Muntri Grove

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Muntri Grove

In-room safe, individually decorated, individually furnished, desk
Balcony
Property grounds
View from property
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
127, 129, 131A – F, Lebuh Muntri, Georgetown, George Town, 10200
  • Cheong Fatt Tze Mansion
    3 min walk
  • Gala House
    1 min walk
  • Penang Sentral
    31 min drive
  • Penang (PEN-Penang Intl.)
    29 min drive

Room options

Deluxe King Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King Room Non smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Muntri Grove

3-star hotel in Downtown George Town
Along with laundry facilities, this hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, gift shops/newsstands, and a front-desk safe are onsite.
Muntri Grove offers 16 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include desks. This George Town hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Rollaway/extra beds (surcharge) are also available.
Muntri Grove features multilingual staff, gift shops/newsstands, and tour/ticket assistance. Wireless Internet access is complimentary. This George Town hotel also offers a garden, laundry facilities, and a front-desk safe.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 1 are not allowed at this adults-only property; all guests 1 and older are welcome
Rollaway/extra beds are available for MYR 100 per night
Cribs (infant beds) are available for MYR 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MYR 25 per stay
  • Rollaway bed fee: MYR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Muntri Grove Hotel Penang
Muntri Grove Hotel
Muntri Grove Penang
Muntri Grove Hotel Penang/George Town
Muntri Grove Hotel George Town
Muntri Grove George Town
Muntri Grove Hotel
Muntri Grove George Town
Muntri Grove Hotel George Town

Muntri Grove Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 147 out of 214 reviews" "
Rating 8 - Good. 50 out of 214 reviews" "
Rating 6 - Okay. 7 out of 214 reviews" "
Rating 4 - Poor. 9 out of 214 reviews" "
Rating 2 - Terrible. 1 out of 214 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah, Centerton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and spacious rooms in a great location for exploring George Town. The staff was extremely friendly. The afternoon tea was wonderful -must try the desserts! The pool was refreshing after a warm day around town! The only slight downside was indeed the loud music from the neighboring bars, but that comes with the locations and was easily remedied with ear plugs and or a sound machine app. Would definitely return.
Stayed 3 nights in Sep 2024

8/10 Good

Lawrence

Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, even better service
Muntri Grove was the perfect base for our few days in George Town. The room was beautiful and the complimentary afternoon tea by the swimming pool was a lovely surprise. Special mention for her service has to go to Joyce, always smiling and for providing advice for our onward travels!
Stayed 3 nights in Jun 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Georgetown. The property is actually part of the UNESCO heritage and has a mark on the map. Love the high ceiling, room very spacious, with sofa, desk, and a big bed, quiet and comfortable and clean. There’s a pool on the second floor. Lots of plants. Beautiful courtyard. Free local desserts and tea has on Fridays and Saturdays.
Stayed 2 nights in May 2024

6/10 Okay

nour

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No breakfast available, sun loungers not available, hard to reach room service u have to go down to lobby, the location nice, but amenities not good
Stayed 4 nights in Apr 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring historic Georgetown. Friendly and welcoming staff
Stayed 5 nights in Mar 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable hotel, I had a wonderful stay
Stayed 2 nights in Jan 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very large nice room. Swimming Pool a bonus. Only drawback can be noisy at night
Stayed 1 night in Jan 2024

10/10 Excellent

ALAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two words....Eight Stars. A five stars experience, the staff were exceptional. Joice, Ragu and Saeje merits the remainder 🌟.
Stayed 8 nights in Jan 2024

10/10 Excellent

Graham

Stayed 5 nights in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and Smelly and just uncomfortable.
The staff is amicable and lovely but unfortunately, this is not enough to make a stay pleasant. Upon entering my room there was a terrible smell of urine everywhere. You can tell the room had not been properly cleaned. The refrigerator edges are so dirty I was afraid to touch it with bare hands, I found black hair all over the sink....my hair very blonde. The bed was incredibly hard, it felt like sleeping on the floor. My back has been sore the whole stay. The sheets didn't seem to be washed as they smelled of urine and we musty. This property is not well looked after. I am very surprised at all the positive reviews as it is very rundown and not in the most hygienic of conditions. Every inch of the room was dirty and unkempt. It is a shame because they have the nicest staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kay Wee

Stayed 3 nights in Oct 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muntri Grove is tucked away down a small street making a cozy place to come home to at the end of the day. All the staff greet you with a beautiful smile and make you feel welcome. This was my second stay here and staff remembered me from my first visit. My room was spacious, comfortable and clean. The bed was a little too hard for me but wouldn’t stop me from staying there again. I will recommend Muntri Grove to my friends.
Stayed 5 nights in Aug 2023

