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Grand Hotel Arenzano

4.0 star property

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Photo gallery for Grand Hotel Arenzano

Aerial view
Exterior
Sauna, hot tub, steam room, massages
Exterior
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pet friendly
  • Pool
  • Parking available

Explore the area

Map
Lungomare Stati Uniti, 2, Arenzano, GE, 16011
  • Arenzano Beach
    ‪2 min walk‬
  • Spiaggia Libera
    ‪3 min walk‬
  • Bagni Lido
    ‪4 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Grand Hotel Arenzano

4-star Arenzano hotel with restaurant
Spend the day relaxing on Grand Hotel Arenzano's private black sand beach or pampering yourself at the hotel's full-service spa. Housekeeping is not available.
Grand Hotel Arenzano offers 109 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, BIO SPA. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Feel the sun on your face and the sand in your toes on the private black sand beach, located just 1.5 kilometers away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Arenzano like a seasonal outdoor pool and a children's pool.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers a hot tub, a steam room, and a fitness center. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in March 2021.

Grand Hotel Arenzano is a smoke-free property.

La Veranda - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Self parking on site (EUR 15 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Veranda

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 4 meeting rooms
  • Conference center (2,368 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.0 per day
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 May, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 June - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 45.0 per day
  • Facilities fee: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Beach service, including use of beach umbrellas and sun loungers, is available for a surcharge.
Property Registration Number IT010001A1AIQ5N5K7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Arenzano
Grand Hotel Arenzano
Arenzano Grand Hotel
Grand Hotel Arenzano Arenzano
Grand Arenzano Arenzano
Grand Hotel Arenzano Hotel
Grand Hotel Arenzano Arenzano
Grand Hotel Arenzano Hotel Arenzano

Grand Hotel Arenzano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 273 out of 760 reviews
Rating 8 - Good. 309 out of 760 reviews
Rating 6 - Okay. 123 out of 760 reviews
Rating 4 - Poor. 37 out of 760 reviews
Rating 2 - Terrible. 18 out of 760 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beatrice

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room stanks of drains
Stayed 1 night in Oct 2024

8/10 Good

Cathrine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely grand old hotel on the surface. Staff were friendly and helpful most of the time. Very clean, nice large bathroom and comfy bed. However, there were a couple of things which would have really improved my stay at the hotel. We booked a superior double room. There was nothing superior about this room, I would describe it as basic. There was no kettle or coffee machine in the room, no complimentary bottles of water. The plug sockets did not fit our European plug adaptors. We could only charge our phones in the sockets in the dining room on the first day! We asked at the desk on the first evening and staff could only suggest we try the bathroom socket to charge our phones? This did not work. I couldn’t use my hair straighteners in the morning and went to ask at the desk for advice on where I could buy an adaptor. This time a different receptionist gave me an adaptor which she instantly produced from behind the desk! A sign for guests in the room advising guests to ask if they needed an adaptor would be useful. Our visit was the last week in October which is the end of the season but there was no outside space available to sit anywhere at the hotel. There are no balconies or terraces with rooms and the pool area was closed off. The weather was mild and sunny and I asked if there was anywhere I could sit and relax outside. The hotel beach was closed. Arenzano is a lovely quiet relaxing place but I would not stay at this hotel again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vaughan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous luxury hotel with great vibe and friendly staff. The breakfast choice is amazing and it was peaceful, comfortable and relaxing. The room was a little snaller than expected but it had a comfortsble double bed and everything I needed. I travel onbusiness frequently and am not easily impressed. I highly recommend the Grand Hotel
Stayed 3 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel con personal amable.
Stayed 1 night in Oct 2024

10/10 Excellent

JOSEPH, SUGARLOAF KEY

Stayed 3 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Everything great, except small things - like only one coffee machine for breakfast for quite a number of guests, no tops for tea pots - gets cold quicker - but these are minor. Our evening dinner was OK-ish. However, overall a good stay. Nice location.
Stayed 1 night in Oct 2024

10/10 Excellent

Alvaro

Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Disliked: Property conditions & facilities
The staff were friendly, the building old & tired, Grand may be the name, grand it is not.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
We stayed one night passing through but the hotel was perfect for a small group of 2 and one child. The hotel prepared a rollaway bed which was exactly what we needed. The breakfast buffet is epic!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro’s - The restaurant is currently staffed by a Michelin star chef. Dinner was outstanding. By far the best meal we have had in our travels through Europe. Staff easy going, friendly and helpfull. Swimming pool is nice with full bar service available. Room is older styled, but functional, spaceous & clean. Con’s - None regarding the hotel. The “free to public” beach across the road is rather small, with most of the beach being taken up by private beach club which was impossible to enter. As Australians we just don’t understand why private beaches are allowed.
Stayed 1 night in Aug 2024

4/10 Poor

najwa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The AC in the room did not work. The key lock broke upon entry. No amenities on the room. No iron or working blow dryer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We hat a wonderful stay at the hotel. The hotel is in the city center and it's only a few steps to the shops and restaurants. They offer umbrellas and sun chairs at a private beach in a bay 5 mins walking distance from the hotel. Unfortunately you hear traffic noise from the street in front of the hotel if you want to sleep with open windows.
Stayed 4 nights in Jul 2024

10/10 Excellent

Beatriz

Stayed 1 night in Jun 2024

8/10 Good

Rose, Palmhurst

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach location
Great location right on the beach!! Valet on site car parking (even for our large Campervan ) Fantastic breakfast Friendly staff
Stayed 2 nights in Jun 2024

6/10 Okay

Sam

Business traveler
Stayed 1 night in Jun 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Wayne

Business traveler
Stayed 8 nights in Apr 2024

10/10 Excellent

Serkan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Nassim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and great breakfast buffet. Close drive to Monaco !
Stayed 1 night in Mar 2024

10/10 Excellent

Ahtsham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting and friendly staff and breakfast was great
Stayed 1 night in Nov 2023

10/10 Excellent

brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean hotel - great value for money
Stayed 1 night in Oct 2023

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time, staff was outstanding with us. Thank you
Stayed 3 nights in Sep 2023