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The Granite Luxury Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Granite Luxury Hotel

Indoor pool, open 7:00 AM to 10:00 PM, lifeguards on site
Front of property
Premium Twin Room | 1 bedroom, premium bedding, free minibar, in-room safe
Exterior
Diva Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
191. Jalan Magazine, George Town, 10300
  • KOMTAR
    1 min walk
  • 1st Avenue Mall
    2 min walk
  • Penang Times Square
    5 min walk
  • Penang (PEN-Penang Intl.)
    26 min drive

Room options

View all photos for Luxury Room

Luxury Room | 1 bedroom, premium bedding, free minibar, in-room safe

Luxury Room

  • 484 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Safari Suite

Safari Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Safari Suite

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Classic Suite

50-inch LCD TV with satellite channels, TV

The Classic Suite

  • 560 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Diva Suite

Diva Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Diva Suite

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Serene Suite

The Serene Suite | 1 bedroom, premium bedding, free minibar, in-room safe

The Serene Suite

  • 570 sq ft
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed

View all photos for Honeymoon Room

Honeymoon Room | 1 bedroom, premium bedding, free minibar, in-room safe

Honeymoon Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, premium bedding, free minibar, in-room safe

Premium Twin Room

  • 366 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for The Razzle Two Bedroom Suite

1 bedroom, premium bedding, free minibar, in-room safe

The Razzle Two Bedroom Suite

  • 646 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for The Deluxe Suite

The Deluxe Suite | In-room dining

The Deluxe Suite

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Plus Room King

Premium Plus Room King | 1 bedroom, premium bedding, free minibar, in-room safe

Premium Plus Room King

  • 366 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Baroque Suite

The Baroque Suite | 1 bedroom, premium bedding, free minibar, in-room safe

The Baroque Suite

  • 506 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Splendor Suite

The Splendor Suite | 1 bedroom, premium bedding, free minibar, in-room safe

The Splendor Suite

  • 495 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

The Granite Luxury Hotel

3-star aparthotel in Downtown George Town
Along with an indoor pool, this aparthotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Each apartment provides a coffee/tea maker and free tea bags/instant coffee, plus free WiFi and an LCD TV with satellite channels. Comforts include premium bedding and a pillow menu, and guests will also appreciate thoughtful touches like free minibar items and slippers.
The Granite Luxury Hotel offers 152 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool, The Granite Luxury Hotel provides an indoor pool and a health club. Dining options at the aparthotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to 3 meeting rooms and coworking spaces. Event facilities measuring 4000 square feet (372 square meters) include conference space. This Art Deco aparthotel also offers spa services, a vending machine, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in September 2022.

The Granite Luxury Hotel has designated areas for smoking.

The Granite Luxury Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Indoor pool
  • Lifeguards
  • Massage
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Secured, covered self parking on site (MYR 50 per day)

Family friendly

  • Children's pool

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • A bar/lounge
  • A restaurant
  • Free stocked minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: MYR 60 per day

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 50-inch LCD TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • 4,000 square feet of conference space
  • Coworking space

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall

Things to do

  • Children's pool
  • Gym
  • Health club
  • Health club (partner property) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 152 units
  • 2 buildings
  • 23 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 95 per vehicle (maximum occupancy 3)
  • Covered self parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet, DuitNow, and MaybankPay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

M Summit 191 Executive Suites Aparthotel George Town
M Summit 191 Executive Suites Aparthotel
M Summit 191 Executive Suites George Town
M Summit 191 Executive Hotel Suites George Town
M Summit 191 Executive Suites George Town
M Summit 191 Executive Suites
Aparthotel M Summit 191 Executive Hotel Suites George Town
George Town M Summit 191 Executive Hotel Suites Aparthotel
Aparthotel M Summit 191 Executive Hotel Suites
The Granite Luxury George Town
The Granite Luxury Hotel Aparthotel
M Summit 191 Executive Hotel Suites
The Granite Luxury Hotel George Town
The Granite Luxury Hotel Aparthotel George Town

The Granite Luxury Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 157 reviews" "
Rating 8 - Good. 59 out of 157 reviews" "
Rating 6 - Okay. 21 out of 157 reviews" "
Rating 4 - Poor. 9 out of 157 reviews" "
Rating 2 - Terrible. 3 out of 157 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mei Mei Bibi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Newly renovated. 2 blocks, hotel type and service apartment type. Nice infinity pool, surprisingly cold on a sunny day. Local snacks and drink provided as free mini bar items, thank you.
Stayed 2 nights in Aug 2024

