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Eastin Hotel Penang

4.0 star property

Choose dates to view prices

Photo gallery for Eastin Hotel Penang

Outdoor pool
Lobby lounge
Reception
Minibar, in-room safe, individually furnished, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available

Explore the area

Map
1 Solok Bayan Indah, Queensbay, Bayan Lepas, George Town, Penang, 11900
  • Queensbay Mall
    ‪1 min walk‬
  • RECSAM and Institute Pendidikan Guru
    ‪2 min drive‬
  • University of Science-Malaysia
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin) | Minibar, in-room safe, individually furnished, desk

Deluxe Suite, 1 King Bed (Eastin)

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe

Minibar, in-room safe, individually furnished, desk

Club Deluxe

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Soho Suite

Soho Suite | Minibar, in-room safe, individually furnished, desk

Soho Suite

  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Soho Duplex (Family Room)

Soho Duplex (Family Room) | Minibar, in-room safe, individually furnished, desk

Soho Duplex (Family Room)

  • 409 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room, Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Soho Suite

Bathroom | Shower, free toiletries, hair dryer, slippers

Soho Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room

Minibar, in-room safe, individually furnished, desk

Club Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Eastin Deluxe Suite

Minibar, in-room safe, individually furnished, desk

Eastin Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room With Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Minibar, in-room safe, individually furnished, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Soho Duplex Room

Minibar, in-room safe, individually furnished, desk

Soho Duplex Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Eastin Suite

Minibar, in-room safe, individually furnished, desk

Eastin Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Friendly Suite

Minibar, in-room safe, individually furnished, desk

Friendly Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Eastin Hotel Penang

4-star hotel in Bayan Lepas
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Eastin Hotel Penang offers 328 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 40-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Danai Spa. Services include facials, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Eastin Hotel Penang features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a children's pool, spa services, and tour/ticket assistance. Complimentary self parking is available on site.

Eastin Hotel Penang has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Eastin Hotel Penang has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • On the waterfront

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 178.20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.50 for children
  • Uncovered valet parking fee: MYR 30 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 178.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Eastin
Eastin Hotel
Eastin Hotel Penang
Eastin Penang
Eastin Penang Hotel
Hotel Eastin
Hotel Eastin Penang
Penang Eastin
Penang Eastin Hotel
Penang Hotel Eastin
Eastin Hotel Penang Bayan Lepas
Eastin Hotel Penang George Town
Eastin Penang George Town
Eastin Hotel Penang Hotel
Eastin Hotel Penang George Town
Eastin Hotel Penang Hotel George Town

Eastin Hotel Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 234 out of 669 reviews
Rating 8 - Good. 281 out of 669 reviews
Rating 6 - Okay. 106 out of 669 reviews
Rating 4 - Poor. 36 out of 669 reviews
Rating 2 - Terrible. 12 out of 669 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ching Seng

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great amenities wonderful location
Stayed 2 nights in Nov 2024

6/10 Okay

Midori

Disliked: Cleanliness, amenities
close to queensbay mall. able to enjoy sea view from window especially sunrise.
Stayed 1 night in Nov 2024

10/10 Excellent

ainnurnizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
thank you so much
Stayed 1 night in Nov 2024

8/10 Good

Swee Beng Jeridius

Traveled with family
Liked: Staff & service, property conditions & facilities
Next to Queensbay Mall which makes shopping and dining very convenient. Location is the best for those who need not venture into Georgetown area I.e. for those who have seen and done that at Georgetown attractions and eateries.
Stayed 2 nights in Nov 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of walkable restaurants. Close to shopping and night market.
Stayed 2 nights in Oct 2024

8/10 Good

Yuli

Traveled with family
Liked: Cleanliness, amenities
The hotel is conveniently located quite close to the airport so we elected to stay and look around Queensbay Mall for a day. There were plenty of places to eat right near the hotel and the shopping was great. The check in was very slow as they had allocated us a lower level of room than what we paid for and needed the manager to reassign the room. Breakfast was quite good but we would have loved to see some specific gluten free options. The rooms were ok. A bit dated but comfortable enough. I may choose to stay again if arriving in Penang late at night or during peak hour traffic.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer Fang Ni

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no double glazed windows to dampen the plane noise. Can hear neighbouring guests going in and out their rooms and can hear the water running in the rooms nearby. Not value for money.
Stayed 1 night in Oct 2024

6/10 Okay

wee yin

Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located close to the airport. Taxi to airport was 30 ringitts . Breakfast at the hotel I consider to be outstanding. Close to Queensbay Mail which is handy. Lovely swimming pool which catches the sun.
Stayed 2 nights in Sep 2024

10/10 Excellent

kee meng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mohanraj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free mini bar was a plus.
Stayed 1 night in Aug 2024

4/10 Poor

JIEBO

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
noisy and old hotel
Very noisy from street noise. Sound proof very poor. Can't sleep due to the noise. Bathroom water can't away. Breakfast is poor and crowded. Near airport and free minibar are great though.
Stayed 1 night in Aug 2024

6/10 Okay

David, DeLand

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed here a number of times. This is the first time we’ve had a couple of substantial disappointments. Check-in was time consuming & messy—not because of ghe nice lady who eventually checked us in, but because the other staffers allowed two parties who showed up after us to cut in line & get fully taken care of ahead of us. It was a clear case of improperly trained staff who—due to lack of attention—reward rude, pushy customers and penalize more polite customers. The managers could see this if review the CCTV. Thankfully, once the energetic lady receptionist got her line clear she checked us in smoothly. Then, my wife was rather forcefully told to leave the breakfast area because the restaurant crew wanted to clean up early. It’s one thing to politely inform guests that food service is about to end (that’s fine & helpful), but to kick guests out who are merely sitting & conversing at a table—who does that? Apparently Easton now does. Service here has really gone down.
Stayed 1 night in Jul 2024

10/10 Excellent

KOK WENG

Stayed 6 nights in Jul 2024

10/10 Excellent

Kay Wee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Room is clean and quiet, with sea facing. Everything is functional, hot water bath was great. Service from the hotel staffs were excellent. Many eateries nearby with Queensbay Mall around the corner. Will stay again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Staff can be
When I checked in, two ladies to front desk were busy on helping other guests to check in. There was another gentleman standing at the front desk next to those two ladies, he didn’t proactively help me check in, until one of the ladies asked me to go to that gentleman counter.
Stayed 3 nights in Jul 2024

8/10 Good

Mohd Navawee Husiany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request in app King size but received 2 singles
Stayed 1 night in Jul 2024

8/10 Good

Kian Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Vincent

Business traveler
Stayed 2 nights in Jun 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Back to choose this hotel after 5 years back. Quite disappointed as seems the mattress quite hard and pillows too soft. The hotel condition seems like going downhills. They might consider doing some upgrading works.
Stayed 3 nights in Jun 2024

8/10 Good

Kok Hin, Singapore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I like to hotel ambience, my room 711is overlooking the straits and can see the 1st Penang bridge.
Stayed 2 nights in Apr 2024

8/10 Good

Vincent, Haysville

Stayed 1 night in Apr 2024

10/10 Excellent

June

Stayed 1 night in Apr 2024

4/10 Poor

Jeremy

Business traveler
Disliked: Property conditions & facilities
Very Low water pressure for shower
The water pressure for the bath shower is super low. Not enough for a basic shower. :(
Stayed 1 night in Apr 2024