Penang

3.5 star property

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Photo gallery for Sunway Hotel Georgetown Penang

Outdoor pool
Family Room | In-room safe, desk, laptop workspace, blackout drapes
Suite | Living room | 32-inch LCD TV with satellite channels, TV
Meeting facility
Suite | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
  • Penang Times Square
    ‪3 min walk‬
  • KOMTAR
    ‪6 min walk‬
  • 1st Avenue Mall
    ‪8 min walk‬
  • Penang (PEN-Penang Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe 1 King

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 1 King

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Lobby

Cititel Penang

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (676)
The price is $54
per night
$66 total
includes taxes & fees
Feb 22 - Feb 23
Cititel Penang

About this property

Sunway Hotel Georgetown Penang

3.5-star George Town hotel, connected to a shopping center in Downtown George Town
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sunway Hotel Georgetown Penang features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sunway Hotel Georgetown Penang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 25 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 25 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Sunway Hotel Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 469 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Soh Mui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very comfortable, and the service was very good. We will stay at this hotel again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Keong Ping

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Easy access to food and places of interest.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be friendly, understanding and knowledgeable. My family and I enjoyed our stay and would gladly come back if we visit Penang again.
Stayed 8 nights in Oct 2024

10/10 Excellent

On keat

Liked: Staff & service, property conditions & facilities
Easy access to food. Safe environment
Stayed 6 nights in Jul 2024

8/10 Good

Yvette, Maple Ridge

Traveled with family
Liked: Staff & service
Very convenient for street food. Easily walkable to majority of famous hawkers
Stayed 3 nights in Sep 2024

8/10 Good

FELIX HUNG VI

Traveled with partner
Liked: Cleanliness, staff & service
Great location for hawker food
Stayed 3 nights in Sep 2024

10/10 Excellent

Sek Fun

Stayed 1 night in Sep 2024

8/10 Good

Noel

Liked: Staff & service, amenities, property conditions & facilities
Previous guest hair left on the bed side table. Housekeeping did not do their job well. Cleanliness not up to the standard. Quiet disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 weeks rooms are nicely renovated and hotel is very conveinient situated for shopping and dining out. We did not use public transport because the hotel was central to most places and we just got a Grab and on average we spent 7 ringhit to get to 90 percent of the places we visited, Breakfast a bit ordinary and pool while it was never crowded a bit on the smallish side and very limited seating they can put more seating and should. plus getting out of the pool for the elderly could be a little difficult as there are no proper steps in place but we managed On the whole great place and I would go back.
Stayed 16 nights in Aug 2024

6/10 Okay

AIK BENG

Liked: Staff & service
Food stalls nearby and central
Stayed 7 nights in Aug 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the middle of a mega mall which is convenient for shopping and rainy weather options. Overall friendly helpful staff that helped us with luggage and importantly booked us a van to the airport.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kai Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly helpful staff
Lovely hotel with great and helpful staff. Beds were comfy,pool was great to cool off with towels provided. They cleaned our room every day. Location great for hawker food stalls.
Stayed 4 nights in Aug 2024

6/10 Okay

KUMPOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Gem in Georgetown
This is our 4th stay during our visit here in Georgetown., All is good except for their Vintage Wall Hung TV that is grossly lacking in Programs., Suggest Management look into Changing to Smart TV to cater for more nimble clientele for Netflik, Disney+ and other Apple or Android mobile users. This will complement everyone stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Eddie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

8/10 Good

Gracie Ban Cheng

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Jul 2024

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy environment & friendly staffs
Stayed 3 nights in Jul 2024

8/10 Good

Kheng Wee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay if you like night street food, desert and a need to purchase local goods.
Stayed 3 nights in Jul 2024

10/10 Excellent

Victoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing can be improved is may place water dispenser in every floors for customers to refill water.
Stayed 2 nights in Jul 2024

10/10 Excellent

Edna Sheu Ling

Liked: Cleanliness, staff & service, amenities
Staff are helpful & friendly. Lots of eateries nearby & walkable to many other local market.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kam Hai

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious. Beds are bigger and comfortable. Staffs service and security are good. Penang street food and famous biscuits shops are around the corner. Walking distance to Komtar and Times Square shopping mall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chor Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Randall

Traveled with partner
Liked: Cleanliness, staff & service
Sunway Hotel is convenient to food places. Next to the hotel is a food street with a few famous food stalls. McDonald's and Times Square, specialty food gifts and convenience stall is 2mins walk from the hotel. Staffs are very helpful and informative.
Stayed 3 nights in Jun 2024

4/10 Poor

SOON NEE

Stayed 2 nights in Jun 2024