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Cititel Penang

4.0 star property

Choose dates to view prices

Photo gallery for Cititel Penang

Exterior
Restaurant
Deluxe Room, 2 Twin Beds | 1 bedroom, desk, blackout drapes, soundproofing
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym

Explore the area

Map
66 Jalan Penang, George Town, 10000
  • KOMTAR
    ‪12 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪19 min walk‬
  • Gurney Drive
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout drapes, soundproofing

Standard Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, desk, blackout drapes, soundproofing

Superior Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Non smoking

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard king Room

1 bedroom, desk, blackout drapes, soundproofing

Standard king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior king Room

1 bedroom, desk, blackout drapes, soundproofing

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room Non smoking

1 bedroom, desk, blackout drapes, soundproofing

Deluxe king Room Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Cititel Penang

4-star hotel in Downtown George Town
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, valet parking, and a 24-hour front desk.
Cititel Penang offers 451 air-conditioned accommodations with slippers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Cititel Penang features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers tour/ticket assistance, a front-desk safe, and an elevator. Complimentary covered self parking is available on site, along with a car charging station.

Cititel Penang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cititel Penang has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 695 reviews
Rating 8 - Good. 313 out of 695 reviews
Rating 6 - Okay. 64 out of 695 reviews
Rating 4 - Poor. 22 out of 695 reviews
Rating 2 - Terrible. 8 out of 695 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sia

Stayed 5 nights in Dec 2024

6/10 Okay

Ali

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Overall, this was an OK experience. The staff was very friendly, breakfast options were plentiful. However, we found our room to be quite underwhelming. The bathroom appeared older than what the pictures may have suggested. We also booked a massage that we found out to be quite more expensive than others in the local area, and the quality was not great. Overall, I would recommend this place for people looking for budget accommodation that is convenient, safe, and has friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chee-Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were incredibly welcoming. The rooms were very comfortable and clean. We also loved the convenient location close to the major attractions!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel with fantastic staff.
Amazing stay. The staff went out of their way to make our stay comfortable. The location is good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yewmun, Vermillion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many eating places near the hotel. The staff are very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Erick-Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Conveniently located. Room are decent, clean and comfortable. I enjoyed my stay. I will stay there again if I come back to Georgetown

10/10 Excellent

Poh Choo

Great hotel
Stayed here many times. Hotel recently renovated very tastefully. Big and varied Breakfast spread. So central to shopping, eats and massages. Enjoyed our stay !
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryuhei

Stayed 1 night in Nov 2024

6/10 Okay

Roy

Stayed 2 nights in Oct 2024

4/10 Poor

carlos

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel need new carpet ,, stinks its too old
Stayed 2 nights in Nov 2024

8/10 Good

OONG PING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient , accesible to areas of interests, friendly staffs, affordable pricing.
Stayed 2 nights in Oct 2024

8/10 Good

Check Chew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

CS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Sep 2024

8/10 Good

Fregy

Stayed 1 night in Sep 2024

8/10 Good

Yeo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Tan Lay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good hotel with its price range. Room has been updated. Location is good as walking distance to Campbell street in Penang
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
closeness to shopping and restaurants. swimming pool out of action while they painted and dropped paint into the pool.
Stayed 14 nights in Jul 2024

10/10 Excellent

Juliana Binte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & we had a great view from our room!
Stayed 2 nights in Aug 2024

10/10 Excellent

Siew Wah

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Suzanne

Stayed 3 nights in Aug 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hospitality and the services provided by the hotel. My room was upgraded and I had complimentary breakfast throughout my stay. The breakfast buffet had a variety of food . Thanks especially to Encik Amir {GM) Evelyn and Zabidi .I fully recommend this hotel and will stay here on my next visit. Best Wishes to all the staff of Cititel Penang.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. The front desk help me a lot when I need to extend for late check out. The staff are on duty on 3am appreciate a lot for the help.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Spacious Rooms
Deluxe Rooms are quite comfortable & spacious
Stayed 1 night in Aug 2024

8/10 Good

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Spacious Rooms
Overall the Deluxe Rooms are comfortable & spacious
Stayed 1 night in Aug 2024