10/10 Excellent

Pak Yan

Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Muntri Grove. The staff was incredibly kind and attentive, the room was beautiful and so large, and the pool area was lovely. Although the staff warned me about the music next door it was never so loud to be bothersome. I was lucky enough to be there for the monthly dinner series, if you are able to attend this I absolutely recommend as it was an amazing experience that really enhanced my trip.
Stayed 3 nights in Jan 2023

4/10 Poor

Sue

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sadly, this gorgeous wee heritage hotel has been compromised by an outdoor bar that has just opened next door. The bar has live & taped music playing extremely loudly into the wee hours. We stayed on the Friday night, having been supplied with earplugs by the staff. The music was so loud they made no difference at all, it was like trying to sleep in a nightclub. The music played until 3am even though the bar said its closing time was midnight (we couldn't beat it so we joined it until midnight). We had to check out & find another hotel for the following night. I felt really bad for the reception staff, they were very understanding but there is nothing they can do to remedy the situation for the guests.

4/10 Poor

Azlin

Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointing
Disappointing. Room was generally clean but mosquito net over the was filled with so much dust that I had to take antihistamines to stop coughing. Bedding was unsatisfactory- bedspread with no proper blanket or duvet. Uncomfortable to the skin and inappropriate, and inadequate. There is a very loud pub just beside the hotel playing pounding music on some nights (dance music with an out of tune live band) up to midnight. It made a decent hotel seem like a backpacker's retreat. We should have been warned about this on the website and not after having paid for the hotel. Reception assured us that the music would not reach the bedroom area but it was just as loud, as the soundproofing of the hotel was poor. There from the room door for example had slats which allowed noise and light in. I did not pay for a place that's so unreasonably noisy. Room was huge but the bathroom was weird - a small shower cubicle and a small toilet cubicle, both with glass doors and opened up directly into the living/sleeping area. Just not what one would expect in a good hotel. These issues spoilt what would otherwise have been a good hotel at a good location. For a hotel rated 9/10, this was shocking. Never coming back.
Stayed 2 nights in Dec 2022

4/10 Poor

Linh

Traveled with partner
Liked: Cleanliness, amenities
I would have given this place 5 stars for the beautiful hotel, immaculate and clean rooms and friendly staff. But my partner and I stayed for 6 nights and 5/6 nights we couldn't sleep because of the loud, open-air club down the street. They even have huge sub woofers on tree tops! Since the hotel is a heritage building, it does not have modern insulation that can keep out the noise (ex: the wooden room door has open slits on them, so no sound proofing from outside noises). The music would start playing around 9pm and would get progressively louder and louder until 2/3am in the night. When we finally get sleep at 3am, we woke up from the mosque prayers at 6am. Ear plugs do not help. First we were told it was the world cup, then the next day it was just a one time party, etc. We ended up switching three different rooms to try to get as far away as possible from the noise. Finally, on our last night, they moved us into a sister hotel down the street (which was far enough from the club that we could sleep). Really wished they had moved us from the start instead of getting our hopes up and making us pack every other day for a different room. It felt like they wanted to pretend it wasn't a problem until it was honestly too late for us (lack of sleep for consecutive nights was really grating on us). Jenny, one of the hotel receptionists was extremely nice throughout. The other receptionist felt more on the manager's side than the client's side which was a bit disappointing (he was t
Stayed 6 nights in Dec 2022

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful historic hotel nestled in the heart of Georgetown. Mr. Ragu warmly welcomed us and helped us settle in. He was so helpful and knowledgeable. Jenny at the front desk was very kind and helpful! We will definitely stay here again!
Stayed 2 nights in Oct 2022

8/10 Good

Cheuk Ho

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I enjoy learning the history about this hotel, the setting and the atmosphere were great. But since it is a renovated building, the sound isolation was sort of terrible and I can hear people talking next door and walking upstairs.
Stayed 2 nights in Sep 2022

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lovely break at Muntri Grove
Our room looked exactly like it did in the photos. Absolutely love the decor, was a mix of old and new. Bed was comfortable and I had the best few nights of sleep in a long time! Water pressure was also fantastic. Surrounding area is really quiet which I very much enjoyed. Hotel is located almost to the end of a street which meant that it was pretty much silent throughout the day. Loved that it was only a 5 to 10 min walk to amazing food and things to see. Staff were excellent, thank you guys for making it so enjoyable.
Our room with a King bed
Stayed 4 nights in Jun 2022

8/10 Good

YOKE CHING

Stayed 2 nights in May 2022

10/10 Excellent

Ong

Stayed 1 night in Mar 2022

10/10 Excellent

Hussin

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Jan 2022