8/10 Good

Shu Wei, Singapore

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Kenneth

Traveled with group, Traveled with partner
Disliked: Amenities, property conditions & facilities
Front desk staffs are not helpful. The room is poorly maintained. Thin walls, you can hear everything going on outside. Housekeeping staff is not diligent in cleaning room or even replacing fresh towels. Forget about accommodating guests early check in request, checking guests into their room on time is a feat they cannot accomplish. We had to wait 45 minutes in the lobby after being turned away due to “no room available”.
Stayed 3 nights in Jul 2024

10/10 Excellent

ROSS

Liked: Cleanliness, amenities, property conditions & facilities
Good value for money in a great area.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Room comfort
Accessible and lovely
Helpful staff who were always quick to assist. Just spots of non-cleanliness here and there in the room, but otherwise awesome and centrally located hotel with wonderful amenities!
Stayed 2 nights in Jun 2024

4/10 Poor

Steven

Bad experience
No reply on my request for upgrade and double bed and high floor. Eventually given very low floor and twin bed and no view facing. Front desk was not helpful
Stayed 4 nights in Jun 2024

10/10 Excellent

SURANTIN

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff are very friendly and very helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed here 3 nights in the new wings. Highly recommended for tourists who like to visit Georgetown city core, Walkable to everywhere except to the beaches in Batu Ferringhi. Automated tower Parking is included the suite room.
Stayed 3 nights in May 2024

10/10 Excellent

Fook Loy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here 3 nights in the new wings. Highly recommended for tourists who like to visit Georgetown city core, Walkable to everywhere except to the beaches in Batu Ferringhi. Automated tower Parking is included the suite room.
Stayed 3 nights in May 2024

6/10 Okay

Christy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was disappointed.Had a mis-matched booking record (booked 3 rooms,but only 2 rooms shown in their record). I took their initial suggestion to call Expedia and I received confirmation of my booking is correct,however,during check in,they claimed they still do not have Expedia's confirmation for the third room's booking,and suggested again me to call Expedia,but I refused as I felt that is between them and Expedia for such incident, they should do the verification instead of asking the customer to do it. Eventually I received 3 rooms per my booking and my experience with the hotel is good. But I strongly feel that the hotel staff should be equipped with better problem solving skills as to able resolve any problems in different situations quickly.
Stayed 4 nights in May 2024

8/10 Good

Wai Yee

Liked: Cleanliness, property conditions & facilities
The location is awesome for local culture. But will be nice if hotel just provide enough toilet paper and coffee for those who stay multiple nights
Stayed 5 nights in Apr 2024

10/10 Excellent

Anderson

Stayed 4 nights in Apr 2024

10/10 Excellent

Yeo Chee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staffs was very attentive and helpful both at Concierge and Housekeeping. Special thanks to front desk Ms Zulaika for service rendered. Will strongly recommend to friends and family.
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2024

10/10 Excellent

Brad, Portland

Stayed 4 nights in Apr 2024

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024

10/10 Excellent

Jen, Elanora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a perfect 3 night stay at the Granite. The suite is an amazing big suite and beautifully decorated in traditional colours. The bed is super comfy and large. The location is perfect and walking distance to all the streets art and other attractions. The rooftop pool is making and great views over the city and the roof top bar, just tops it all. I can highly recommend hiring a tuk tuk bicycle ride at night. We had the best night with our rider taking us round the street art through little India upto the sea front. It really made our stay in Penang perfect. Go up the hill also, we spent over 5 hours up the hill and loved the walks and cooler air. Our only regret is we didn’t have longer in Penang. Thank you Granite hotel and Penang we will be back some day.
Stayed 3 nights in Mar 2024

10/10 Excellent

k

Stayed 3 nights in Mar 2024

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
They should drop the word luxury from the name, it isn’t luxury, but it is good, good location, safe, clean, friendly staff. Breakfast was free so ok, but I wouldn’t pay for it. Room was large, plenty space. We had no toilet paper, had to go and ask, but they brought it up. Mugs and glasses were provided, but no way to wash them, and they weren’t replaced at all during our stay The rooftop bar was disappointing as it is quite expensive. Go next door to the Wembley instead, bar is higher and prices much more reasonable.
Stayed 4 nights in Feb 2024

6/10 Okay

Jillian Lorraine

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

James Seng Hee

Liked: Cleanliness, amenities, property conditions & facilities
The best stay I have during my trip to penang, great staff! Would recommend.
Stayed 7 nights in Nov 2023

10/10 Excellent

Leng

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All is okay except the music is loud even after 10pm.
Stayed 2 nights in Nov 2023

10/10 Excellent

Siew Loong

Traveled with family
Liked: Cleanliness, room comfort
Comfortable
Awesome, except we are not use to have the bed room without the widow
Stayed 3 nights in Oct 2023

6/10 Okay

Tzu Ta

Traveled with family
Bathroom got bad smell all the time
Stayed 1 night in Sep 2023