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Novotel Geneve Centre

4.0 star property

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Lobby
Family Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk
Executive Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Parking available

Explore the area

Map
19 Rue De Zurich, Geneva, GE, 1201
  • Saint-Pierre Cathedral
    ‪15 min walk‬
  • Jet d'Eau Fountain
    ‪16 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Family Room, 2 Double Beds

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(25 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Novotel Geneve Centre

4-star hotel in Geneva City Centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Housekeeping is available on request.
Novotel Geneve Centre offers 206 air-conditioned accommodations with minibars and safes. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Novotel Geneve Centre features a steam room and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This family-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Novotel Geneve Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Gourmet Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CHF 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Playground
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CHF 125
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Covered self parking fee: CHF 35 per day
  • Pet fee: CHF 30 per pet, per night
  • Early check-in fee: CHF 125 (subject to availability)
  • Late check-out fee: CHF 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The onsite parking lot can accommodate vehicles under 5 feet, 5 inches (1 meter, 70 cm).

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Centre Geneve
Geneve Centre
Geneve Novotel
Geneve Novotel Centre
Novotel Centre Geneve
Novotel Geneve
Novotel Geneve Centre
Novotel Geneve Centre Geneva
Novotel Geneve Centre Hotel
Novotel Geneve Centre Hotel Geneva
Geneva Novotel
Novotel Geneva
Novotel Hotel Geneva
Novotel Hotel Geneve Centre
Novotel Geneve Centre Hotel
Novotel Geneve Centre Geneva
Novotel Geneve Centre Hotel Geneva

Novotel Geneve Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 411 out of 1001 reviews
Rating 8 - Good. 388 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Bakersfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fantastic time at this hotel! The restaurant was wonderful, and the service was top-notch. It's super conveniently located, just three blocks from the train station, so getting around was a breeze. There are loads of great restaurants and shops nearby, plus all the essentials of Geneva are so close by. It’s an excellent pick if you’re traveling with family—luxurious vibes without the hefty price tag!
Stayed 3 nights in Mar 2025

2/10 Terrible

Mandy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
If you want a night sleep book somewhere else! I stayed in Room 320. I specifically requested a quiet room due to my medical condition (epilepsy), as sleep deprivation triggers my seizures. Instead, I was placed in a room directly opposite a karaoke bar that operates until 4 AM! Its not just those rooms there's a whole side to the hotel that faces this bar and I imagine as the weather becomes nicer more people will congregate outside and be even louder Despite raising the issue with reception, their only solution was to call the bar, which had no impact. Upon checkout, staff admitted this noise disturbance is a recurring issue for rooms on that side of the hotel, yet no warning was given, nor was any action taken to mitigate the impact on guests. If you want a decent sleep I really suggest booking another hotel. I really wish I had of been informed so i could have the choice of going somewhere else as have to really take my sleep health seriously due to the type of seizures I have i may not come out of them! The noise was so severe that I could not sleep, leading to me having seizure the following day. This experience was unacceptable and totally preventable. Guests with ANY needs should be accommodated appropriately! and all guests should be informed of potential issues in advance, staff know about the bar noise and no notification or advise upon check in, If I had of been informed I even would of said ill either happily pay for an upgrade or cancel altogether.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Seun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Eleanor, ESCONDIDO

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel to stay at.
Stayed 1 night in Mar 2025

10/10 Excellent

Eleanor, ESCONDIDO

Traveled with group
Liked: Amenities
The hotel location is centrally situated near the train, bus and tram station, breakfast has lots of options to choose from. I love eating warm meals. Staff are all friendly and welcoming, no complaints. The bathroom is immaculately clean. I feel like I’m in a 5 star hotel- is it really 5 star?
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included Breakfast was very good
Stayed 1 night in Mar 2025

10/10 Excellent

simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

JD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our one night stay, family room was very comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and installations
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
A
Stayed 2 nights in Jan 2025

8/10 Good

Vivian K

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Price is fair

The hotel is good for what you pay, but I didn´t like the area or surroundings, specially at night. I didn´t feel very safe. Also the pillows are hard as a rock.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

great place.
Stayed 1 night in Jan 2025

6/10 Okay

Jian-Guo

Traveled with family
Liked: Cleanliness, staff & service
Very bad parking lot
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Geneva and the city sights. Close to the railway station and bus and tram stops. Airport train stops at the nearby train station. Very friendly and helpful staff. Good value
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenjing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a lot of new updates, and very clean. Walking distance to many places, and tours. Staff are very friendly and extremely helpful!! Couldn’t ask for more.
Stayed 2 nights in Dec 2024

8/10 Good

Velazquez

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet
Stayed 2 nights in Dec 2024

8/10 Good

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff always willing to help. Otherwise hotel good but not inspiring
Stayed 4 nights in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ayman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geneva visit

Hotel is convenient
Stayed 3 nights in Jul 2024

10/10 Excellent

Evangeline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

waddah

Liked: Cleanliness, staff & service, property conditions & facilities
New furniture Good location
Stayed 1 night in Aug 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Marian

Stayed 3 nights in Sep 2024