Eastern And Oriental Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eastern And Oriental Hotel

Exterior
Terrace/patio
View from room
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Sundeck

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
10 Lebuh Farquhar, George Town, Penang, 10200
  • Cheong Fatt Tze Mansion
    5 min walk
  • Georgetown UNESCO Historic Site
    9 min walk
  • Penang City Hall
    11 min walk
  • Penang (PEN-Penang Intl.)
    29 min drive

Room options

Premier Suite Twin GT

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Premier Suite King GF

  • Sea view
  • Sleeps 3
  • 1 King Bed

Writers Suite Two Queen Beds

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Premier Suite Twin

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Superior Suite Twin

  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • 624 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

Superior Suite King

  • City view
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 624 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite Twin

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite Two Queen Beds

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Studio Suite Twin

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Corner Suite

  • 1324 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Georgetown Suite King

  • 850 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Straits Suite King

  • 936 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Studio Suite

  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Pinang Suite

  • Sea view
  • Sleeps 3
  • 1 King Bed

Writers Suite

  • 1453 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Eastern And Oriental Hotel

5-star hotel in Downtown George Town
Along with 4 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Eastern And Oriental Hotel offers 232 air-conditioned accommodations with minibars and espresso makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is open daily.
Eastern And Oriental Hotel features 2 outdoor swimming pools and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 10 meeting rooms. Event facilities measuring 7535 square feet (700 square meters) include conference space. This luxury hotel also offers a library, a terrace, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Eastern And Oriental Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Eastern And Oriental Hotel has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 60 for children
  • 3 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Library

Family friendly

  • 2 outdoor pools
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 7,535 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 16 floors
  • 2 buildings
  • Built in 1885
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 88 for adults and MYR 60 for children
  • Airport shuttle fee: MYR 315.41 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 2057-T

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Eastern And Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1003 reviews" "
Rating 8 - Good. 200 out of 1003 reviews" "
Rating 6 - Okay. 55 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Maycy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and wonderful hotel but do take note of the noisy karaoke performance in the month of The Hungry Ghost Festival, request for rooms far far away from the main road :)
Stayed 1 night in Aug 2024

8/10 Good

Gautam

Traveled with family
Liked: Cleanliness, staff & service, amenities
The E&O is a charming and beautiful property which is located right on the sea in Georgetown. It is an old and lovely property. The staff are very warm and welcoming. But it is in fairly poor condition with the rooms in need of refurbishment. We had rooms right below where the drilling was happening. They did change us out but only after several calls. The bar and restaurant are top class. The breakfast is excellent. But the menu was the same all the 4 days. Overall I would highly recommend it but please lower your expectations that the power outlets might not always work or the shower diverter might be broken. Take these things in your stride and you will be fine.
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen, Sandy Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ROGER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. Will definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room facing the sea was beautiful. Especially liked the afternoon checkin from staff to get supplies ie water bottles twice daily since the weather is so hot. Staff were friendly and helpful. We especially enjoyed all the dining options available on-site.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old prestigious hotel in Georgetown
Stay was lovely. Breakfast buffet was awesome. Lots of local cuisine as well as Western choices.
Stayed 3 nights in Jun 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Booked seaview room…… hotel arranged a partially seaview + city room. Heard the traffic during at night because we were closed to the road side.
View from our room…..
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star stay at E&O
Great hotel. Either the Heritage or Annex victory is great.Rooms are huge. We stayed at the annexed Victory wing and have a great view of the sea. Breakfast buffet was spectacular. Rooms need updating especially the TV. Wall charges on bed side should include USB charges. The big negative is crossing the street from the hotel. Seems like this is a big issue with many guest trying to cross the street.
Stayed 6 nights in Jun 2024

10/10 Excellent

Harold, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with every attention to detail. Breakfast and seafood buffet were exceptional. The view from my room was amazing. Happily recommend this to other travellers to Penang
Stayed 2 nights in Jun 2024

4/10 Poor

Carlos

Stayed 3 nights in Jun 2024

10/10 Excellent

N N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely hotel, beautiful big room. Walking distance to downtown Penang. On the coast so sea views were lovely. Incredible breakfast selection.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Jun 2024

10/10 Excellent

Renee

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is by far one of the best places I have stayed without spending an arm and a leg. We traveled from Australia and were impressed by the breakfast inclusion with room along with complimentary mini bar and bottled water throughout. We also had buffet dinner which was worth it. The place was so surreal and relaxing. The facilities and staff were excellent.
Stayed 3 nights in May 2024

10/10 Excellent

Martin Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptional on all fronts
Stayed 9 nights in May 2024

10/10 Excellent

Poay See

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Kim Chin

Liked: Cleanliness, staff & service, property conditions & facilities
We were delayed in London due to no fault of us but the airline. They compensated us without us asking to upgrade our room to a suite and also when I told them if we can hv a buffet on the house, there was no hesitation to honour it. Thank you Eastern n Oriental as it made us feel happy after such a horrendous journey as we had to rearrange n lost quite abit due to delay .
Stayed 4 nights in May 2024

10/10 Excellent

MOHD SALAHUDDIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 1 night in May 2024

10/10 Excellent

Shariff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely brilliant
Stayed 4 nights in May 2024

6/10 Okay

Elly

Liked: Staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Stayed 1 night in May 2024

10/10 Excellent

Kamarudin Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good service!
Nice hotel located in the town area. It's clean and spacious. The balcony is facing the sea. The staff were very helpful and friendly. Highly recommended!
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024