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Wyndham Ion Majestic Genting Highlands

3.5 star property

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Photo gallery for Wyndham Ion Majestic Genting Highlands

3 indoor pools
Lobby lounge
Reception
Exterior
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
Jalan Grand Ion Majestic, Ion Park, Genting Highlands, Pahang, 69000
  • Genting Casino
    ‪10 min drive‬
  • First World Plaza
    ‪11 min drive‬
  • Genting SkyCasino
    ‪12 min drive‬
  • Genting (GTB-Genting Heliport)
    ‪28 min drive‬

Room options

View all photos for Apartment

In-room safe, desk, iron/ironing board, free WiFi

Apartment

  • 700 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free WiFi

Studio

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Quadruple Room

  • 650 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Bunk Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • 380 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

Superior Suite | In-room safe, desk, iron/ironing board, free WiFi

Superior Suite

  • 780 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed and 1 Twin Bed

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About this property

Wyndham Ion Majestic Genting Highlands

Genting Highlands hotel close to Genting SkyWorlds Theme Park
3 indoor pools, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Wyndham Ion Majestic Genting Highlands offers 850 air-conditioned accommodations with safes and bathrobes. Accommodations offer separate sitting areas. Accommodations have kitchens with separate dining areas. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and irons/ironing boards can be requested.

3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Wyndham Ion Majestic Genting Highlands features 3 indoor swimming pools, a sauna, and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Genting Highlands hotel also offers concierge services, laundry facilities, and a convenience store. Complimentary self parking is available on site, along with a car charging station.

Wyndham Ion Majestic Genting Highlands has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wyndham Ion Majestic Genting Highlands has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Covered valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 80 for adults and MYR 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 3 indoor pools
  • Children's pool
  • Sauna

Family friendly

  • 3 indoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Kitchen
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
  • Covered valet parking fee: MYR 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

温德姆玖霄明轩酒店
Wyndham Ion Majestic Genting Highlands Hotel
Wyndham Ion Majestic Genting Highlands Genting Highlands
Wyndham Ion Majestic Genting Highlands Hotel Genting Highlands

Wyndham Ion Majestic Genting Highlands Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 3 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shinta

Stayed 2 nights in Jan 2025

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Not worthy of a 5-star classification
Rooms: Entered the family room and was immediately greeted by a whiff of stale air. Ceramic tiles were uncomfortably cold; would have expected the floors to be carpeted given Genting's chilly climate. The build of the room was shoddy & shows lack of attention to detail, eg, shower glass door don't close fully, so the dry toilet area gets soaked everytime someone takes a shower. Hot water runs out quite quickly, so the next person showering will have to wait for a while. Room wifi was mediocre at best. Food and drinks: The breakfast buffet wasn't the greatest if I'm being completely honest. Selection was quite mediocre and taste-wise was average at best; quite a disappointment as Malaysia is famed for having awesome food. Saving grace was that the chefs at the live stations were all very friendly, especially at the egg station. Always smiley despite the heavy traffic flow Noteworthy details: For a new 5-star property, this hotel falls well short of expectation. As an ex-hotelier & a frequent business traveller, I have to say that this was one of the worst 5-star hotels that I have stayed in. Booked a family room & the price was similar to Ritz-Carlton KL, one of my usual hotels when I'm in KL; unfortunately, the room, facilities & service cannot be further away than the famed Ritz-Carlton. Quite shocked that we need to pay extra to use the kids' play pool & shuttle bus to Genting SkyWorld where all the main attractions are.
Stayed 2 nights in Dec 2024

8/10 Good

Rajvin

Traveled with family
Liked: Staff & service, amenities
Great location, nice room but odour from bathroom
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
As it is soft opening, the main attractions are not ready. The bathrooms also hv a smell. It has to do with the air ventilator. This is something the management needs to look into it and find the cause. Otherwise, the review will always be negative.
Stayed 3 nights in Nov 2024

6/10 Okay

Aasif

Liked: Cleanliness
Disliked: Staff & service
One of the nicest locations I have ever seen for a hotel, however, the staff service is below, much below expectation. The check in lady was lovely but her manager/supervisor (in Mack suit) was rude to his staff and behaving in a way that he was more important than any mortal hotel guests! I stay in different hotels and have gold status in a few, but this is the first time I was told the rooms are available but I will have to pay the full early check-in price if I want that and the supervisor was instructing the front desk to say this to me. The restaurant closes after 10pm but from 9pm the staff were very reluctant to serve food as they were “closing soon”! My wife waited for 25 minutes for a portion of chips which they gave to someone else and never apologised and it was so late that their kitchen was closed.
Stayed 1 night in Oct 2024

6/10 Okay

Raji

Traveled with family and small children
Liked: Cleanliness, staff & service
This hotel opened June 1 2024, not all amenities are open. Work is still being done. They have shuttle busses to Resort world for RM7 per person, in my opinion it should be free considering the hotel isn’t fully completed. Once all work is done I think this hotel would be beautiful place to stay. The view is amazing if you get the room facing the mountains
Stayed 3 nights in Sep 2024

2/10 Terrible

DongMin

Stayed 1 night in Jan 2025

8/10 Good

Poh Guan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024