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Holiday Inn Genoa City by IHG

4.0 star property

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Photo gallery for Holiday Inn Genoa City by IHG

Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Bar (on property)
Exterior
Breakfast, lunch, dinner served; Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
Via Milano, 47, Genoa, GE, 16126
  • Port of Genoa Cruise Ship Terminal
    ‪20 min walk‬
  • Aquarium of Genoa
    ‪3 min drive‬
  • Old Port
    ‪4 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪12 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Holiday Inn Genoa City by IHG

4-star hotel in Centro Ovest
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Holiday Inn Genoa City by IHG offers 134 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 305 square feet (28 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Holiday Inn Genoa City by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
New Port - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • New Port

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 305 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 16.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A14QY3RPUN

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Holiday Inn Genoa City
Holiday Inn Hotel Genoa City
Holiday Inn Genoa City Hotel Genoa
Holiday Inn Genoa City Hotel

Holiday Inn Genoa City by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 329 out of 873 reviews
Rating 8 - Good. 370 out of 873 reviews
Rating 6 - Okay. 121 out of 873 reviews
Rating 4 - Poor. 34 out of 873 reviews
Rating 2 - Terrible. 19 out of 873 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Savelii

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Claudia

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gladys, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good expiriencie in Milan and Genoa....
Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Stayed 6 nights in Dec 2024

8/10 Good

Francesca

Traveled with family
Liked: Cleanliness
Stay was ok but not too fancy as restaurant and amenities
Stayed 1 night in Dec 2024

6/10 Okay

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely No A/C year around. The temperature in our room was close to 30 dgrees Celsius. We had to prop the window open with a hanger from the closet. And they left a fan at the door we took it in and plugged in to circulate the air.
Stayed 2 nights in Dec 2024

10/10 Excellent

Pierrette

Traveled with partner
Easy to walk around Train station close Clean Close to port
Stayed 1 night in Dec 2024

8/10 Good

rizaldy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cab ride that was requested from hotel desk to MSC cruise port was overcharged. Cab driver took advantage of us and charged 24 euro for 4 people while a cab ride to airport was 27 euro for 4 people with the same amount of luggage.
Stayed 2 nights in Nov 2024

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is the closest and best hotel near the airport. Great resturante when you dont want to go out.
Stayed 7 nights in Oct 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to cruise ship terminal
Stayed 1 night in Oct 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and easy access to the groceries and restaurants
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful and friendly. The room was spacious and the bed comfortable. There was a good selection at breakfast. It’s in the port area but there is a nearby metro station for easily getting in to the center.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Only drawn back was the lack of dining options, but the ferry terminal and supermarket accross the street was convient
Stayed 1 night in Aug 2024

10/10 Excellent

Kendra, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased with the rooms, they were Super Quiet, it was a fantastic stayed! We wanted to stay longer but the price was too high!!
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

HARSH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Virgil

Traveled with family
Liked: Staff & service
The property is located in a very busy area. Noisy, not very clean area. Parking is a bit complicated to find, but once you find its easy to get there. The staff is very friendly.
Stayed 2 nights in Jul 2024

4/10 Poor

Abdul aziz

Disliked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Amee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Friendly staff, good breakfast, spacious room. Only gripe could be that the hotel bar wasn’t incredibly well staffed some nights when the restaurant was busy, but waiting a little for a drink there would be my only thing to mention in what was otherwise a great stay. Only a 15 minute walk from the main train station, which was super handy for a trip that was centred around exploring the coast via train.
Stayed 11 nights in Jun 2024

6/10 Okay

Jose Miguel

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

RONALD

Stayed 1 night in Jun 2024