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Shangri-La Rasa Sayang, Penang

5.0 star property
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Photo gallery for Shangri-La Rasa Sayang, Penang

Exterior
Premium bedding, minibar, in-room safe, desk
View from property
Front of property
3 restaurants, breakfast, dinner, brunch served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Parking included
$172
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Ferringgi Beach
    ‪7 min walk‬
  • ESCAPE Adventureplay
    ‪11 min drive‬
  • Penang Hill
    ‪24 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪32 min drive‬

Room options

View all photos for Rasa Wing Rasa Junior Suite Twin

View from room

Rasa Wing Rasa Junior Suite Twin

8.0 out of 10
Very good
(2 reviews)
  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Rasa Superior Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Executive Family

Premium bedding, minibar, in-room safe, desk

Garden Executive Family

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Superior Family Seaview

Garden Superior Family Seaview | Premium bedding, minibar, in-room safe, desk

Garden Superior Family Seaview

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

View all photos for Garden Wing, Studio Suite

Garden Wing, Studio Suite | Premium bedding, minibar, in-room safe, desk

Garden Wing, Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Rasa Wing Deluxe Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Suite King

  • 904 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Family

Garden Deluxe Family | Premium bedding, minibar, in-room safe, desk

Garden Deluxe Family

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Rasa Wing Rasa Junior Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King | Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior King

7.8 out of 10
Good
(7 reviews)
  • 431 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View Twin

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View Twin

7.6 out of 10
Good
(4 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Deluxe Room Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room Twin

  • 474 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View King

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View King

9.0 out of 10
Wonderful
(17 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Deluxe Room King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room King

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Wing, Suite, Terrace

Garden Wing, Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Garden Wing, Suite, Terrace

  • 1226 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Shangri-La Rasa Sayang, Penang

5-star resort in Batu Ferringhi
Spend the day relaxing at the beach, practicing your swing on Shangri-La Rasa Sayang, Penang's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Shangri-La Rasa Sayang, Penang features a full-service spa, a golf course, and 2 outdoor swimming pools. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. This luxury resort also offers a children's pool, a hot tub, and a fitness center. Complimentary self parking is available on site, along with a car charging station.

Shangri-La Rasa Sayang, Penang has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 105 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Gym
  • Hot tub
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 250 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 105 per person
  • Rollaway bed fee: MYR 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachside Retreat

A beautiful retreat on the sea with lush gardens and wonderful facilities. We stayed in the rasa wing and was worth the added extras. The food and service and location were excellent.
Stayed 3 nights in May 2025

6/10 Okay

Dilruba

Stayed 3 nights in May 2025

10/10 Excellent

Asim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 4 nights in Apr 2025

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Not much outside of it
Stayed 2 nights in May 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic. The hotel is great and really clean. Nice area especially the pool area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hoi Ying

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sea view along the hotel, clean swimming pool, staff are nice
Stayed 2 nights in May 2025

10/10 Excellent

Siu Kuen Maggie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 4 nights in Apr 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

ARTHUR

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wished they told us that this was a Family Holiday hotel. The place was packed with screaming kids, especially around the swimming pool which was tiny. When the fully clothed families packed this pool, the water became murky and smell. Pretty horrid. There is absolutely no eating places in the neighbourhood. And the traffic jams to get in and out of the place meant you are stuck eating at its Coffee Shop with the screaming kids for the duration of your stay. The staff were extremely friendly though.
Stayed 7 nights in Mar 2025

10/10 Excellent

V

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel - the room was spacious and well kept and stocked. Shout out to our daily room attendant, Momin who was very pleasant and responsive/perceptive to our needs. Loved the pool and the garden and whole property including the spa where you get your services in your own mini villa - that’s luxury! The pool was also amazing with excellent service for food and drinks and towels. Every morning as soon as they saw us they would walk over with the towels and set up the loungers for us. When it got busy we noticed that the attendants would work hard to find loungers for everyone including bringing chairs over from another area to the pool area. Saved the best for last - the food is incredible - the selection especially of local foods/dishes and taste! Shout out to the dining room manager, Vijay who seemed to be there all the time and working hard to provide the best service to us guests. For us, this was a hotel that clearly goes above and beyond so kudos - keep it up, we will definitely be back and strongly recommend it to family and friends!
Stayed 8 nights in Mar 2025

10/10 Excellent

Eric

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay and staff are the best in the world
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Amenities
Food could be better though
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and very well maintained. Right upon check-in, the staff were extremely friendly and welcoming. The rooms was great. The additional amenities for the Rasa Wing guests is well worth it if you're planning to enjoy the hotel throughout the day. They offer a complimentary tea hour, as well as a cocktail hour. It is around a 30-40 minute drive to George Town, so not that convenient if you're planning to visit the town often. I highly recommend this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option for those who are not vegetarians

We stayed in Rasaya wing, as we always go for a suite. The room size, layout, the ambience everything was perfect. The access to the lounge was a bonus that we didn’t expect. The staff were fantastic. The only downside was the quality of the vegetarian options. What we ordered for in room dining was totally unpalatable even with hungry stomach. Looks like they have no idea about vegetarian cooking. I did speak to the Chef and the manager about this. Because we would like revisit this property for a longer duration.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at hotel and friendly and helpful staff.
Stayed 2 nights in Feb 2025

6/10 Okay

Jing

Liked: Staff & service, amenities
Beach area outside property is under construction and water condition average. Property grounds are well maintained but getting old. Staff is very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Tenney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet sanctuary.
Stayed 1 night in Feb 2025

8/10 Good

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and rooms looking onto pool and beach area have a nice outlook. Large breakfast areas, we were in the rasa wing with club facilities, food in lounge was nice, staff in lounge were lovely however the lounge is v large and often extremely busy. There isn’t really a beach as the coast has eroded and is all rocks. We had a pleasant stay however have been in nicer shangrila hotels.
Stayed 3 nights in Feb 2025

8/10 Good

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet, wonderful staff and awesome pool.
Stayed 3 nights in Feb 2025

8/10 Good

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Simmone Katie, Tai Tam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is rundown and service is appalling. No-one was equipped with answers to my queries and the staff is running around like chickens without a head. Very disappointed with the whole experience
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
We stayed for two 3 nights, but they forgot to make up the room two days. Some of the spotlights were broken inside the room; and even the door (keypad) went broken during our stay. Despite the not-so-nice condition, staff are friendly and helpful.
Stayed 3 nights in Jan 2025

8/10 Good

PAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025