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Old Penang Heritage Inn

2.0 star property

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Reception
Interior
Reception
Interior
Family Room with Attached Bathroom (FML) | Iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Kitchen
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
18-30, Jalan Trang, George Town, Penang, 10150
  • Penang Times Square
    ‪1 min walk‬
  • KOMTAR
    ‪3 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room with Shared Bathroom (DAC)

Iron/ironing board, free WiFi, bed sheets

Double Room with Shared Bathroom (DAC)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Attached Bathroom (FML)

Family Room with Attached Bathroom (FML) | Iron/ironing board, free WiFi, bed sheets

Family Room with Attached Bathroom (FML)

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room with Shared Bathroom (SR)

Single Room with Shared Bathroom (SR) | Iron/ironing board, free WiFi, bed sheets

Single Room with Shared Bathroom (SR)

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Standard Room, Shared Bathroom

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | Iron/ironing board, free WiFi, bed sheets

Triple Room, Shared Bathroom

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room With Attached Bathroom (DACT)

Double Room With Attached Bathroom (DACT) | Iron/ironing board, free WiFi, bed sheets

Double Room With Attached Bathroom (DACT)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Old Penang Heritage Inn

Hotel in Downtown George Town
A 24-hour front desk, a front-desk safe, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance and a vending machine.
Old Penang Heritage Inn offers 45 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Old Penang Heritage Inn features a vending machine, multilingual staff, and room service (during limited hours). Wireless Internet access is complimentary.

Old Penang Heritage Inn is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Old Penang Hotel Trang Road George Town
Old Penang Hotel Trang Road
Old Penang Trang Road
Old Penang Hotel Trang Road
Old Penang Heritage Inn Hotel
Old Penang Hotel (Trang Road)
Old Penang Heritage Inn George Town
Old Penang Heritage Inn Hotel George Town

Old Penang Heritage Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 14 out of 33 reviews
Rating 6 - Okay. 7 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Syazu, KL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building concept! plus fit for solo traveller.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

Location and you get what you paid

Location is great. TV not working. Bathroom smells bad.
Stayed 2 nights in Feb 2020

10/10 Excellent

Mahinderpall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Bathroom shower broken
Stayed 1 night in Dec 2019

6/10 Okay

Cido

Traveled with family
Liked: Staff & service
My 2nd visit due to the strategic location.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap but worth to stay. Just beware to park outside the hotel. Next day maybe you'll be summon by MBPP. Buy parking coupon or park at parking area before hotel.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at allllll, sooooooo dirty, and soooo nasty
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al property is convenient and good. As mention like the name Old Penang Hotel, the environment quite old but i love it. The only problem is iron also too old with protruding wire. May be dangerous if got electric shock. Attached toilet is good & clean but the shower holder is broke. So have to hold the shower head while taking bath. No mirror in the toilet but got one outside the toilet with sink.
Stayed 2 nights in Jun 2019

6/10 Okay

Cido, Malaysia

Traveled with family
Liked: Staff & service
Good location, walking distance to food and a shopping mall. Internal furnishing are not in the best condition but can't complain for the price charged.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All property is convenient and good. As mention like the name Old Penang Hotel, the environment quite old but i love it. The only problem is iron is also too old with protruding wire. Its dangerous and may got electric shock if touch skin. Attached toilet is ok and clean but the shower holder is broke. So the need to hold the shower head while taking bath. No mirror in toilet but got one with sink outside toilet.
Stayed 2 nights in Jun 2019

6/10 Okay

Lucy, Leicester

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Comfy but filthy

We're backpacking around the world so we have stayed in sorts of places but this has to be the most neglected with regards to cleanliness. The bed sheets were stained and had what looked like cigarette burns in them, and the was alot of someone elses hair on the bed. After we got our sleep sheets out and own pillows cases on... the bed itself was comfy. Wifi & TV didn't work in the room (not the end of the world) The most disappointing part was that we paid extra to have private bathroom and it was disgusting. I had to really scrub the walls sink and toilet seat clean. (The falls were clean) super neglected. The plus side was that there were tiles loose in the ceiling that let in some natural light..
Stayed 2 nights in May 2019

6/10 Okay

Abd Rahinin

Location Nearby Komtar..

Location nearby Komtar. So easy to go anywhere because there is bus station. To penang hill/airport. Hotel condition is average. Old. Just to sleep then its okay.
Stayed 2 nights in May 2019

8/10 Good

Mohana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

4/10 Poor

Liew

Disliked: Cleanliness, staff & service

Disappointed hotel stay

1.) I didn't know that the room I had booked with shared bathroom. When I want to change room with bathroom, the staff told me that she did not know to change room. After she just playing with her HP, just ignored me. 2.) There is just a power point which was occupied by the TV, I went to request the socket from the staff, she just told me that she also do not have. 3.) She also gave me the wrong TV remote control, so I have to manually change the TV channels. 4.) The room is hot and dirty, there are a lots of ants and mosquito. They also do not clean the room daily basic. 5.) The horrible case is the bath room and toilet do not have any hanger and toiletries, I have to took your own one n put the clothes and toiletries on small triangle holder. May be they expect the customer go to bathroom with the naked body !
Stayed 2 nights in Apr 2019

10/10 Excellent

Jue, Kedah

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms are large, beautiful and spacious. Extra mattress charge is very expensive and unreasonable. Should be priced in RM 10.00 - RM 20.00
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school hotel remembering old moments.
Stayed 1 night in Apr 2019

6/10 Okay

WillardMacMuff, Phuket, thailand

Business traveler
Disliked: Property conditions & facilities
The hotel was ok enough considering the advertised price. My biggest problem is that there was a surprise 10 ringot per night tax fee when I got there. Normally that wouldn't be more than an annoyance, but we got in late and all the money changers were closed. So not only was their extra fees that had to be paid on arrival, thus the advertised price was incorrect, but I also didn't have any of the right currency so I had to argue and beg to accept Thai baht just to get my key. They did finally, but the taxes should have been included in my original payment, not surprised at me when I got there. Otherwise, it was ok. Basically what you would expect from a cheap hotel.
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice if you don't require 5 star amenities

I needed a place to overnight in Penang ... I arrived around midnight for a 9 am meeting the next day, after which I would leave Penang. Service was very friendly and helpful. I was assured the front desk would be open, even though the hotel was really a guest house. My room was large, clean, comfortable and cool. Bathroom facilities were shared, which was all right with me. Although the hotel is located in the CBD, I found food at midnight, after walking 10 minutes. The next day, I was able to make my own coffee in the hotel pantry. Staff was helpful taking care of my luggage when I left for my meeting. Amenities are only adequate but, given the low price charged, this hotel is a great choice.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Feb 2019